Top 1020 Human resources operations Jobs in San Diego, Ca

Director, Oncology Customer Experience Operations
Hologic —San Diego, CA
- $151,200 - $268,800 a year
- Full-time
- Management
- HIPAA
- Bachelor's degree
People Coordinator (HR)
Areas USA, Inc —San Diego, CA
- $70,304 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Health savings account
- Paid holidays
Bilingual Human Resources Coordinator
LHH US —San Diego, CA
- $27 - $34 an hour
- Full-time
- Mid-level
- Military encouraged
- Organizational skills
- Commuter assistance
- Paid holidays
Quick Apply
Junior Account Executive
Thirty One Labs —San Diego, CA
- $70,304 - $75,000 a year
- Full-time
- Customer service
- Merchandising
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
HR Coordinator
Solar Turbines —San Diego, CA
- $62,520 - $93,780 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Health savings account
- Paid holidays
1d
People & Culture Manager
San Diego Tourism Authority —San Diego, CA
- $95,000 - $125,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Office
- Microsoft Office
- AD&D insurance
- Disability insurance
Quick Apply
Community Relations & Engagement Associate
Martin Marietta —San Diego, CA
- $65,000 - $90,000 a year
- Overtime
- Microsoft Outlook
- Customer service
- Bachelor of Science
- Health savings account
- AD&D insurance
Organizational Development & Training Manager
City of Chula Vista, CA —Chula Vista, CA
- $12,829.29 - $15,594.09 a month
- Online Application
- Customer service
- 5 years
- Research
Benefits Associate I - Employment Contract
Sempra —San Diego, CA
- $31.49 - $44.95 an hour
- Contract
- Microsoft Excel
- Finance
- Analysis skills
- Disability insurance
- Health insurance
Senior Admin Partner to CEO
Illumina —San Diego, CA
- $47.30 - $70.96 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Office
- Dental insurance
- Paid time off
HR Assistant
Zenix Aerospace Inc —San Diego, CA
- $24.56 - $29.47 an hour
- Full-time
- Background check
- Pass drug screening
- Bachelor's degree
- Tuition reimbursement
- 401(k) matching
Sr. Manager, Human Resources (Retail/Field)
Petco —San Diego, CA
- $137,100 - $227,000 a year
- Full-time
- Remote
- Word processing
- Research
- Bachelor's degree
- Health insurance
- 401(k)
Human Resources Coordinator - California Residents ONLY
Pacific Health Group —San Diego, CA
- $23 - $27 an hour
- Full-time
- Employment & labor law
- Mid-level
- Organizational skills
- AD&D insurance
- Paid holidays
Quick Apply
Human Resources Manager
Sheraton San Diego Resort —San Diego, CA
- From $75,000 a year
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Human Resources Manager
Republic Services —San Diego, CA
- $109,800 - $151,050 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
Compliance & Payroll Assistant Needed
Safe Harbor Home Care —Chula Vista, CA
- $24 - $28 an hour
- 8 hour shift
- Current TB test
- Computer literacy
- Caregiving
- Paid training
- Mileage reimbursement
Quick Apply
Calendar Clerk
California Southern District Court —San Diego, CA
- $56,386 - $91,688 a year
- Word processing
- Mid-level
- Office
- Paid holidays
- Disability insurance
Courtroom Deputy
U.S. Courts —San Diego, CA
- $62,110 - $110,917 a year
- Full-time
- Hybrid work
- Customer service
- Word processing
- Pass drug screening
Human Resources Coordinator (FT)
EVANS HOTELS LLC —San Diego, CA
- $27.00 - $29.80 an hour
- Full-time
- Background check
- Spanish
- English
- Free parking
- Dental insurance
Quick Apply
Compliance & Payroll Assistant
Safe Harbor Home Care —Chula Vista, CA
- $24 - $28 an hour
- 8 hour shift
- Current TB test
- Computer literacy
- Caregiving
- Paid training
- Mileage reimbursement
Quick Apply

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Director, Oncology Customer Experience Operations

Hologic -
San Diego, CA

Apply Now

Job Details

Full-time
$151,200 - $268,800 a year

Qualifications

HIPAA compliance
Management
Managing teams in a customer support role
HIPAA
Frontline customer support management
Managing clients in a customer support role
Team development
Bachelor's degree
Leading team collaboration initiatives
Computer skills
CRM system proficiency
Team motivation (leadership skill)
Team building

Full Job Description

Are you a highly engaged and motivated leader who will elevate customer satisfaction, transforming everyday interactions into extraordinary customer experiences?

We're looking for a driven and results oriented Director of Customer Experience to lead our dynamic teams, including Client Services, Patient Services, and Customer Success. You'll be the champion of both our healthcare professional and patient interfaces, reflecting their voices back to the leadership team to sharpen our strategies and services.

This is a fully onsite role in San Diego, CA.

What You'll Do:

Advocate relentlessly for stellar service standards for Client Services, Patient Services, and Clinical Review.
Dive into collaborations with Sales, Marketing, IT, Billing, Lab Operations, and more, to stitch seamless experiences that resonate with both physicians and patients.
Set vision, strategic direction, expectations, annual and long-term objectives for the Client Services, Patient Services, and Clinical Review Teams.
Inspire, mentor, and elevate your team members, fostering an environment of growth, collaboration, and peak performance.
Design and refine workflows to ensure quick, effective responses that not only meet but exceed customer and internal expectations.
Establish and track Key Performance Indicators (KPIs) such as Turn Around Time (TAT) at every step in customer and patient processes, cancellations, turnover, attendance and department throughput to gauge team success and drive continuous improvement.
Oversee the creation and maintenance of all Customer Experience SOPs and ensure your team is equipped, informed, and ready to excel.
Bring innovation, including AI, to the customer experience team to optimize external customer and patient interactions to upgrade our service offering.
Serve as the pivotal business lead, aligning customer experience strategies with business goals for revenue improvement and cost efficiency.

Must-Have Skills:

A Bachelor’s degree in a relevant field.
At least 5 years in medical customer service leadership and 10 years in the trenches of medical customer service.
A deep understanding of HIPAA, PHI, and the nuts and bolts of medical customer interactions like pre-authorizations, insurance claims, and appeals.
Superuser abilities with CRM (preferably Salesforce) and LIS, coupled with a knack for wrangling large data sets into actionable insights.
A track record of building and leading teams, crafting processes, and implementing technology enhancements.
A high-speed, agile approach to a fast-paced, deadline-driven work environment—flexibility, resourcefulness, and efficiency are your strengths.
Oncology experience, especially in CLIA or CAP-accredited laboratory setting is a big plus

Why You'll Love It Here:

You’ll be at the heart of a team that values bold ideas and is passionate about making a real difference in people’s lives.
We foster a culture of low attrition and high satisfaction, making sure our team not only sticks around but thrives.
Opportunity to work in a forward-thinking environment that blends professional rigor with a lively, collaborative spirit.

Think you’re up for the challenge? Join us in shaping a customer experience that’s as delightful as it is effective. Your mission, should you choose to accept it, is not just to lead, but to inspire, innovate, and drive change for the better. Let's make something great together!

The annualized base salary range for this role is $151,200 to $268,800 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs, and market demand.

Why Hologic?

We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.

If you have the right skills and experience, apply today!

#LI-RF1 #Director-level

Agency and Third Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

Apply Now

Refine Your Search

human resources operations jobs in san diego, ca

Director, Oncology Customer Experience Operations

People Coordinator (HR)

Bilingual Human Resources Coordinator

Junior Account Executive

HR Coordinator

People & Culture Manager

Community Relations & Engagement Associate

Organizational Development & Training Manager

Benefits Associate I - Employment Contract

Senior Admin Partner to CEO

HR Assistant

Sr. Manager, Human Resources (Retail/Field)

Human Resources Coordinator - California Residents ONLY

Human Resources Manager

Human Resources Manager

Compliance & Payroll Assistant Needed

Calendar Clerk

Courtroom Deputy

Human Resources Coordinator (FT)

Compliance & Payroll Assistant

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