Top 5 Desktop support technician ii Jobs in San Antonio Tx

IT Service Desk Specialist II
BRS —San Antonio, TX
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Profit sharing
- Paid holidays
Maintenance Technician II
HEB —San Antonio, TX
- From $27 an hour
- Extended hours
- System design
- Mid-level
- Forklift

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Data Center Technician, DCC Communities
Amazon Data Services, Inc. —San Antonio, TX
An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking…
$27 - $48 an hour
Data Center Technician
Introl —San Antonio, TX
CompTIA Server+ or equivalent hardware certification. Overtime eligibility in accordance with federal and state law. Medical, dental, and vision coverage.
$30 - $36 an hour

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Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
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Desktop Support Technician II
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You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues, and ensure…
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IT Service Desk Specialist II

BRS -
San Antonio, TX

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Job Details

Full-time

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
IAT
CompTIA Security+
IAT Level II

Full Job Description

Vista Global Solutions, LLC (VGS) is a government contracting and consulting firm supporting several federal agencies and military installations across the U.S. We are seeking an IT Service Specialist II to join our ongoing mission in San Antonio, TX.

What You'll Do:

Professionally communicate with customers while being able to breakdown technical information for customers to understand.
Provide deskside support in the following categories: LAN, WAN, wireless LAN, software, hardware, network, administrative, virtualized private network (VPN), and special projects as approved by the Government and as directed by other DHA Enterprise Support Elements for systems supporting primarily Non-Classified Internet Protocol Router Network (NIPRNet) systems.
Maintain workstation/laptop operational baselines through established processes and procedures that include potential or periodic risk reviews as required by DHA Enterprise Support Teams and/or as mandated by DoD/DHA policies and directives
Provide hardware support inclusive of, but is not limited to on-site IT support, troubleshooting, integration, configuration, and installation of authorized hardware software and peripherals. The Contractor shall assist with all required equipment staging, burn-in, installation, and testing
Resolve computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems
Escalate complex technical issues to appropriate MHS ServiceNow assignment group
Responds to trouble tickets to resolve user problems.
Under general supervision, provide technical software, hardware and network problem resolution to the user community by performing question/problem diagnosis and guiding users through step-by step solutions in a call center environment; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist Network Technicians; troubleshoot network printer problems; pass more complex end-user problems on to Network Technicians; conduct hardware and software inventory database maintenance and reporting; and perform related work as required.
Maybe required to work across multiple departments such as Desktop Support, Asset Management, Integration or Knowledge Management as required.

What You Bring:

Must have experience with Windows 11 operating system.
This position is pending a T3 for suitability background investigation. Active Secret clearance is preferred.
Certification requirements to meet IAT II, CE requirements (Sec+ plus a computing level certification)
Education requirements are a bachelor’s degree or equivalent experience.

What We Offer:
VGS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement

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desktop support technician ii jobs in san antonio tx

IT Service Desk Specialist II

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