POSITION: Membership Coordinator
DEPARTMENT: Hospitality
REPORTS TO: General Manager
FLSA STATUS:
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
The Membership Coordinator is primarily responsible for the organization of logistics and execution for private events & memberships. This role is responsible for managing a wide range of support duties related to marketing, food and beverage execution, operations, membership sales and private events. The Event Sales Coordinator reports to the Director of Sales.
Essential Duties and Responsibilities
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Assist with administrative tasks in booking private events and membership services, including, but not limited to corporate, social, and marketing/promotional events.
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Assist in the execution of the sales process, including but not limited to the creation and execution of all sales materials and contracts, and management of billing and payments as they relate to events.
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In partnership with Event Sales & Membership Sales Manager, prepares customized proposals and contracts based on client requirements, budget constraints, and availability.
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Collaborates with internal teams such as catering, operations, IT/AV, F&B and marketing to develop comprehensive event plans that meet client expectations.
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Communicate event details and logistics to relevant stakeholders, including clients, catering, vendors, and on-site staff, to ensure smooth event experience.
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Maintains accurate records of sales activities, client interactions and event calendars.
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Serves as a primary point of contact for event clients throughout the event planning process, from initial inquiry to post-event follow-up.
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Build and maintain strong relationships with clients by providing exceptional customer service and addressing their needs and concerns promptly.
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Collaborate with the marketing team to develop promotional materials, sales collateral, and online marketing campaigns to drive event bookings.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Bachelor’s Degree in a related area of study preferred and 1-2 years’ related experience of groups sales (sports, attractions, or hotel industry preferred)
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Excellent interpersonal, verbal and written communication skills; ability to communicate
effectively at all levels both internally and externally
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Proficient in Microsoft Office and Adobe
Skills and Abilities
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Able to simultaneously manage a high level of detail across multiple projects
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Quick learner with ability to handle multiple projects and meet deadlines
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Ability to work well with different personalities
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Food and beverage experience preferred
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Entrepreneurial spirit, energetic and outgoing personality with a creative, and a proactive approach to work
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Excellent written and verbal communication skills
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Knowledge of Archtics/Customer Relationship Management (CRM)
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Must be proficient with Microsoft Word, Excel, and PowerPoint and have strong writing and organizational skill
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Working knowledge of local/regional markets, venue operations, and special events industries
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Excellent self-accountability for high personal standards of conduct and professionalism
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Must have sufficient mobility to perform tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
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Specific vision abilities required by this job include close vision and the ability to adjust focus
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Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games and major stadium events
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Must have the ability to lift, push, pull approximately 25lbs
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Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators
COMPENSATION
Competitive pay, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
