Top 3 Nex Jobs in San Diego Ca

CUSTOMER SERVICE CLERK - FLEET STORE - NAVAL BASE SAN DIEGO - PART-TIME (20 - 34.5 HRS)
Navy Exchange Service Command —San Diego, CA
- $17.75 an hour
- Part-time
- Merchandising
- Entry level
- Commercial
- Dental insurance
- 401(k)
EXCHANGE MANAGER ($10-20M)
Navy Exchange Service Command —San Diego, CA
- $63,559 - $82,049 a year
- Weekends as needed
- Merchandising
- Research
- Bachelor's degree
- Disability insurance
- Dental insurance
5d
MANAGER - MINIMART (>$10M), POINT LOMA NAVY EXCHANGE (EXEMPT)
Navy Exchange Service Command —San Diego, CA
- $52,000 - $58,000 a year
- Weekends as needed
- Merchandising
- Research
- Administrative experience
14d

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CUSTOMER SERVICE CLERK - FLEET STORE - NAVAL BASE SAN DIEGO - PART-TIME (20 - 34.5 HRS)

Navy Exchange Service Command -
San Diego, CA

Apply Now

Job Details

Part-time
$17.75 an hour

Benefits

Dental insurance
401(k)
Flexible spending account
Pension plan
Life insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

Job Number: 2600025H

Primary Location: United States-California-San Diego

Organization: San Diego Fleet Store

Pay Range: $17.75 (DEPENDS ON EXPERIENCE)

Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.

Job Summary:

Performs a variety of duties in connection with NEX internal and external customer services operations. Works as part of a sales team to provide service which anticipates and exceeds customer expectations.

Duties and Responsibilities:

Greets and provides specialized services to customers. Performs transactions quickly efficiently and professionally. Provides the following representative services
Provides layaway services. Explains layaway policies and requirements.
Provides refunds merchandise exchanges and price adjustments in accordance with NEX policy.
Takes and places customer special orders as required. Computes cost and take required deposit. Places orders promptly and follows up regularly with applicable Buyer Vendor. Advises customer of delivery and updates status of order as necessary.
Monitors status of rain checks issued to customers. Tracks orders and delivery. Advises customers of receipt of merchandise and arranges for pickup delivery. Adjusts selling price and computes necessary accounting documentation.
Assists customers in opening NEXCARD accounts. Provides applications and basic program information. Assists customers with questions regarding their accounts such as available balances credit limits etc. Accepts NEXCARD payments.
Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Is empowered and responsible for resolving customer problems and complaints consistently tactfully and intelligently ensuring customer satisfaction as the end result. Nonroutine issues are immediately referred to a higher-level associate having authority to resolve the matter.
Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codes uniform standards and assisting supporting sales team members to the maximum extent possible.
Communicates information to customers knowledgeably and legibly. Follows up on commitments and handles all details necessary to successfully complete the sales encounter. Thanks, customers, for their patronage.
Reviews stock assortments and communicate regularly with supervisor store manager etc. regarding additions deletions customer preferences needs and problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc.
As required performs cash register transactions. Performs all types of cash register transactions cash charge check layaway gift certificate etc. in an accurate and procedurally correct manner.
Shops the competition to become familiar with commercial sector retail store sales events policies best practices etc.
Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift-wrapping engraving delivery gift certificates etc.
Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft.
Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely.
Assists in training new associates in store programs and policies as assigned.
Performs other related duties as assigned

By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

PAID ANNUAL AND SICK LEAVE
MEDICAL/DENTAL INSURANCE
FLEXIBLE SPENDING ACCOUNT
PENSION PLAN
401k SAVINGS PLAN
LIFE INSURANCE
PET INSURANCE
TAX FREE SHOPPING PRIVILEGES
FREE BUS PASSES / FREE PARKING
DISCOUNTED TICKETS AT MWR
ACCESS TO NAVY LODGE HOTELS WORLDWIDE

This position may work across multiple locations based on business needs. The initial assignment will be in Customer Service.

GENERAL EXPERIENCE

1-year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE

Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.

Schedule: Part-time (20 - 34.5 hours)

Unposting Date: Jul 31, 2026, 10:59:00 PM

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nex jobs in san diego ca

CUSTOMER SERVICE CLERK - FLEET STORE - NAVAL BASE SAN DIEGO - PART-TIME (20 - 34.5 HRS)

EXCHANGE MANAGER ($10-20M)

MANAGER - MINIMART (>$10M), POINT LOMA NAVY EXCHANGE (EXEMPT)

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