Top 313 Client advocate Jobs in San Diego, Ca

Director, Oncology Customer Experience
Hologic —San Diego, CA
- $151,200 - $268,800 a year
- Full-time
- Management
- HIPAA
- Bachelor's degree
Member Success Coordinator
Sundae —San Diego, CA
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Continuous improvement
- Paid time off
Quick Apply
Advocate - SSI Team
Legal Aid Society Of San Diego —San Diego, CA
- $25.28 - $35.17 an hour
- Hybrid work
- Spanish
- Writing skills
- Mid-level
- Loan repayment program
- Disability insurance
Quick Apply
9d
Residential Life - Program Assistant
UC San Diego —San Diego, CA
- $25.46 - $36.08 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Research
11d
Case Manager - Shelter
Downtown San Diego Partnership —San Diego, CA
- $27.12 an hour
- Full-time
- Clean driving record
- Mid-level
- Communication skills
- Dental insurance
- Employee assistance program
Quick Apply
Insurance Senior Client Service Representative - Property & Casualty
CMR Risk & Insurance Services, Inc. —San Diego, CA
- $71,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Community Involvement Coordinator
Olive Crest —San Diego, CA
- From $22 an hour
- Full-time
- Microsoft Word
- Childcare
- CPR Certification
- Paid jury duty
- Health savings account
Quick Apply
Assistant Showroom Manager
Cullen Jewellery —San Diego, CA
- Full-time
- Computer literacy
- Mid-level
- Office
- Employee assistance program
Quick Apply
Case Manager Assistant
The Shores Post-Acute —San Diego, CA
- Full-time
- Nursing
- Skilled nursing facility
- Mid-level
- Paid training
- AD&D insurance
DSP - San Diego, CA - $500 SIGN ON BONUS
Redwood Family Care Network —San Diego, CA
- $20 - $22 an hour
- Part-time
- Background check
- CPR Certification
- Driver's License
- Health savings account
- Disability insurance
Quick Apply
8d
Direct Support Professional
Southern Caregiver Resource Center/Connections for Adults Living Independently (CALI) —Chula Vista, CA
- $20 - $22 an hour
- Part-time
- Background check
- 18 years or older
- CPR Certification
- Loan forgiveness
Quick Apply
Bilingual Lead Care Manager
SAN DIEGO CENTER FOR CHILDREN —San Diego, CA
- $22 - $25 an hour
- Full-time
- Spanish
- English
- Mid-level
- 403(b) matching
- Health insurance
Quick Apply
Program Manager – Adult Services (IDD/Autism Services)
Living Independently Is For Everyone —Spring Valley, CA
- From $70,000 a year
- Full-time
- Management
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
2d
Home Care Aide
Maxim Healthcare —El Cajon, CA
- $20 - $25 an hour
- Part-time
- 18 years or older
- Computer literacy
- BLS Certification
- Commuter assistance
- Health savings account
Quick Apply
12d
Behavior Technician Training Provided
Behavioral Health Works —Alpine, CA
- $23 - $29 an hour
- Part-time
- Clinic
- Education
- Driving
- Travel reimbursement
- Dental insurance
Quick Apply
2d
Workers Compensation Attorney
Tower Legal Solutions —California
- $122,000 - $184,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
10d
Worker Compensation Attorney
G&A Recruiting Partners —San Diego, CA
- $175,000 - $220,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Administrative experience
Quick Apply
1d
Sr. Professional, Client Account Services
Cotality —San Diego, CA
- $73,700 - $99,600 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Boutique Facilitator, Host, Westfield UTC, San Diego
Chanel —San Diego, CA
- $24.70 - $30.00 an hour
- Weekends as needed
- High school diploma or GED
- 1 year
- Leadership
- Health savings account
- AD&D insurance
Patient Rights Advocate (Hospital) , Patient Advocacy
Jewish Family Service of San Diego —San Diego, CA
- $27.00 - $29.74 an hour
- Full-time
- Acute care
- Inpatient
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

I want to receive the latest job alert for client advocate in san diego, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client advocate jobs near san diego, ca

Community Manager jobs in San Diego, CA

Case Manager jobs in San Diego, CA

Direct Support Professional jobs in San Diego, CA

Patient Advocate jobs in San Diego, CA

Attorney jobs in California

Showroom Manager jobs in San Diego, CA

Care Manager jobs in San Diego, CA

Host Hostess jobs in San Diego, CA

Customer Success Manager jobs in San Diego, CA

Direct Support Professional jobs in Chula Vista, CA

Residential Assistant jobs in San Diego, CA

Attorney jobs in San Diego, CA

Home Care Aide jobs in El Cajon, CA

Director Of Customer Experience jobs in San Diego, CA

Customer Support Night Shift jobs in Utah

Southwest Airlines Customer jobs in Dallas, TX

Senior Customer Service Representative jobs in Remote

Senior Customer Service Representative jobs in Lowville, NY

Senior Customer Service Representative jobs in New York, NY

Airline Customer Service jobs in Chicago, IL

Director, Oncology Customer Experience

Hologic -
San Diego, CA

Apply Now

Job Details

Full-time
$151,200 - $268,800 a year

Qualifications

HIPAA compliance
Management
Managing teams in a customer support role
HIPAA
Frontline customer support management
Team development
Bachelor's degree
Leading team collaboration initiatives
Computer skills
CRM system proficiency
Laboratory information systems (LIS)
Team motivation (leadership skill)
Team building

Full Job Description

Are you a highly engaged and motivated leader who will elevate customer satisfaction, transforming everyday interactions into extraordinary customer experiences?

We're looking for a driven and results oriented Director of Customer Experience to lead our dynamic teams, including Client Services, Patient Services, and Clinical Review. You'll be the champion of both our healthcare professional and patient interfaces, reflecting their voices back to the leadership team to sharpen our strategies and services.

This is a fully onsite role in San Diego, CA.

What You'll Do:

Advocate relentlessly for stellar service standards for Client Services, Patient Services, and Clinical Review.
Dive into collaborations with Sales, Marketing, IT, Billing, Lab Operations, and more, to stitch seamless experiences that resonate with both physicians and patients.
Set vision, strategic direction, expectations, annual and long-term objectives for the Client Services, Patient Services, and Clinical Review Teams.
Inspire, mentor, and elevate your team members, fostering an environment of growth, collaboration, and peak performance.
Design and refine workflows to ensure quick, effective responses that not only meet but exceed customer and internal expectations.
Establish and track Key Performance Indicators (KPIs) such as Turn Around Time (TAT) at every step in customer and patient processes, cancellations, turnover, attendance and department throughput to gauge team success and drive continuous improvement.
Oversee the creation and maintenance of all Customer Experience SOPs and ensure your team is equipped, informed, and ready to excel.
Bring innovation, including AI, to the customer experience team to optimize external customer and patient interactions to upgrade our service offering.
Serve as the pivotal business lead, aligning customer experience strategies with business goals for revenue improvement and cost efficiency.

Must-Have Skills:

A Bachelor’s degree in a relevant field.
At least 5 years in medical customer service leadership and 10 years in the trenches of medical customer service.
A deep understanding of HIPAA, PHI, and the nuts and bolts of medical customer interactions like pre-authorizations, insurance claims, and appeals.
Superuser abilities with CRM (preferably Salesforce) and LIS, coupled with a knack for wrangling large data sets into actionable insights.
A track record of building and leading teams, crafting processes, and implementing technology enhancements.
A high-speed, agile approach to a fast-paced, deadline-driven work environment—flexibility, resourcefulness, and efficiency are your strengths.
Oncology experience, especially in CLIA or CAP-accredited laboratory setting is a big plus

Why You'll Love It Here:

You’ll be at the heart of a team that values bold ideas and is passionate about making a real difference in people’s lives.
We foster a culture of low attrition and high satisfaction, making sure our team not only sticks around but thrives.
Opportunity to work in a forward-thinking environment that blends professional rigor with a lively, collaborative spirit.

Think you’re up for the challenge? Join us in shaping a customer experience that’s as delightful as it is effective. Your mission, should you choose to accept it, is not just to lead, but to inspire, innovate, and drive change for the better. Let's make something great together!

The annualized base salary range for this role is $151,200 to $268,800 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs, and market demand.

Why Hologic?

We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.

If you have the right skills and experience, apply today!

#LI-RF1 #Director-level

Agency and Third Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

Apply Now

Refine Your Search

client advocate jobs in san diego, ca

Director, Oncology Customer Experience

Member Success Coordinator

Advocate - SSI Team

Residential Life - Program Assistant

Case Manager - Shelter

Insurance Senior Client Service Representative - Property & Casualty

Community Involvement Coordinator

Assistant Showroom Manager

Case Manager Assistant

DSP - San Diego, CA - $500 SIGN ON BONUS

Direct Support Professional

Bilingual Lead Care Manager

Program Manager – Adult Services (IDD/Autism Services)

Home Care Aide

Behavior Technician Training Provided

Workers Compensation Attorney

Worker Compensation Attorney

Sr. Professional, Client Account Services

Boutique Facilitator, Host, Westfield UTC, San Diego

Patient Rights Advocate (Hospital) , Patient Advocacy

I want to receive the latest job alert for client advocate in san diego, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected