Top 41 Service desk manager Jobs in San Diego, Ca

Help Desk Technical Support Specialist - East Coast Hours (5am to 2pm Pacific)
myCRE, Inc —San Diego, CA
- $50,000 - $70,000 a year
- Weekends as needed
- Remote
- Mid-level
- Windows
- High school diploma or GED
- Mileage reimbursement
- Health insurance
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IT Service Desk Analyst
Realty Income Corporation —San Diego, CA
- $27.65 - $42.76 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Help Desk Technician (Tier 1)
Networkz IT, LLC —San Diego, CA
- $25 - $32 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Travel reimbursement
- Paid holidays
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Inventory Control Manager
Saronic Technologies —San Diego, CA
- Full-time
- Office
- 8 years
- Senior level
- Paid parental leave
- Paid holidays
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Service Delivery Manager
myCRE, Inc —San Diego, CA
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- Mentoring
- Profit sharing
- Paid holidays
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IT Manager
The DeWitt Companies —San Diego, CA
- $130,000 - $145,000 a year
- Computer science
- 7 years
- Azure
- Paid holidays
- Health insurance
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9d
Client Development Manager
Trestle Law, APC —San Diego, CA
- $55,000 - $65,000 a year
- Remote
- Mid-level
- Business development
- Contracts
- Dental insurance
- Vision insurance
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Regional IT Support Specialist
Norm Reeves, Toyota San Diego —San Diego, CA
- $28 an hour
- Full-time
- Dealership
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
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IT Manager
RADAR —San Diego, CA
- $140,000 - $205,000 a year
- Google Workspace
- 5 years
- Windows
- Paid parental leave
- Health insurance
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Strategic Account Manager (SAM) / Lead-Inside Sales
Verizon —San Diego, CA
- $61,500 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- AD&D insurance
3d
EHR Trainer
St. Paul's Senior Services —San Diego, CA
- $28 - $43 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Pass drug screening
- 403(b) matching
- Health insurance
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3d
Level 2 IT Help Desk Technician
Pacific Health Group —San Diego, CA
- $58,000 - $62,000 a year
- Full-time
- Hybrid work
- Mid-level
- Mentoring
- 1 year
- AD&D insurance
- Paid holidays
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Network Administrator
Platinum Data Recovery —San Diego, CA
- Customer service
- SQL
- Bachelor's degree
- Health insurance
- Dental insurance
IT Systems Administrator
OPSAM HEALTH —Chula Vista, CA
- $70,000 - $110,000 a year
- HIPAA
- Mid-level
- Microsoft Office
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Loan Originator Success Manager
C2 Financial —San Diego, CA
- $75,000 - $140,000 a year
- Full-time
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
Systems Analyst
Meriplex —San Diego, CA
- $26 - $28 an hour
- Azure
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
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Sr. IT Service Desk Technician
Guild Mortgage Company LLC —San Diego, CA
- $24.23 - $33.39 an hour
- Monday to Friday
- Classroom
- Google Workspace
- Microsoft Excel
- AD&D insurance
- Disability insurance
Quick Apply
Manager of IT Operations
Voyager Technologies, Inc. —San Diego, CA
- $115,000 - $130,000 a year
- Computer Science
- System design
- 3 years
- Dental insurance
- Vision insurance
Quick Apply
Web Strategist
Webstacks —San Diego, CA
- $70,000 - $100,000 a year
- Full-time
- Remote
- Senior level
- Communication skills
- Dental insurance
- Vision insurance
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Sales Specialist, Physician Portal
ResMed —San Diego, CA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED

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service desk manager jobs near san diego, ca

Help Desk Technical Support Specialist - East Coast Hours (5am to 2pm Pacific)

myCRE, Inc
San Diego, CA

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Job Details

Full-time
$50,000 - $70,000 a year

Benefits

Mileage reimbursement
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Technical Support Specialist

myCRE Inc is a Cloud Hosting and Managed Service IT solution and consultancy company, looking to add a Help Desk Technical Support Specialist to join our talented team. The Help Desk Technical Support Specialist will demonstrate technical competency in helping build out, maintain, and troubleshoot networks for our clients. The position reports to the Owners and IT Service Manager. myCRE offers a generous benefit package including health, vision and dental insurance options and 401k with matching. Occasional onsite work may be required that may include travel.

This listing is for an East Coast technician who will be working with the Managed Services team based in San Diego, CA, to provide managed service support to East coast clients. We would also consider a candidate located in Central or Mountain time zones willing to work the hours stated. The hours for the role will be 8am ET to 5pm ET or 5am to 2pm PT with a meal break.

We are not looking to add candidates outside the continental USA at this time.

Job Description

Client Facing Roles and Responsibilities:

Responsible for answering calls and providing timely support for clients by phone, email, or remote.
Provide quick responsive remote support to our managed service clients support using remote control software.
Responsible for field support, either scheduled or on demand. Employee vehicle is expected to be in good working order and insured. Mileage reimbursement will be provided.
Responsible for scheduled maintenance and monitoring checks as assigned. Employee may be assigned routine maintenance checks in addition to user support issues. This may include but is not limited to backup checks, windows updates, anti-virus updates, mailbox, and resources checks, among other routine tasks. These tasks will be assigned and should be completed any time during the day assigned between other client issues.
Take responsibility and ownership to ensure complete satisfaction of our clients.
Ability to troubleshoot and resolve issues with third party applications, network connectivity.

Internal Roles and Responsibilities:

Participate in on-call rotation responsibilities. Occasional weekend or evening work may be required for projects.
Input and maintain client network and application documentation utilizing myCRE’s documentation system.
Ability to communicate effectively & work well in a team environment.
Daily tracking of billable work via the ticketing system.

Qualifications and Education Requirements:

Minimum High School Diploma or GED required, a higher level degree preferred.
Minimum 2 years’ experience in technical support. Experience with a managed service provider preferred
Ability to lift 50lbs with assistance and carry 25-30lbs on occasion

Preferred Skills - An assessment of skills will be performed during the hiring process.

2 or more years supporting Windows Desktop Environment
Experience with Windows Server Administration
Working knowledge of Active Directory
Client VPN installation and support
Desktop AV and anti-malware administration and resolution
Experience with Microsoft Office and Microsoft O365 Support
Experience with On-Premises Exchange helpful
Experience with Backup & Recovery Procedures
Experience with VMware, ProxMox or Hyper-V preferred
Basic understanding of network troubleshooting techniques
Familiarity with SSL Certificates, DNS troubleshooting
Familiarity with Apple products helpful but not required
Mobile Device Support helpful
Previous experience with Service Desk ticketing systems a plus but not required

References will be requested.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year. Salary will be commensurate with experience.

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Refine Your Search

service desk manager jobs in san diego, ca

Help Desk Technical Support Specialist - East Coast Hours (5am to 2pm Pacific)

IT Service Desk Analyst

Help Desk Technician (Tier 1)

Inventory Control Manager

Service Delivery Manager

IT Manager

Client Development Manager

Regional IT Support Specialist

IT Manager

Strategic Account Manager (SAM) / Lead-Inside Sales

EHR Trainer

Level 2 IT Help Desk Technician

Network Administrator

IT Systems Administrator

Loan Originator Success Manager

Systems Analyst

Sr. IT Service Desk Technician

Manager of IT Operations

Web Strategist

Sales Specialist, Physician Portal

I want to receive the latest job alert for service desk manager in san diego, ca

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