Top 1 Contact center engineer Jobs in San Diego Ca

Systems Engineer
Aunautic Technologies —National City, CA
- $80,000 - $120,000 a year
- Full-time
- System design
- Mid-level
- Windows

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Systems Engineer

Aunautic Technologies
National City, CA

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Job Details

Full-time
$80,000 - $120,000 a year

Qualifications

Customer communication
Military telecommunications systems
IP networking
IAT
IAT Level II

Full Job Description

Aunautic Technologies is hiring a TACNET ISEA Network Engineer to support U.S. Navy systems through lifecycle support and maintenance. This role requires expertise repair support with a focus on United States Navy related systems. Related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications. A DoD Secret clearance is required.

About Aunautic Technologies

Aunautic Technologies is an established leader in IT solutions and systems integration, delivering impactful results for the U.S. Navy and Department of Defense since 2014. We specialize in cutting-edge technologies in C4ISR, specializing on shore and afloat Navy locations, supporting mission-critical programs that shape the future of defense and innovation. We believe in fostering an environment where talent thrives and contributions truly matter. As part of our team, you’ll work alongside skilled professionals on projects that challenge, inspire, and make a difference in National Defense.

Description

This position requires 25%+ travel (domestic and international) in support of U.S. Navy systems. Occasional after-hours support will be required and will be scheduled in advance.

About Aunautic Technologies

Aunautic Technologies is a HUBZone, woman-owned small business specializing in U.S. Navy afloat networks (CANES, ISNS, ADNS, ACS, and related C4ISR systems). Founded by former sailors and longtime DoD contractors, we pride ourselves on combining deep technical expertise with responsive, mission-focused support. Our engineers deliver critical IT services that keep the Fleet connected, resilient, and mission ready.

Key Responsibilities

Provide break/fix IT support in fast-paced operational environments, including shipboard LAN/WAN systems.
Troubleshoot and analyze issues across enterprise-class LAN environments, recommending and implementing permanent solutions where appropriate.
Conduct root cause analysis and document corrective actions.
Work directly with U.S. Navy customers on proper approaches to maintaining afloat networks and components supporting data, voice, and communications.
Collaborate with external partners (consultants, vendors, and agencies) to resolve intra-system issues and contribute to system integration and design efforts.
Provide hands-on and remote support for servers, network infrastructure, desktops, and peripherals.
Participate in engineering reviews, technical meetings, and IPTs, including delivering briefs and progress reports.

Minimum Qualifications

Bachelor’s degree with 2+ years of related experience, OR 4 additional years of direct experience in lieu of degree.
4+ years of experience in a military network environment supporting afloat or similar enterprise systems.
U.S. Citizen with Active Secret clearance (must be able to obtain TS/SCI).
Hands-on administration experience with Cisco routers/switches OR Windows Server.
Working knowledge of networking concepts and protocols.
Current DoD IAT Level II certification (e.g., Security+).
Ability to obtain one additional certification (CCNA, MCSA, MCSE, Linux+, VCP, etc.) within 6 months of hire.

Desired Skills

Experience in an IT Helpdesk/Call Center environment supporting enterprise Windows systems.
Familiarity with ticketing systems (HEAT, TrackIT, Remedy, HELIX, etc.).
Hands-on experience with Microsoft Office/Windows OS in an enterprise setting.
Knowledge of databases and reporting tools; ability to query and tailor reports.
Strong customer service orientation and communication skills.
Familiarity with one or more Navy networks/systems: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI Networks, SUB-LAN, VIXS, WRBS, CND, SCIP-IWF.

Salary Range: $80,000 - $120,000

Salary

$80,000 - $120,000 per year

Apply Now

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About Aunautic Technologies

Description

About Aunautic Technologies

Key Responsibilities

Minimum Qualifications

Desired Skills

Salary Range: $80,000 - $120,000

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