Top 57 Guest service agent Jobs in San Antonio, Tx

Front Desk Agent-(Part Time)
InterContinental —San Antonio, TX
- $15.25 - $26.38 an hour
- Part-time
- Sales
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
La Mansion | Desk Agent
Omni Hotels & Resorts —San Antonio, TX
- Full-time
- Math
- Ability to stand for extended periods
- Entry level
Quick Apply
9h
Front Office Host (Full-Time)
Hyatt Regency Hill Country Resort and Spa —San Antonio, TX
- Weekends as needed
- Background check
- US work authorization
- Computer skills
- Health insurance
- Dental insurance
4d
Front Desk Agent
Hyatt Vacation Club at Wild Oak ranch —San Antonio, TX
- $17.60 an hour
- Part-time
- Ability to walk for extended periods
- Pass drug screening
- Driver's License
- Free parking
- Health insurance
14d
Front Desk Agent
Marriott San Antonio Airport —San Antonio, TX
- $15.50 an hour
- Overtime
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
White Lodging Services Corporation —San Antonio, TX
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Communication skills
- Paid parental leave
- Disability insurance
Quick Apply
8d
FRONT DESK AGENT
TEXAS WESTERN MANAGEMENT PARTNERS —San Antonio, TX
- Part-time
- Hotel
- Marketing
- Entry level
Quick Apply
Hotel Host (Guest Service Agent)
Hyatt Place San Antonio/Riverwalk —San Antonio, TX
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
Front Desk Agent
AC Hotel —San Antonio, TX
- 8 hour shift
- Computer literacy
- Hotel
- Ability to lift 50 pounds
Quick Apply
11d
Front Desk Supervisor | The St. Anthony a Luxury Collection Hotel
The St. Anthony, A Luxury Collection Hotel —San Antonio, TX
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
8d
Hotel Front Desk Agent
Best Western Inn & Suites —San Antonio, TX
- $12 - $14 an hour
- Part-time
- Accounting
- In-person
- Communication skills
Quick Apply
8d
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —San Antonio, TX
- $12 - $15 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Marriott International, Inc —San Antonio, TX
- Full-time
- High school diploma or GED
- Front desk
- Entry level
Guest Services Agent
SAT Hotel Management LLC —San Antonio, TX
- Sanitation
- Windows
- Hotel
- Paid holidays
- Health insurance
Quick Apply
PM Front Desk Agent | Full Time | The St. Anthony, A Luxury Collection Hotel
St. Anthony Hotel a Luxury Collection Hotel, San Antonio —San Antonio, TX
- Full-time
- Hotel
- Entry level
- 401(k) matching
- Employee discount
Quick Apply
Guest Service Agent/Valet (Cellars at Pearl)-$17.00/hr.
Silver Ventures LLC —San Antonio, TX
- $17 an hour
- Weekends as needed
- Residential
- Hotel
- Ability to lift 50 pounds
Quick Apply
4d
Front Desk Supervisor
Westin Riverwalk, San Antonio —San Antonio, TX
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Guest Service Representative
Broadway8505 LLC —San Antonio, TX
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Guest Services Agent
Home2 Suites San Antonio Airport —San Antonio, TX
- Sanitation
- Windows
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Sales Associate
Massage Envy —San Antonio, TX
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level

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Front Desk Agent-(Part Time)

InterContinental -
San Antonio, TX

Apply Now

Job Details

Part-time
$15.25 - $26.38 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Basic math
High school diploma or GED

Full Job Description

Role Purpose

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Key Accountabilities

Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day’s schedule.
Jump into other ad-hoc duties when your colleagues need your help.

Key Skills & Experiences

Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you’ll have spent at least one year in a front desk or guest service position.
Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

The hourly pay rate for this role is $18.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

Apply Now

Refine Your Search

guest service agent jobs in san antonio, tx

Front Desk Agent-(Part Time)

La Mansion | Desk Agent

Front Office Host (Full-Time)

Front Desk Agent

Front Desk Agent

Front Desk Agent

FRONT DESK AGENT

Hotel Host (Guest Service Agent)

Front Desk Agent

Front Desk Supervisor | The St. Anthony a Luxury Collection Hotel

Hotel Front Desk Agent

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Agent

Guest Services Agent

PM Front Desk Agent | Full Time | The St. Anthony, A Luxury Collection Hotel

Guest Service Agent/Valet (Cellars at Pearl)-$17.00/hr.

Front Desk Supervisor

Guest Service Representative

Guest Services Agent

Front Desk Sales Associate

I want to receive the latest job alert for guest service agent in san antonio, tx

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