Top 266 Customer experience coordinator Jobs in San Antonio Tx

Workplace Experience Coordinator
Cushman & Wakefield —San Antonio, TX
- $21.25 - $25.00 an hour
- Full-time
- Mid-level
- Office
- 2 years
- Health savings account
- Disability insurance
Quick Apply
12d
Customer Experience Coordinator - San Antonio, TX
Veterinary Emergency Group (VEG) —San Antonio, TX
- Weekends as needed
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
Resolution Coordinator
University Health - San Antonio —San Antonio, TX
- $19.55 - $29.75 an hour
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
Front Desk Coordinator - San Antonio, TX
ProCare Injury Specialists —San Antonio, TX
- $20 - $22 an hour
- Full-time
- Spanish
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
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Treatment Coordinator
Monarch Dental —San Antonio, TX
- $19 - $22 an hour
- Monday to Friday
- Dental office
- 1 year
- Communication skills
- Health savings account
- Disability insurance
9d
Resolution Coordinator
University Health —San Antonio, TX
- $19.55 - $29.75 an hour
- Full-time
- Customer service
- Medical office experience
- Mid-level
Emergency Preparedness Coordinator
University Health —San Antonio, TX
- $22.10 - $38.25 an hour
- Full-time
- Computer literacy
- Public speaking
- Mid-level
Associate Patient Care Coordinator
Optum —San Antonio, TX
- $16 - $29 an hour
- Full-time
- Spanish
- CPR Certification
- Microsoft Outlook
- AD&D insurance
- Employee stock purchase plan
Intake Coordinator
Heart to Heart Hospice —San Antonio, TX
- Full-time
- Customer service
- Mid-level
- Driver's License
- Mileage reimbursement
- Paid holidays
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Research Compliance Coordinator
University of the Incarnate Word —San Antonio, TX
- $63,000 - $65,000 a year
- Extended hours
- Microsoft Outlook
- Mid-level
- Master's degree
- 403(b) matching
- AD&D insurance
Customer Service Coordinator - NCI
South Texas Radiology Imaging Centers —San Antonio, TX
- Full-time
- Radiology
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
6d
Ortho Treatment Coordinator
Monarch Dental —Selma, TX
- $22 - $25 an hour
- Monday to Friday
- Dental office
- Travel
- Patient care
- Health savings account
- Disability insurance
3d
Strategic Program Coordinator I (Immediate Opening)
San Antonio Independent School District —San Antonio, TX
- $69,460 - $84,391 a year
- Urgently hiring
- Background check
- Microsoft Excel
- Mid-level
Care Coordinator
Tuesday Health —San Antonio, TX
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Entry Level Event Coordinator
Star Club Corp —San Antonio, TX
- $3,800 - $4,450 a month
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
7d
Intake Coordinator
Impact Infusion Care, LLC —San Antonio, TX
- $18 - $23 an hour
- Full-time
- Medical office experience
- HIPAA
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
9d
Human Resources Coordinator - HOLT Truck Centers
HOLT Truck Centers —San Antonio, TX
- Part-time
- Spanish
- Mid-level
- Office
Quick Apply
Dual Generation Program Coordinator
United Way of San Antonio & Bexar County —San Antonio, TX
- $47,800 - $51,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Paid holidays
Senior Program Coordinator
University Health - San Antonio —San Antonio, TX
- $20.30 - $33.00 an hour
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Student Enrollment Coordinator - IDEA Ingram Hills (Immediate Opening)
IDEA Public Schools —San Antonio, TX
- $20.74 - $25.93 an hour
- Weekends as needed
- School experience
- Spanish
- Ability to walk for extended periods
- Disability insurance
- Dental insurance

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Workplace Experience Coordinator

Cushman & Wakefield -
San Antonio, TX

Quick Apply

Job Details

Full-time
$21.25 - $25.00 an hour
12 days ago

Benefits

Health savings account
Disability insurance
Dental insurance
Flexible spending account
Vision insurance
Retirement plan

Qualifications

Customer follow-ups
Visitor query response
Customer communication
Maintaining an organized workspace
Process optimization
Greeting customers
Customer satisfaction tracking
Vendor coordination
Process improvement
Employee relationship building
Answering guest questions
Mid-level
Incident Escalation
Internal employee customer service
User support
Facilities maintenance customer service
Productivity software
Cross-functional collaboration
Escalation handling
2 years
Communication skills
Technical Proficiency
Stakeholder relationship building
Cross-functional communication

Full Job Description

Job Title

Workplace Experience Coordinator

Job Description Summary

The Workplace Experience Coordinator is the key support resource for the Workplace Experience Manager in ensuring service excellence and enhanced experience for the users and occupants within the workplace.

The ideal candidate will have exceptional skills in customer service, strong knowledge of the local community, and the ability to support facilities management professionals in a faced-paced environment.

In addition, the purpose of this position is to support the facilities organization at a specific facility, set of buildings, or campus environment. The position is charged with the day-to-day implementation of policies, procedures and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the occupants. The position coordinates the activities, vendors, and manpower required for current and future needs of the building and operations.

Job Description

POSITION SUMMARY

The Workplace Experience Coordinator is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace, and that they are able to thrive in a dynamic environment.

The Workplace Experience Coordinatorwill be responsible for a dedicated zone or building, acting as the first line of response for all employee questions and needs in that zone or building. This individual will also be responsible for ensuring daily space readiness, so employees can be productive without friction or challenges. The Ambassador will function as the “eyes and ears” of the workplace - proactively identifying and solving issues before they pose a challenge to an employee.

We are looking for a highly collaborative self-starter who enjoys solving problems, has fantastic communication skills, and can bring an elevated customer experience to employees and visitors in the workplace environment.

Essential functions and responsibilities

Provide high touch support to employees in the workplace. This includes, providing employees with tools, support, information, and wayfinding.
Provide a warm welcome to all employees and guests, leaving them with a positive and professional first impression.
Cultivate and maintain trusted relationships with end users and cross functional colleagues.
Act as the first line of response to user questions, troubleshoot issues, and follow up as required.
Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are properly equipped and employee ready.
Function as the “eyes and ears” of the workspace and proactively submit work orders to report repairs, required maintenance, broken or missing furniture before an end user is impacted.
Help educate employees and visitors on equipment, processes, space use, workplace protocols, and etiquette.
Ensure complaints, questions, concerns, and suggestions from employees are addressed and conduct follow-up, if needed.
Obtain voice of the customer data (quantitative and qualitative) to capture service needs. Share information with managers, as relevant.
Follow escalation protocols, having all required knowledge of cross functional teams’ responsibilities
Identify and escalate process improvement opportunities to manager and collaborate on new, innovative solutions.

Key Competencies

Communication – Comfortable corresponding with executive level clients, and interacting with individuals at all levels EQ – Showcase exceptional emotional intelligence and empathy Organized – Detail oriented, confident, self-starter with exceptional organizational skills Proactive – Maintain a “can do” mentality with the ability to act with minimal information Character – Demonstrate integrity, accountability, self-awareness, and strong work ethic. Showcase strong business acumen. Professional – Project an approachable and professional image in personal appearance, manner, and demeanor. Resilient – Ability to work under pressure, while acting in a calm manner Technology Proficiency – Ability to successfully use the Microsoft Suite and comfortability in learning proprietary tech tools.

Important experience and education

Minimum of 2 years of related work experience in real estate services, travel/hospitality, retail, customer service or a college degree

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $21.25 - $25.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

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Refine Your Search

customer experience coordinator jobs in san antonio tx

Workplace Experience Coordinator

Customer Experience Coordinator - San Antonio, TX

Resolution Coordinator

Front Desk Coordinator - San Antonio, TX

Treatment Coordinator

Resolution Coordinator

Emergency Preparedness Coordinator

Associate Patient Care Coordinator

Intake Coordinator

Research Compliance Coordinator

Customer Service Coordinator - NCI

Ortho Treatment Coordinator

Strategic Program Coordinator I (Immediate Opening)

Care Coordinator

Entry Level Event Coordinator

Intake Coordinator

Human Resources Coordinator - HOLT Truck Centers

Dual Generation Program Coordinator

Senior Program Coordinator

Student Enrollment Coordinator - IDEA Ingram Hills (Immediate Opening)

I want to receive the latest job alert for customer experience coordinator in san antonio tx

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