Top 40 Help desk technician Jobs in San Antonio Tx

Help Desk III
AutoSavvy —San Antonio, TX
- Full-time
- Background check
- Computer science
- Clean driving record
- Health savings account
- Paid holidays
Quick Apply
1d
Information Technology Support Specialist - TS/SCI w/Poly
General Dynamics Information Technology —San Antonio, TX
- $34 - $46 an hour
- Monday to Friday
- 5 years
- Travel
- Mentoring
- Paid time off
- 401(k) matching
Help Desk Technician (Entry Level)
JOHNSON BROS BAKERY SUPPLY INC —San Antonio, TX
- $17 - $20 an hour
- ERP systems
- Computer networking
- Data entry
- AD&D insurance
- Disability insurance
Quick Apply
IT Help Desk Technician
Archdiocese of San Antonio —San Antonio, TX
- Full-time
- Computer Science
- Mid-level
- Windows
IT Support Technician
Metro Vein Centers —San Antonio, TX
- $55,000 - $65,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
9d
Help Desk Specialist
Leidos —San Antonio, TX
- $59,150 - $106,925 a year
- Full-time
- Mid-level
- Windows
- Master's degree
13d
IT Helpdesk Dispatch
Rx Technology —San Antonio, TX
- $37,000 - $43,000 a year
- Full-time
- Writing skills
- High school diploma or GED
- Ability to sit for extended periods
- Health insurance
- Paid time off
Quick Apply
IT Service Desk Technician Tier 1
Juern Technology —San Antonio, TX
- $43,000 - $53,000 a year
- 8 hour shift
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
7d
Network Technician (Tier 1)
TengoInternet —San Antonio, TX
- $16 - $24 an hour
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
Service Desk Analyst - IM Service Desk
Christus Health —San Antonio, TX
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
12d
Help Desk Technician III
General Dynamics Information Technology —San Antonio, TX
- $23.30 - $29.90 an hour
- Microsoft Access
- Microsoft Outlook
- Office
- Paid holidays
- On-the-job training
6d
Service Desk Technician II
IBC Bank —San Antonio, TX
- Full-time
- Writing skills
- Mid-level
- Office
6d
Information Technology Support Specialist
General Dynamics Information Technology —San Antonio, TX
- $30.44 - $41.18 an hour
- Holidays
- Inventory management
- 5 years
- Office
- 401(k) matching
IT Managed Service Help Desk Support Level II
Rx Technology —San Antonio, TX
- $50,000 - $60,000 a year
- Full-time
- Google Workspace
- Clean driving record
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Help Desk Technician Tier II
T and T Consulting Services Inc —San Antonio, TX
- Full-time
- System design
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
9d
Service Desk Technician
Y&L Consulting, Inc. —San Antonio, TX
- Contract
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
Part-Time Help Desk III (2026-2027 School Year)
San Antonio Independent School District —San Antonio, TX
- $16.50 an hour
- Part-time
- Background check
- Clean driving record
- Computer literacy
Senior Service Desk Technician - Temporary
SMS DATA PRODUCTS GROUP, INC —Lackland AFB, TX
- Temporary
- 5 years
- Senior level
- Communication skills
Quick Apply
19h
Help Desk Student Technician
University of the Incarnate Word —San Antonio, TX
- $11 an hour
- Part-time
- Windows
- Ability to lift 50 pounds
- University
Jr Service Desk Tech
Y&L Consulting, Inc. —San Antonio, TX
- $10 - $15 an hour
- Contract
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply

I want to receive the latest job alert for help desk technician in san antonio tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk technician jobs near san antonio tx

Help Desk III

AutoSavvy -
San Antonio, TX

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Employee discount
Gym membership
Life insurance
Pet insurance

Qualifications

Mobile device support
Azure
GPO
iOS
AI tools proficiency
Public Cloud
Microsoft Office
Information security compliance
Driver's License
Cloud service support
IT services information & network security
Intune
IT department experience

Full Job Description

AutoSavvy

At AutoSavvy, we take pride in fostering career growth and promoting from within. With 2-4 new stores opening each year, there are abundant opportunities for those motivated to learn, grow, and advance. With nearly 20 years in business, we have built a steady pipeline of high-quality, exciting vehicles, overcoming supply challenges and ensuring our team always has great options to offer.

Job Summary

As an Help Desk III, you will serve as a senior technical resource responsible for troubleshooting, maintaining, and improving IT systems across the organization. You will support hardware, software, security initiatives, while assisting with strategic IT projects.

Help Desk III

Job Responsibilities:

Serve as the primary escalation point for complex technical issues that cannot be resolved by Tier I or Tier II support personnel.
Diagnose and resolve advanced problems involving desktops, laptops, mobile devices, operating systems, enterprise applications, network connectivity, printers, peripherals, and collaboration tools.
Troubleshoot identity and access issues, including user accounts, permissions, multifactor authentication, single sign-on, and directory services.
Perform root-cause analysis for recurring or high-impact incidents and implement long-term corrective actions.
Manage assigned incidents and service requests from initial escalation through resolution while meeting established service-level agreements.
Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to resolve incidents affecting multiple users or business-critical systems.
Provide timely, professional updates to users, management, and other stakeholders throughout the incident-resolution process.
Support the deployment, configuration, maintenance, and replacement of end-user hardware and software.
Use approved administrative and remote-support tools to investigate issues, apply configuration changes, deploy software, and restore services.
Create and maintain technical documentation, troubleshooting procedures, knowledge-base articles, system configurations, and resolution records.
Mentor Tier I and Tier II technicians by providing technical guidance, reviewing escalations, sharing best practices, and supporting skills development.
Identify training needs and contribute to technical training sessions for support staff and end users.
Monitor incident trends and service-desk metrics to identify recurring problems, knowledge gaps, and opportunities for process improvement or automation.
Participate in problem, change, and asset-management activities in accordance with organizational policies and IT service-management practices.
Test software updates, patches, system changes, and new technologies before deployment to the broader organization.
Follow cybersecurity policies and promptly identify, document, and escalate suspected security incidents, vulnerabilities, or unauthorized activity.
Protect confidential and sensitive information by adhering to access-control, data-protection, and acceptable-use requirements.
Support major incident response efforts, including impact assessment, technical troubleshooting, stakeholder communication, service restoration, and post-incident review.
Maintain accurate records of support activities, equipment assignments, system changes, and resolutions in the organization’s service-management platform.
Maintain current knowledge of organizational systems, emerging technologies, cybersecurity threats, and industry best practices.
Perform other related technical-support duties and participate in IT projects as assigned.
10% Business travel.

Qualifications & Requirements

5 to 10 years of experience in IT support, system administration, or network management.
Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Advanced knowledge of Windows operating systems and knowledge of IOS.
Experience with Azure, Group Policy, and Office 365 administration.
Experience with Intune and Entra administration.
Experience with Co-Pilot or Chat GPT AI platform knowledge would be ideal.
Experience building AI bots is preferred.

Knowledge of Cisco Meraki is preferred.
Familiarity with cloud computing platforms (Azure) is a plus.
Knowledge and understanding of AI principles and practices.
Experience with IT security best practices and compliance requirements.
Excellent problem-solving skills and the ability to work independently is a must.

Strong communication and interpersonal skills to interact with end-users.
Automotive dealership software experience preferred.
CCNA preferred.

Requirements:

Active drivers license and clean driving record
Ability to pass a background check
Authorization to work in the U.S

Benefits:

Comprehensive Benefits: Medical, Dental, and Vision coverage, HSA match, TelaDoc, Pharmacy Discount Programs, and Employer paid Life Insurance
Employee Assistance Program: Free of charge for personal uses such as support and general resources
Additional Perks: Pet Insurance, Gym Discounts, and an Employee Vehicle Purchase Program, Volunteer PTO Program
Retirement Savings: Employer matching contributions
Paid Time Off: Among the best PTO policies in the industry
Paid Holidays: 7 major holidays

Schedule:

Full Time
Monday to Friday
9 AM to 6 PM or 7 AM to 4 PM

Physical Requirements:

Sitting at a desk for extended periods while working on a computer.
Occasionally lifting and moving IT equipment (e.g., servers, desktops, network devices) weighing up to 50 lbs.
Crawling under desks or accessing server racks for cable management and hardware setup.
Possible on-call or after-hours support for system maintenance, updates, or emergency troubleshooting.

Work Environment:

In office and indoor work setting
Travel to location on occasion

AutoSavvy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All offers of employment at AutoSavvy are contingent upon clear results of a thorough background check and motor vehicle report (MVR). Background checks and MVRs will be conducted on all final candidates offered employment. AutoSavvy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

TAG3

Quick Apply

Refine Your Search

help desk technician jobs in san antonio tx

Help Desk III

Information Technology Support Specialist - TS/SCI w/Poly

Help Desk Technician (Entry Level)

IT Help Desk Technician

IT Support Technician

Help Desk Specialist

IT Helpdesk Dispatch

IT Service Desk Technician Tier 1

Network Technician (Tier 1)

Service Desk Analyst - IM Service Desk

Help Desk Technician III

Service Desk Technician II

Information Technology Support Specialist

IT Managed Service Help Desk Support Level II

Help Desk Technician Tier II

Service Desk Technician

Part-Time Help Desk III (2026-2027 School Year)

Senior Service Desk Technician - Temporary

Help Desk Student Technician

Jr Service Desk Tech

I want to receive the latest job alert for help desk technician in san antonio tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected