Top 7 It support specialist i Jobs in San Bernardino, Ca

IT Support Technician I
T.M. Cobb Companies —Riverside, CA
- $22 - $26 an hour
- Full-time
- Computer science
- Computer Science
- SQL
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist I
iHerb, LLC —Perris, CA
- $25.99 - $34.50 an hour
- Extended hours
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
Service Desk Analyst I
Yuhaaviatam of San Manuel Nation —Highland, CA
- Extended hours
- Computer science
- Computer Science
- Research
Technical Support I
Burlington Stores —Riverside, CA
- $15.60 - $22.00 an hour
- Full-time
- Azure
- Up to 50% travel
- Windows
- Paid holidays
- Disability insurance
Customer Service Representative - Tier I Tech Support
ViewSonic Corporation —Chino, CA
- Full-time
- Spanish
- Computer Science
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Traveling I.T Support Analyst
Chemtrade —United States
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance

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IT Support Technician I

T.M. Cobb Companies
Riverside, CA

Quick Apply

Job Details

Full-time
$22 - $26 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Customer communication

Full Job Description

Our manufacturing and distribution company operates five manufacturing plants, four distribution warehouses, and five sales offices. We pride ourselves that over the years, our constant has been the persistence of our Founder’s original vision: To supply lumber and building material dealers with a wide selection of quality products, knowledge, responsive service, and fair prices. Over half of our employees have been here for 20+ years – a direct reflection of our company’s commitment
to excellence.
As an IT Support Technician I, you will Provide information technology support services to the TM Cobb and Haley bros company employees, and business operations while collaborating with IT team personnel to maintain company-wide operations through installation, configuration, setup, and troubleshooting hardware, software, virtual and cloud-based systems and services. Maintain users, devices and systems inventory for the companies eight (BP, RS, SB, SC, SK, RJ, RV, CC) physical locations, as well as the hybrid/cloud service systems and tools. Provide team leader or manager input for day-to-day product or service order requirements to better support the users and company operations. Participate as a technical resource in IT Special Projects (product rollouts, migrations, maintenance, upgrades, systems updates).

Problem-solving
evaluate a problem and determine the best course of resolution based

on IT department defined, and industry best practices, policies, or procedures. Utilizing
knowledge, skills, and environment expertise to guide resolution. Identifying potential
repeat or redundant reoccurring issues.

Communication Skills
ability to communicate at all levels from client, supervisors,

managers, or senior leadership to help everyone understand the problem and activity
necessary to provide resolution. Utilizing verbal and written communication skills to
effectively follow up, resolve and close support issues. Collaborate with client, or
departments, as well as more senior IT team members to bring resolution to end-user, or
business systems issues.

Focus -

ability to identify and stay focused on the core objective while wading through
information gathered during the problem-solving process with clients and business.

Customer Service Skills -

ability to work closely with others, patiently while often under
pressure for rapid resolutions. Help clients better understand the issue, as well as the
systematic process to resolve and the estimated time to completion.

Duties/Responsibilities:

Install, setup and configure hybrid cloud software, hardware, networks, and peripheral

equipment and services.

Troubleshoot and resolve end-user and company business operations issues quickly and

effectively.

Ensure company security measures, policies and procedures are adhered to.
Maintain technical support procedures (run books) and reports.
Analyze logs to determine trends or potential issues.
Support the implementation of new solutions, services, or IT projects.
Create accounts for new users and assist with instructions for initial system setup and

maintenance of passphrase and security best practices.

Test and evaluate technology.
Provide insight into IT technical requirements.
Repair and/or replace equipment (physical and virtual) as necessary.

Education:

Associate degree, or specific expertise certifications in current technologies with a focus

on computer information systems, information technology, computer science or
engineering or 1+ years in a technical support role.

Technical Skills & Qualifications:

Excellent customer support and relationship building skills.
Excellent problem solving and analytical skills.
Strong load balancing and organizational skills
Basic networking systems understanding (routers, switches, firewalls, DHCP, DNS,

TCP/IP)

Basic cloud concepts understanding (IaaS, SaaS, PaaS, DBaaS, BaaS)
Strong Windows 10 or higher Operating System experience
Basic Windows Server Operating System experience
MS Azure experience
MS 365 experience
Excellent computer hardware and software installation and troubleshooting experience.
Familiarity with Virtualization technology (VMware vCenter, Hyper-V, KVM or other)
Basic understanding database systems (MS SQL)

Preferred qualifications:

1 years of experience with Windows Operating System and MS Azure Cloud (Hybrid)
1 years of IT Support experience
Organized and able to prioritize work.
Sound written and verbal communication skills necessary to effectively interface with all

levels of leadership.

Experienced working with different operating systems (Windows, Linux, MacOS),

hardware (physical and virtual) and network systems

Desired experience with Windows Systems Administration, Active Directory, DHCP &

DNS

Certification in Microsoft, Linux, Cisco, VMware, Dell, etc.
Experience in technical support, desktop support, or a similar role

Benefits:

401(k)
Dental Insurance
Employee Discount
Flexible Spending Account
Health Insurance
Life Insurance
Paid Time Off
Vision Insurance

Work Location: In person
T.M. Cobb / Haley Brothers, Inc. provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and harassment of any type without
regard to race, color, religion, age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression, or any other characteristic
protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recurring, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and
training

Quick Apply

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it support specialist i jobs in san bernardino, ca

IT Support Technician I

IT Support Specialist I

Service Desk Analyst I

Technical Support I

Customer Service Representative - Tier I Tech Support

Traveling I.T Support Analyst

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