Top 23 Hotel front desk supervisor Jobs in San Antonio, Tx

La Mansion | Front Desk Supervisor
Omni Hotels & Resorts —San Antonio, TX
- Weekends as needed
- Management
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Front Desk Supervisor
Westin Riverwalk, San Antonio —San Antonio, TX
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Manager Overnight
Marriott International, Inc —San Antonio, TX
- $61,000 - $78,000 a year
- Overnight shift
- No experience needed
- Mid-level
- High school diploma or GED
Front Office Supervisor
La Quinta San Antonio - Riverwalk —San Antonio, TX
- Computer literacy
- Mid-level
- Hotel
Front Desk Supervisor | The St. Anthony a Luxury Collection Hotel
The St. Anthony, A Luxury Collection Hotel —San Antonio, TX
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
11d
Front Desk Supervisor
AC Hotel —San Antonio, TX
- Full-time
- Inventory management
- Writing skills
- Mid-level
Quick Apply
Front Desk Agent
AC Hotel —San Antonio, TX
- 8 hour shift
- Computer literacy
- Hotel
- Ability to lift 50 pounds
Quick Apply
14d
The Gunter Hotel San Antonio Riverwalk - Front Desk Supervisor
Evolution Hospitality —San Antonio, TX
- Full-time
- CPR Certification
- Mid-level
- Hotel
- AD&D insurance
- Disability insurance
Front Office Manager
Westin San Antonio North —San Antonio, TX
- From $60,000 a year
- Full-time
- Computer literacy
- Writing skills
- Maintenance
- Free parking
- Paid jury duty
Quick Apply
Assistant Front Office Manager
Marriott San Antonio Airport —San Antonio, TX
- Overtime
- Mid-level
- Hotel
- Experience equivalent to degree accepted
Quick Apply
Front Desk Agent
Marriott San Antonio Airport —San Antonio, TX
- $15.50 an hour
- Overtime
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
GUEST SERVICE SUPERVISOR
EMBASSY SUITES - SAN ANTONIO —San Antonio, TX
- $17 an hour
- Weekends as needed
- Mid-level
- Hotel
- Communication skills
Quick Apply
6d
The Gunter Hotel San Antonio Riverwalk - Front Desk Assistant Manager OEM
Evolution Hospitality —San Antonio, TX
- Full-time
- CPR Certification
- Mid-level
- Hotel
- AD&D insurance
- Disability insurance
Night Auditor
Hyatt Place Medical Center San Antonio —San Antonio, TX
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Paid time off
Quick Apply
NIGHT AUDIT
Texas Western Hospitality Group —San Antonio, TX
- Full-time
- Hotel
- Entry level
Quick Apply
Operations Supervisor
Marriott International, Inc —San Antonio, TX
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
13d
Assistant Front Office Manager - OEM
Westin Riverwalk, San Antonio —San Antonio, TX
- Full-time
- Military
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Assistant General Manager
Homewood Suites Lackland AFB —San Antonio, TX
- $50,000 a year
- Hotel
- Bachelor's degree
- Recruiting
Quick Apply
Part Time-Front Desk Agent/Night Audit
Hyatt Place Medical Center San Antonio —San Antonio, TX
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Paid time off
Quick Apply
12d
Front Desk Agent
Towneplace Suites Universal City/Live Oak —San Antonio, TX
- $14 - $15 an hour
- Ability to walk for extended periods
- Hotel
- Driver's License
Quick Apply

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La Mansion | Front Desk Supervisor

Omni Hotels & Resorts -
San Antonio, TX

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Customer communication
Serving clients
Writing skills
Employee relationship building
English
Receptionist experience within hospitality industry

Full Job Description

Omni La Mansion del Rio
The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Front Office Supervisor

Overview:
Front Desk Supervisors are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. To make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Supervisors are also responsible for settling guest accounts upon check-out, resolving guest issues, and completing special requests. They work closely with all hotel departments especially our Concierge, Bell/Door and Ideal Services teams.

Responsibilities:
Process guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Ensure the public areas (lobby) is maintained, clean and tidy by partnering with the Housekeeping Department.
Interact with other departments to ensure that guests’ needs are satisfied.
Speak to guests in a friendly, warm manner, making them feel welcome at the hotel.
To proactively work to seek out ways in which to improve the hotel experience for our guests.
Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
Attend all required department trainings and meetings.
Perform any other duties required by management.

Qualifications:
Previous luxury hotel experience is required.
Previous Front Office experience is required.
Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
Knowledge of the surrounding area and all of its attractions.
Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.
Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
Must have the ability to report to work on time and when scheduled.
Must have the ability to stand and/or walk for extended periods of time.
Must meet standards of appearance and maintain a high level of personal hygiene at all time.
Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
Computer literacy to include: Payroll systems, Microsoft Office, Property Management System

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in san antonio, tx

La Mansion | Front Desk Supervisor

Front Desk Supervisor

Front Desk Manager Overnight

Front Office Supervisor

Front Desk Supervisor | The St. Anthony a Luxury Collection Hotel

Front Desk Supervisor

Front Desk Agent

The Gunter Hotel San Antonio Riverwalk - Front Desk Supervisor

Front Office Manager

Assistant Front Office Manager

Front Desk Agent

GUEST SERVICE SUPERVISOR

The Gunter Hotel San Antonio Riverwalk - Front Desk Assistant Manager OEM

Night Auditor

NIGHT AUDIT

Operations Supervisor

Assistant Front Office Manager - OEM

Assistant General Manager

Part Time-Front Desk Agent/Night Audit

Front Desk Agent

I want to receive the latest job alert for hotel front desk supervisor in san antonio, tx

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