Service Planner I
Job Overview:
Nexiya is seeking a direct hire Service Planner I with strong customer service skills who wants to grow their career within utility planning. The Service Planner role coordinates from creation to completion of service orders for gas and electric services to utility customers. This role will be supported with training and mentorship to gain experience with interpreting and applying engineering principles, electric and gas standards, and Service Planning Manuals. Nexiya is an award-winning Women’s Business Enterprise (WBE) that embraces diversity and inclusion in all aspects of business along with the core values of honesty, integrity, loyalty and commitment. Join Nexiya today to become part of an elite team of experts in the utility industry.
Roles and Responsibilities:
- Coordinating with customers, fielding job sites, writing orders, requesting required permitting for Electric overhead/underground and Gas small commercial and residential projects
- Duties include identification of new points of service, calculating loads, running engineering calculations, writing service orders and letters
- Involves field work, including field work in rural back country areas
- Complete data entry into various systems
- Independently oversee, prepare, develop, plan, coordinate, and manage all documentation required to complete pre-construction planning of various projects and schedules
- Attend field visits with customers, contractors, construction teams, client representatives and government agencies, developers to initiate pre-construction planning
- Position may require travel within utilities service territory: San Diego and/or Orange County
- Other duties as assigned
Education/Experience Requirements:
- Bachelor’s degree is preferred
- Project management, construction management, planner certification is a plus
- 1-2 years of experience in electric/gas distribution planning preferred
- Experience with SAP, SharePoint and Procore is a plus
- Strong customer service skills and proactive follow-up (internal and external)
- Must have a valid driver’s license
- Utilize personal vehicle to attend meetings and field investigations
- Ability to walk on uneven terrain normally found at construction sites to access utility facilities not accessible by vehicles
- Required to lift field equipment up to 30lbs.as needed
- Must be eligible to work in the US
Benefits:
Nexiya provides a comprehensive total benefit package that extends beyond the basic salary offering. Company benefits include:
- Health insurance
- Dental insurance
- Vision insurance
- 401K and Match
- Vacation
- Sick Leave
- Phone & Internet Reimbursement
Pay Range:
Min: $ 32/hour
Max: $ 40/hour
Nexiya is dedicated to maintaining equitable and competitive compensation for our employees. Initial salary offerings may differ, taking into consideration factors such as pertinent experience, qualifications, and educational background.
Nexiya, Inc. proudly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $32.00 - $40.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing to drive to field sites within San Diego and Orange County using your own vehicle?
Education:
- High school or equivalent (Required)
Experience:
- Public utility: 1 year (Preferred)
- Customer service: 2 years (Preferred)
Ability to Commute:
- San Diego, CA 92123 (Required)
Willingness to travel:
Work Location: Hybrid remote in San Diego, CA 92123
