Top 66 Outbound customer service representative Jobs in San Antonio, Tx

Benefits Specialist- Customer Service Representative
90 Degree Benefits - San Antonio —San Antonio, TX
- Full-time
- Background check
- Spanish
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Customer Care Representative (Bank Call Center)
FARM BUREAU BANK —San Antonio, TX
- $20 an hour
- Full-time
- Hybrid work
- Background check
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
2d
Customer Service Representative
PenFed Credit Union —San Antonio, TX
- $19 - $22 an hour
- Overtime
- Computer literacy
- Windows
- Travel
- Paid parental leave
- Disability insurance
Remote Customer Service Representative (100% Work From Home)
ANDX —San Antonio, TX
- From $12 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Computer literacy
- Paid training
- Health insurance
Quick Apply
4d
Customer Service Representative
XPEL —San Antonio, TX
- Full-time
- Research
- Mid-level
- High school diploma or GED
Customer Service Representative
Air & Drain Works —San Antonio, TX
- $15 - $18 an hour
- Full-time
- Residential
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative II - Warranty
XPEL —San Antonio, TX
- Full-time
- Research
- Mid-level
- High school diploma or GED
Contact Center Representative
Systems Integration, Inc. —San Antonio, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Inbound Customer Service Representative (Onsite San Antonio TX)
SWBC —San Antonio, TX
- Full-time
- Computer literacy
- Typing
- In-person
- Wellness program
- Health insurance
Customer Service Representative
RIVER CITY PRODUCE —San Antonio, TX
- Full-time
- Marketing
- Entry level
Quick Apply
Service BDC Representative - Boerne, Tx
Vic Vaughan Toyota of Boerne —San Antonio, TX
- From $16 an hour
- Full-time
- Spanish
- English
- Computer skills
- Paid training
- Health insurance
Quick Apply
Inside Sales Representative
Pro-vigil Inc —San Antonio, TX
- From $50,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid training
- AD&D insurance
Quick Apply
Sales Development Representative
IMS Supply —San Antonio, TX
- From $18 an hour
- Full-time
- Google Workspace
- Research
- Business development
- Health insurance
- Dental insurance
Quick Apply
3d
Remote Inside Sales Representative (Call Center – Pet Training Services)
US Service Animals —Texas
- $21.63 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Typing
- Disability insurance
- Health insurance
Quick Apply
2d
Customer Service Rep.
Anchor Plumbing —Helotes, TX
- $18 - $20 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- In-person
Quick Apply
Customer Service Representative
Airtron LLC —San Antonio, TX
- Overtime
- Microsoft Word
- Microsoft Outlook
- Writing skills
Quick Apply
4d
Inbound Call Center Representative
RTM —San Antonio, TX
- $15 an hour
- Part-time
- Bilingual
- Spanish
- Computer literacy
Quick Apply
11d
Call Center Representative (7am to 7pm CST)
Digital Risk, LLC. —San Antonio, TX
- Full-time
- Writing skills
- Mid-level
- Analysis skills
Quick Apply
Customer Service Representative
Comfort-Air Engineering, Inc and Primo Plumbing, Inc —San Antonio, TX
- $16 - $19 an hour
- Microsoft Outlook
- Mid-level
- Office
Customer Service Coordinator - 2nd Shift
TQL —San Antonio, TX
- From $17.50 an hour
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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Benefits Specialist- Customer Service Representative

90 Degree Benefits - San Antonio -
San Antonio, TX

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Spanish
Customer service
Call center experience
Medical coding
English
Microsoft Office
High school diploma or GED
Patience
Adaptability
Empathy
Medical terminology
Communication skills

Full Job Description

90 Degree Benefits is a health benefits company with a mission: to help employers Make the Right Turn™ for their business through strategically crafted benefit offerings. With every business being unique, no path to success looks the same. 90 Degree Benefits designs health plans and administers benefits that meet each employer’s unique health and operational needs, both now and for the road ahead.

We are seeking a Customer Service Representative to provide excellent customer service care to 90 Degree Benefits clients and customers related to medical, flex, dental, vision, and ancillary benefit inquiries. The Customer Service Representative will answer claim questions, benefit questions, and provide processing explanations via telephone, email, and correspondence for both providers (doctors and hospitals) and members.

The ideal candidate for this position enjoys phone interaction and solving problems. To be successful in this role you will need to be a good listener, empathetic, organized and courteous.

Essential Functions:

Respond to and provide a high level of consumer education to members and customers regarding inquiries on eligibility, benefits and claim status with a high level of accuracy
Maintain established service levels with respect to occupancy/ availability time, first call resolution, and production on a consistent basis, without sacrificing quality
Educate consumers and providers on the use of electronic portal solutions and websites for direct access to benefit questions, claim status, etc
Make outbound calls on the member’s behalf to various Providers or other entities in order to help coordinate care or resolve claim/ benefit questions
Utilizes appropriate tools and resources to answer and document all customer inquiries
Escalates more advance problems or inquiries to team lead or manager, as appropriate
Identifies and makes recommendations on process improvement opportunities
Works and supports the team environment in order to meet both individual and team objectives
Maintains prompt and regular attendance
Other tasks as assigned

Qualifications

Minimum 1 -2 years’ experience in the health care field, preferably in call center setting
Knowledge of medical terminology and coding rules.
Excellent written and verbal communication skills in both English and Spanish
Basic computer skills, including knowledge of MS Office products.
Highly organized and detail oriented.

Education

High School Diploma/GED

Physical Requirements:

While performing this job, the employee is frequently required to sit, talk, and hear. The employee may occasionally lift and/ or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The work is primarily in an office setting. The noise level in the work environment is moderate.

The duties listed above are intended only as an illustration of duties, and not an all inclusive list. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical to the position.

Benefits:

90 Degree Benefits Company- San Antonio's objective is to provide a range of employee benefits that will effectively protect the health of our employees and their families, contribute to their financial security, promote their on-the-job productivity, and increase their identification with and loyalty to 90 Degree Benefits Company- San Antonio.

- Medical/Dental/Vision and Life insurance

- 401(k) Retirement

- Generous Paid time off

-Eleven (11) paid holidays.

Disclaimer

The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. All personnel maybe required to perform duties outside their normal scope of responsibilities from time to time, as needed. The existence of this job description, or any other job description, does not in any way negate “at will “employment status.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Medical terminology and Coding rules: 2 years (Required)
Customer Service in Call center: 2 years (Preferred)
Customer service in a health care field: 2 years (Required)

Location:

San Antonio, TX 78230 (Required)

Work Location: In person

Quick Apply

Refine Your Search

outbound customer service representative jobs in san antonio, tx

Benefits Specialist- Customer Service Representative

Customer Care Representative (Bank Call Center)

Customer Service Representative

Remote Customer Service Representative (100% Work From Home)

Customer Service Representative

Customer Service Representative

Customer Service Representative II - Warranty

Contact Center Representative

Inbound Customer Service Representative (Onsite San Antonio TX)

Customer Service Representative

Service BDC Representative - Boerne, Tx

Inside Sales Representative

Sales Development Representative

Remote Inside Sales Representative (Call Center – Pet Training Services)

Customer Service Rep.

Customer Service Representative

Inbound Call Center Representative

Call Center Representative (7am to 7pm CST)

Customer Service Representative

Customer Service Coordinator - 2nd Shift

I want to receive the latest job alert for outbound customer service representative in san antonio, tx

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