Top 990 Director Jobs in San Diego, Ca

Director, Oncology Customer Experience Operations
Hologic —San Diego, CA
- $151,200 - $268,800 a year
- Full-time
- Management
- HIPAA
- Bachelor's degree
Director of Membership
La Jolla Beach & Tennis Club, Inc. —La Jolla, CA
- $175,000 - $200,000 a year
- Full-time
- Background check
- In-person
- Senior level
- Relocation assistance
- Health insurance
Quick Apply
Director, Admissions and Records
San Diego Community College District —San Diego, CA
- $9,456.53 - $15,403.70 a month
- Overtime
- Office
- 3 years
- University
- Health insurance
- Dental insurance
R&D Program Director (San Diego, CA)
Philips —San Diego, CA
- $184,000 - $292,000 a year
- Full-time
- Engineering
- Office
- US work authorization
- Health savings account
- Employee stock purchase plan
5d
Director of Sales & Marketing
Le Meridien Pinnacle Hotel San Diego —San Diego, CA
- From $90,000 a year
- Full-time
- Inventory management
- 3 years
- Hotel
- Health insurance
- Employee discount
Quick Apply
Director of Human Resources
San Diego Volunteer Lawyer Program —San Diego, CA
- $80,000 - $90,000 a year
- Part-time
- Hybrid work
- Office
- Analysis skills
- Supervising experience
- Health insurance
- Vision insurance
Director of Architecture
Hamann Construction —El Cajon, CA
- $105,000 - $135,000 a year
- Full-time
- 8 years
- Presentation skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Mental Health Clinical Program Director
Evolve Treatment Centers —La Mesa, CA
- $120,000 - $135,000 a year
- Full-time
- Background check
- LMFT
- Addiction Medicine
- Paid holidays
- Health insurance
Quick Apply
director of marketing-assisted living
poway gardens assisted living —Poway, CA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Driver's License
- In-person
- Paid time off
Quick Apply
1d
Director of Recruiting
Northwestern Mutual - Downtown San Diego —San Diego, CA
- $85,000 - $110,000 a year
- Full-time
- Background check
- Sales
- Office
- Health savings account
- Paid holidays
Quick Apply
1d
Center Director
Childtime Learning Centers —Chula Vista, CA
- $70,000 - $80,000 a year
- Full-time
- School experience
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Clinic Director - Physical Therapist
Sports Performance Physical Therapy —San Diego, CA
- $115,000 - $125,000 a year
- 8 hour shift
- Physical & Rehabilitation Medicine
- Outpatient experience
- Clinic
- 401(k)
- Retirement plan
Quick Apply
Director of Philantrophy
Casa Familiar, Inc. —San Ysidro, CA
- $90,000 a year
- Weekends as needed
- Background check
- Spanish
- 5 years
- Paid jury duty
- Paid holidays
Quick Apply
12d
Director of Patient Care Services Home Health
Avantra Home Health —San Diego, CA
- $120,000 - $130,000 a year
- Full-time
- Nursing
- RN License
- 5 years
- Health insurance
- Dental insurance
Quick Apply
3d
Director of Sales - K-12 EdTech (CA)
Beable Education, Inc. —California
- $95,000 - $120,000 a year
- Full-time
- Background check
- School experience
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
5d
Director of Sales for Upcoming Marriott Tribute Portfolio
Alps Group of Hotels —San Diego, CA
- $150,000 a year
- Full-time
- English
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Director of Purchasing & Receiving - San Diego, CA
COREcruitment —San Diego, CA
- $105,000 - $125,000 a year
- Full-time
- Oracle
- Analysis skills
- Contracts
Quick Apply
Executive Director / RCFE Administrator
Sungarden Terrace L.P. —Lemon Grove, CA
- $90,000 - $110,000 a year
- Full-time
- Background check
- Microsoft Excel
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Director of Admissions
Fusion Academy —San Diego, CA
- $68,000 - $78,000 a year
- Full-time
- Background check
- Marketing
- Business development
- Commuter assistance
- Paid holidays
Clinic Director I - Licensed Physical Therapist (PT) *Incentive Opportunity
EmpowerMe Wellness —Chula Vista, CA
- $51 - $61 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Continuing education credits
- Health savings account

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director jobs near san diego, ca

Director, Oncology Customer Experience Operations

Hologic -
San Diego, CA

Apply Now

Job Details

Full-time
$151,200 - $268,800 a year

Qualifications

HIPAA compliance
Management
Managing teams in a customer support role
HIPAA
Frontline customer support management
Managing clients in a customer support role
Team development
Bachelor's degree
Leading team collaboration initiatives
Computer skills
CRM system proficiency
Team motivation (leadership skill)
Team building

Full Job Description

Are you a highly engaged and motivated leader who will elevate customer satisfaction, transforming everyday interactions into extraordinary customer experiences?

We're looking for a driven and results oriented Director of Customer Experience to lead our dynamic teams, including Client Services, Patient Services, and Customer Success. You'll be the champion of both our healthcare professional and patient interfaces, reflecting their voices back to the leadership team to sharpen our strategies and services.

This is a fully onsite role in San Diego, CA.

What You'll Do:

Advocate relentlessly for stellar service standards for Client Services, Patient Services, and Clinical Review.
Dive into collaborations with Sales, Marketing, IT, Billing, Lab Operations, and more, to stitch seamless experiences that resonate with both physicians and patients.
Set vision, strategic direction, expectations, annual and long-term objectives for the Client Services, Patient Services, and Clinical Review Teams.
Inspire, mentor, and elevate your team members, fostering an environment of growth, collaboration, and peak performance.
Design and refine workflows to ensure quick, effective responses that not only meet but exceed customer and internal expectations.
Establish and track Key Performance Indicators (KPIs) such as Turn Around Time (TAT) at every step in customer and patient processes, cancellations, turnover, attendance and department throughput to gauge team success and drive continuous improvement.
Oversee the creation and maintenance of all Customer Experience SOPs and ensure your team is equipped, informed, and ready to excel.
Bring innovation, including AI, to the customer experience team to optimize external customer and patient interactions to upgrade our service offering.
Serve as the pivotal business lead, aligning customer experience strategies with business goals for revenue improvement and cost efficiency.

Must-Have Skills:

A Bachelor’s degree in a relevant field.
At least 5 years in medical customer service leadership and 10 years in the trenches of medical customer service.
A deep understanding of HIPAA, PHI, and the nuts and bolts of medical customer interactions like pre-authorizations, insurance claims, and appeals.
Superuser abilities with CRM (preferably Salesforce) and LIS, coupled with a knack for wrangling large data sets into actionable insights.
A track record of building and leading teams, crafting processes, and implementing technology enhancements.
A high-speed, agile approach to a fast-paced, deadline-driven work environment—flexibility, resourcefulness, and efficiency are your strengths.
Oncology experience, especially in CLIA or CAP-accredited laboratory setting is a big plus

Why You'll Love It Here:

You’ll be at the heart of a team that values bold ideas and is passionate about making a real difference in people’s lives.
We foster a culture of low attrition and high satisfaction, making sure our team not only sticks around but thrives.
Opportunity to work in a forward-thinking environment that blends professional rigor with a lively, collaborative spirit.

Think you’re up for the challenge? Join us in shaping a customer experience that’s as delightful as it is effective. Your mission, should you choose to accept it, is not just to lead, but to inspire, innovate, and drive change for the better. Let's make something great together!

The annualized base salary range for this role is $151,200 to $268,800 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs, and market demand.

Why Hologic?

We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.

If you have the right skills and experience, apply today!

#LI-RF1 #Director-level

Agency and Third Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

Apply Now

Refine Your Search

director jobs in san diego, ca

Director, Oncology Customer Experience Operations

Director of Membership

Director, Admissions and Records

R&D Program Director (San Diego, CA)

Director of Sales & Marketing

Director of Human Resources

Director of Architecture

Mental Health Clinical Program Director

director of marketing-assisted living

Director of Recruiting

Center Director

Clinic Director - Physical Therapist

Director of Philantrophy

Director of Patient Care Services Home Health

Director of Sales - K-12 EdTech (CA)

Director of Sales for Upcoming Marriott Tribute Portfolio

Director of Purchasing & Receiving - San Diego, CA

Executive Director / RCFE Administrator

Director of Admissions

Clinic Director I - Licensed Physical Therapist (PT) *Incentive Opportunity

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