Top 1153 Client representative Jobs in San Diego Ca

Insurance Senior Client Service Representative - Property & Casualty
CMR Risk & Insurance Services, Inc. —San Diego, CA
- $71,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Wealth Management Trainee (CA)
Bankers Life —San Diego, CA
- $70,000 - $100,000 a year
- Full-time
- Customer service
- No experience needed
- Entry level
Quick Apply
San Diego - Contract Coordinator
Coast Care —San Diego, CA
- $25 an hour
- Full-time
- Spanish
- Google Workspace
- HIPAA
Customer Support Representative
Confidential —Chula Vista, CA
- $1,200 - $1,600 a week
- Full-time
- High school diploma or GED
- Business development
- In-person
Quick Apply
10d
Hiring for Full-Time and Part-Time Customer Service Representative Positions
Coast Air Center, LLC —San Diego, CA
- $18 - $22 an hour
- 8 hour shift
- Background check
- Hospitality
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Spektra Insurance Solutions —San Diego, CA
- $20 - $28 an hour
- Urgently hiring
- Customer service
- Office
- High school diploma or GED
Quick Apply
Rehab Support Coordinator
UC San Diego Health —San Diego, CA
- $27.49 - $34.17 an hour
- 8 hour shift
- Hybrid work
- Pass drug screening
- 3 years
- Criminal background check
Client Services & Sales Representative
Vanguard Legal Group, PC —San Diego, CA
- $90,000 - $160,000 a year
- Full-time
- No background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Remote Call Center Agent
Goodday Financial —Cardiff-by-the-Sea, CA
- $40 - $50 an hour
- Full-time
- Computer literacy
- Organizational skills
- Computer skills
- Paid training
- Opportunities for advancement
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11d
Human Resources Coordinator
UC San Diego —San Diego, CA
- $29.42 - $42.16 an hour
- Monday to Friday
- Hybrid work
- Background check
- 18 years or older
- Microsoft Outlook
10d
Patient Access Representative III
UC San Diego Health —San Diego, CA
- $27.49 - $34.17 an hour
- On call
- Microsoft Word
- Spanish
- Writing skills
People & Culture Coordinator
RDQ, Inc —San Diego, CA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Profit sharing
- Disability insurance
Customer Support Specialist
Veridiam —El Cajon, CA
- $30 - $37 an hour
- Mid-level
- Office
- Administrative experience
- AD&D insurance
- Paid holidays
Quick Apply
Provider Relations Representative
Optum —San Diego, CA
- $60,200 - $107,400 a year
- Full-time
- Word processing
- Computer literacy
- Pass drug screening
Quick Apply
Production Specialist
Live Nation —San Diego, CA
- $68,000 - $85,000 a year
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Health savings account
- Paid holidays
Guest Services Representative
Cooley LLP —San Diego, CA
- $56,160 - $68,640 a year
- Overtime
- Inventory management
- English
- Office
- Commuter assistance
- Health savings account
Client Services Specialist - Marketing
CBRE —San Diego, CA
- $31.25 - $34.62 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
QA Associate I, Manufacturing
Catalent —San Diego, CA
- $60,000 - $70,000 a year
- Email
- Bachelor of Science
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
2d
Participant Experience Specialist
St. Paul's Senior Services —San Diego, CA
- $23.00 - $32.64 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Bachelor's degree
- 403(b) matching
- Health insurance
Quick Apply
Intake Specialist
Shegerian & Associates —San Diego, CA
- $54,000 - $58,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Research
- 1 year
- Profit sharing
- Health insurance
Quick Apply
14d

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Insurance Senior Client Service Representative - Property & Casualty

CMR Risk & Insurance Services, Inc. -
San Diego, CA

Quick Apply

Job Details

Full-time
$71,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Parental leave
Vision insurance
Flexible schedule

Qualifications

Customer communication
Microsoft Excel
Experience at insurance agencies
Computer literacy
Employee relationship building
Property & Casualty License
High school diploma or GED
Customer relationship management
Account management

Full Job Description

The role at a glance:

As a member of the P&C team, the Senior Client Service Representative is focused on delivering comprehensive support and solutions for assigned clients. This role supports the Account Managers by addressing client inquiries and resolving insurance issues of various complexity. As a Sr. CSR, you will develop expertise in insurance policies, coverage, and risk management, enabling you to protect and advocate for clients effectively. Additionally, this role offers opportunities to mentor junior staff, build strong client relationships, and aid with policy management and retention for complex accounts to ensure smooth team operations.

What you can expect to do:

Handle medium to complex policy changes, including processing premium-bearing endorsements, delivery, and follow-ups.
Issue and manage COIs for assigned clients and review junior staff COIs for accuracy.
Run and review accounts receivable reports for assigned clients.
Manage client billing inquiries, including direct and agency billing, and handle check requests and complex journal entries.
Correct AMS360 billing errors and ensure accurate and timely updates in AMS360.
Coordinate policy reviews, renewals, and processing, including auto-renewal policies and updates in systems.
Prepare and submit bind requests to carriers, manage binder extensions, and track submissions.
Conduct marketing activities from start to finish for small accounts, including requesting updated exposures, preparing marketing summary sheets, and running exposure check-ins.
Create proposals, handle online rating, and calculate rates for various coverages, including Workers’ Compensation.
Leverage insurance knowledge and communication skills to answer client inquiries regarding their insurance policies and resolve issues by coordinating with carriers.
Guide and mentor junior staff and new hires on team, helping them acclimate to their roles.
Assist other team members in balancing workloads when needed and providing backup for other team members during their absence.

What Success Looks Like:

By 90 days, you are comfortable with our platforms, taking initiative, and asking questions.
You consistently meet KPIs, such as issuing 90% of COIs for review within 6-24 working hours, completing 90% of pre-marketing tasks by their due date, and ensuring 100% of binders are extended before expiration.
By 12 months, you’ll manage monoline renewals and billing processes independently, run and take proactive actions on reports, and maintain 100% accuracy in AMS360.
You communicate proactively about any challenges in meeting deadlines, fostering accountability and transparency.
Provide effective support and backup to other team members when needed, ensuring minimal disruption to team operations.
Able to think deeper about the work you are doing and provide recommendations on the next steps and mentor junior staff as you grow in your role.
Please reference the “What Does Success Look Like – Sr. CSR” document for a full list.

What sets you apart:

Bachelor’s degree with 3-5 years of experience in a Commercial Lines service role or a high school diploma/GED with 5+ years in a Commercial Lines service role.
Current Property and Casualty License. AINS designation a plus.
Familiarity with Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams).
Familiarity with AMS360 or similar Agency Management System.
Experience with Asana and Worldox is a plus.

Skills:

Excellent verbal and written communication skills with a customer-focused approach.
Strong accuracy in handling documents, data entry, and following procedures.
Ability to prioritize tasks effectively and manage multiple responsibilities simultaneously
Ability to solve problems and think independently.
Flexible in adjusting to changes within the industry and workplace processes.
Consistent punctuality and dependability in completing assigned duties.
Positive and approachable personality that fosters good working relationships with peers, clients, and carriers.
Commercial insurance knowledge and experience managing client relationships.

Work Environment:

This position operates in a typical office environment, which includes cubicles and open workspaces. The noise level is generally low to moderate. Employees are expected to work on computers and communicate in person or via phone and email.

Physical Demands

While performing the duties of this job, the employee may be regularly required to sit, stand, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by the job include close vision (working on a computer) and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Pay: $71,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Work from home

Experience:

Commercial Lines Insurance: 3 years (Required)

License/Certification:

Property & Casualty License (Required)

Work Location: Hybrid remote in San Diego, CA 92101

Quick Apply

Refine Your Search

client representative jobs in san diego ca

Insurance Senior Client Service Representative - Property & Casualty

Wealth Management Trainee (CA)

San Diego - Contract Coordinator

Customer Support Representative

Hiring for Full-Time and Part-Time Customer Service Representative Positions

Customer Service Representative

Rehab Support Coordinator

Client Services & Sales Representative

Remote Call Center Agent

Human Resources Coordinator

Patient Access Representative III

People & Culture Coordinator

Customer Support Specialist

Provider Relations Representative

Production Specialist

Guest Services Representative

Client Services Specialist - Marketing

QA Associate I, Manufacturing

Participant Experience Specialist

Intake Specialist

I want to receive the latest job alert for client representative in san diego ca

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