Top 102 It support Jobs in San Clemente Ca

Technical Support Specialist
Cognetive Systems Inc —Irvine, CA
- $72,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- SQL
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Computer Technician
ABBTECH Professional Resources, Inc. —Costa Mesa, CA
- $18 - $20 an hour
- Temporary
- Background check
- Customer service
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply
1d
Computer Technician
ABBTECH Professional Resources, Inc. —Costa Mesa, CA
- $18 - $20 an hour
- Temporary
- Background check
- Customer service
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply
1d
IT Support & Help Desk
Stego Industries —San Clemente, CA
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Kellermeyer Bergensons Services —Oceanside, CA
- $28 - $30 an hour
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
14d
IT Helpdesk Specialist (Remote)
Qureos Inc —Irvine, CA
- Part-time
- Remote
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Dental insurance
4d
IT Support Technician
Multi Media LLC —Irvine, CA
- $61,000 - $77,250 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
2d
IT Support Technician
Cumming Group —Murrieta, CA
- $24.04 - $28.85 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
IT TECHNICIAN I
City of Lake Elsinore —Lake Elsinore, CA
- $28.63 - $36.54 an hour
- Full-time
- Computer science
- Computer Science
- Customer service
Technician, IT Support (Temp)
MicroVention, Inc. —Aliso Viejo, CA
- $24.07 - $30.00 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Mac IT Support
Briviant Inc. —Irvine, CA
- $26 - $30 an hour
- Part-time
- Hybrid work
- Mid-level
- Analysis skills
- Computer networking
- Health insurance
- Dental insurance
Quick Apply
1d
INFORMATION TECHNOLOGY TECHNICIAN I
City of Lake Elsinore —Lake Elsinore, CA
- Full-time
- Research
- Office
- Outdoor work
Quick Apply
IT Support Specialist
TaxRise —Irvine, CA
- $28 - $30 an hour
- Overtime
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Technician (Field)
Cal Tech Services Inc —Oceanside, CA
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Analysis skills
- Opportunities for advancement
Quick Apply
IT Support Specialist
Fluxergy —Irvine, CA
- $23 - $25 an hour
- Full-time
- Experience equivalent to degree accepted
- Associate's degree
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Junior Information Technology (IT) Support Analyst
Kahana & Feld LLP —Irvine, CA
- $60,000 - $75,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
7d
IT Support Specialist
Kimball, Tirey & St. John LLP —Irvine, CA
- $24 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist II (Part-Time)
Global 1st Flagship —Irvine, CA
- $30 - $36 an hour
- Part-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Tech Support Specialist
Red Digital Cinema, Inc. —Foothill Ranch, CA
- $28 - $34 an hour
- Hybrid work
- Bilingual
- Bachelor of Science
- Mid-level
Quick Apply
Technical Support Technician
Geovision - USAVisionsys —Irvine, CA
- $18 - $25 an hour
- Full-time
- Software troubleshooting
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Technical Support Specialist

Cognetive Systems Inc
Irvine, CA

Quick Apply

Job Details

Full-time
$72,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Live chat
Jira
Attention to detail
Customer relationship management (CRM) systems (technically supported)
Customer support

Full Job Description

Pay: $72,000.00 - $80,000.00 per year

Job description:

ArborNote is a SaaS platform built specifically for the tree care industry, helping arborists and tree service companies manage operations with precision tree mapping, proposals, scheduling, and work orders—all in one system.

We’re known for excellent customer service and are looking for a Customer Support Specialist who enjoys learning software deeply, solving problems, and working closely with both customers and development to ensure issues are fully understood and resolved.

This role is a critical link between customer support and development. It requires both strong communication skills and technical curiosity.

What You’ll Do

Collaborate closely with the Customer Service Department Manager and Development Team
Learn all areas of the ArborNote application (mobile & desktop)
Communicate directly with customers via Zendesk, email, phone, and in-app chat to fully understand reported issues
Ask the right questions and gather enough detail to clearly define customer problems
Reproduce reported issues in a consistent and methodical way
Troubleshoot and diagnose whether issues are related to user workflow, environment (browser, device, connectivity), or product defects
Clearly document issues for development using written descriptions, screenshots, and/or video when appropriate
Track and manage support tickets with strong organization and attention to detail
Take ownership of issues from initial report through resolution, ensuring both the customer and internal team are supported throughout
Help create, update, and improve software usage and end-user documentation (how-to guides, help articles, FAQs)
Share recurring issues and patterns to help improve the product and support resources

What We’re Looking For

Strong critical thinking and problem-solving skills
Excellent written and verbal communication skills
Ability to gather and clarify information from customers in a clear and professional manner
Patience and attention to detail when troubleshooting and reproducing issues
Strong sense of ownership and follow-through
Ability to work independently while also collaborating across teams
Comfortable learning new software and technical concepts
Customer-focused mindset with empathy and professionalism
Ability to make sound judgments about whether an issue is user error, environment-related, or a true product issue

Nice to Have

Experience in SaaS customer support or technical support
Experience with Zendesk or similar support ticketing systems
Experience with software testing, QA, or bug reporting
Familiarity with tools such as Jira, Azure DevOps, or similar
Experience supporting mobile applications (iOS / Android)
Basic technical knowledge (e.g., browsers, networking basics, or SQL exposure)

Why ArborNote

Support real professionals in the tree care industry
Join a growing SaaS company with a strong customer-first culture
Work closely with both customer support and development teams
Build skills across customer support, technical troubleshooting, and product knowledge
Flexible work environment with room to grow

How to Apply Send your resume and a short note explaining your interest to:

Hiring Manager: Michele Corrao

[email protected]

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Irvine, CA 92618

Pay: $72,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Work Location: Hybrid remote in Irvine, CA 92618

Quick Apply

Refine Your Search

it support jobs in san clemente ca

Technical Support Specialist

Computer Technician

Computer Technician

IT Support & Help Desk

IT Specialist

IT Helpdesk Specialist (Remote)

IT Support Technician

IT Support Technician

IT TECHNICIAN I

Technician, IT Support (Temp)

Mac IT Support

INFORMATION TECHNOLOGY TECHNICIAN I

IT Support Specialist

IT Technician (Field)

IT Support Specialist

Junior Information Technology (IT) Support Analyst

IT Support Specialist

IT Support Specialist II (Part-Time)

Tech Support Specialist

Technical Support Technician

I want to receive the latest job alert for it support in san clemente ca

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