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Functional Title: Program Administrator
Job Title: Manager III
Agency: Health & Human Services Comm
Department: Region 8 CCL DC Field Ops
Posting Number: 19578
Closing Date: 08/14/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Range: $7,970.16 - $7,970.16
Pay Frequency: Monthly
Salary Group: TEXAS-B-24
Shift: Day
Additional Shift: Days (First)
Telework: Eligible for Telework
Travel: Up to 25%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: SAN ANTONIO
Job Location Address: 3635 SE MILITARY DR
Other Locations: San Antonio
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15
The Program Administrator will be responsible for planning, assigning, and supervising the work of direct delivery supervisory and infrastructure staff in Child Care Regulation (CCR). This work will entail providing training and performance feedback to supervisors; monitoring quality assurance reports; identifying issues; implementing action plans and providing direction for further evaluation and follow up; staffing and approving personnel actions; and prioritizing and coordinating program activities in conjunction with CCR leadership. The Program Administrator will ensure appropriate use of staffing resources based on workload and caseload data; establish goals and objectives for district performance; evaluate budget requests and assist in monitoring budget expenditures; oversee special investigations and share in licensing decisions regarding enforcement actions, adverse actions, and judicial actions; may conduct high profile administrative reviews for the program; will represent the agency at hearings, trials and depositions; will represent the agency in working with local boards, community organizations, and legislative representatives and their staff. The position interacts with Texas Department of Family & Protective Services, operation staff, professionals in the community, legislative staff, legal personnel, provider organizations, and the general public.
Essential Job Functions (EJFs):
Manage and develop the performance of supervisors who report directly to the position and those that are assigned to the position's area-of-responsibility.
Case management and daily operations: Responsible and accountable for ensuring supervisors and their employees have completed case management actions and processed decisions in accordance with the Child Care Regulation Handbook (CCRH), Human Resources Code (HRC), and Texas Administrative Code (TAC) to ensure the health, safety, and well-being of children in care.
Enforcement Actions: Responsible and accountable for ensuring supervisors and their employees have taken enforcement actions, when necessary, in accordance with the CCRH, HRC, and TAC to ensure the health, safety, and well-being of children in care.
Community Engagement: Responsible and accountable for ensuring supervisors participate in community engagement activities. In addition, the employee participated in activities to inform the public and stakeholders about the program.
Professional development: Through continuing education, employee maintains current knowledge of child development, regulatory practices, health and safety, applicable law and rule, and related fields to support the mission of CCR.
Other duties as assigned: Employees are sometimes assigned tasks that are not specifically related to the employee's essential job functions; however, they are equally important and must be accomplished with the same professionalism as regular work.
Knowledge, Skills and Abilities (KSAs):
Leadership and management experience.
Regulatory experience in compliance with law, rules and policy.
Ability to establish and maintain effective working relationships with internal and external stakeholders.
Excellent communication skills, both verbal and written.
Ability to strategically plan and manage staff performance covering a large geographic area.
Ability to analyze and use data to improve district performance.
Ability to prioritize and manage multiple responsibilities.
Ability to work with minimal supervision and demonstrate independent judgment.
Registrations, Licensure Requirements or Certifications:
N/A
Initial Screening Criteria:
Bachelor’s degree
Five years of regulatory experience, preference in Child Care Regulation.
Two years of management experience
Additional Information:
This position will be headquartered at 3635 SE Military Dr. San Antonio, TX. This position requires overnight travel, on call responsibilities, and must be available to employees and district director after hours.
Must undergo criminal history and child abuse/neglect history screening and meet eligibility criteria.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
