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Government and Public Sector – Service Delivery Center - Platforms - Microsoft Technical Lead (Manager)
From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need.
The opportunity
The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. The Service Delivery Center is a core component of the Government & Public Sector practice (GPS). Our Digital Engineering practice is helping organizations solve complex problems through purpose-led transformation. To achieve this mission, a diverse and talented team from around the globe are creating innovative digital experiences that help our clients succeed and thrive.
You will join a talented group of professionals who are advising U.S. government agencies with digital strategy, customer experience, process improvement, technology effectiveness, digital architecture and program integration.
Your key responsibilities
As a Technical Lead, you will be responsible for the following:
- Application integration, quality assurance, software development
- Technology business requirements analysis
- Lead solution deployments
- Microsoft Dynamics/Power Platform solution design/configuration/customization experience and Microsoft Dynamics CRM or Customer Engagement
- Utilizing JavaScript UI frameworks such as React or Angular
- Coaching and developing junior team members
In addition to your client’s responsibilities, you will also be expected to fulfil Manager-level responsibilities within the firm such as:
- Establish, maintain and strengthen internal and external relationships
- Create innovative insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership
- Anticipate and identify risks, and escalate any issues as appropriate
- Develop people through effectively supervising, coaching and mentoring staff; help create a positive learning culture
- Conduct performance reviews and contribute to performance feedback for staff
Skills and attributes for success
- Strong leadership skills and excellent oral and written communication skills
- Experience coming up with solutions to problems
- Prior consulting experience
To qualify for the role, you must have
- Must have a bachelor's degree
- Must be able to obtain/maintain a DoD Secret clearance
- 8+ years of related experience
- Firm understanding of C#, SQL, JavaScript, HTML
- Experience integrating with external systems
- Experience in application integration and software development proficiency
- Microsoft Dynamics/Power Platform solution design/configuration/customization experience and Microsoft Dynamics CRM or Customer Engagement
- JavaScript UI frameworks such as React or Angular
- Experience with ADO Build Pipelines or similar
- Strong analytical and decision-making capabilities
- Excellent communication and leadership skills
- Strong understanding of agile delivery and development methodologies
- Must be comfortable working in-person in a hybrid environment
Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office. In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel 20 – 30% or more
Ideally, you'll also have
- Microsoft Certifications and prior consulting experience highly preferred
- Expertise in developing written and visual communication products
- Excellent written and oral communication skills
- Ability to collaborate with clients and identify engagement follow-on opportunities
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $86,600 to $197,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $103,900 to $224,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
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