Top 10 Patient access representative ii Jobs in San Diego Ca

Patient Service Representative II, Call Center
Family Health Centers of San Diego —San Diego, CA
- $25.91 - $30.18 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
Patient Care Service Representative II
Modena Allergy + Asthma —San Diego, CA
- $27 - $32 an hour
- Full-time
- CPR Certification
- Vital signs
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Clinical Medical Assistant (CMA) I/Patient Access Representative II - Medical Practice Foundation - Otolaryngology
Rady Children's Health —San Diego, CA
- $23.10 - $31.77 an hour
- Spanish
- Anatomy knowledge
- Customer service
Clinical Medical Assistant (CMA) I/Patient Access Representative II - Medical Practice Foundation - Dermatology
Rady Children's Health —San Diego, CA
- $23.10 - $31.77 an hour
- Spanish
- Anatomy knowledge
- Customer service
Patient Services Advocate II
AltaMed Health Services Corporation —Del Mar, CA
- $25.00 - $29.38 an hour
- Full-time
- Background check
- Spanish
- BLS Certification
- 403(b) matching
- Paid holidays
3d
Clinical Medical Assistant (CMA) I/Patient Access Representative II - Rheumatology, Medical Practice Foundation
Rady Children's Health —San Diego, CA
- $23.10 - $31.77 an hour
- Spanish
- Anatomy knowledge
- Customer service
11d
Healthcare Authorization Specialist II - MPF Central Authorizations
Rady Children's Health —San Diego, CA
- $23.10 - $31.77 an hour
- Spanish
- Computer literacy
- Writing skills
20h
Customer Service Representative - Billing II (Bilingual - English/Spanish)
Quest Diagnostics —Chula Vista, CA
- From $17.20 an hour
- Overtime
- 18 years or older
- Spanish
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
3d

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Patient Service Representative II, Call Center
Family Health Centers of San Diego —San Diego, CA
Family Health Centers of San Diego is looking for a Patient Service Representative II, Call Center who will function in an independent fashion with minimal…
$25.91 - $30.18 an hour
Quick Apply
3d
Patient Service Representative - Radiology - Hillcrest
Scripps Health —San Diego, CA
This is a benefitted Part Time position (48 hours per pay period) with a varied schedule (including evenings and weekends), located at our Scripps Mercy…
$25.95 - $32.56 an hour
3d

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Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment…

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Patient Service Representative II, Call Center

Family Health Centers of San Diego -
San Diego, CA

Quick Apply

Job Details

Full-time
$25.91 - $30.18 an hour
3 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Employee discount
Life insurance
Retirement plan

Qualifications

Spanish
English
High school diploma or GED

Full Job Description

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Family Health Centers of San Diego is looking for a Patient Service Representative II, Call Center who will function in an independent fashion with minimal direction or supervision, responsible for answering and responding to inbound telephone calls received in the Call Center. Schedule patient appointments, pre-register patients, and handle various issues and/or complaints. Respond to wide array of questions, and direct calls to the appropriate area across FHCSD.

Responsibilities:

Answer inbound telephone calls in assisting patients needing information.
Manage each call in a pleasant, professional, and helpful manner.
Direct callers to the appropriate area in a timely fashion.
Provide information requested and ensure caller has all the information necessary.
Assist patients with scheduling appointments, rescheduling or canceling appointments, and completion of pre-registration items as necessary following patient appointment scheduling guidelines. Accurately document outcomes.
Input all related information on calls received into the computer system accurately and timely.
Appropriately manage unusual circumstances and issues that may arise, and consult with supervision in resolving more complex issues.
May assist in training staff on Call Center protocols, policies, and procedures,
May provide input on process improvement protocols to ensure Call Center functions at the highest level in providing outstanding customer service.
Perform other duties as assigned.

Requirements:

High school diploma or GED equivalent required.
Minimum 1 year of experience working in a Call Center environment.
Possess clear speaking voice and diction.
Knowledge of medical terminology and/or medical front office procedures required.
Bilingual in Spanish/English required.
Ability to communicate effectively with callers who speak English as a second language.

Rewards:

Job Type: Regular Full-Time
Competitive Salary with Excellent Benefits
Retirement Plan with Employer Match
Paid Time Off, Extended Sick Leave and Paid Holidays
Medical/Dental/Vision/FSA/Life Insurance
Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

We are excited to share that the salary range for this position is:

$25.91 - $30.18

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.

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Refine Your Search

patient access representative ii jobs in san diego ca

Patient Service Representative II, Call Center

Patient Care Service Representative II

Clinical Medical Assistant (CMA) I/Patient Access Representative II - Medical Practice Foundation - Otolaryngology

Clinical Medical Assistant (CMA) I/Patient Access Representative II - Medical Practice Foundation - Dermatology

Patient Services Advocate II

Clinical Medical Assistant (CMA) I/Patient Access Representative II - Rheumatology, Medical Practice Foundation

Healthcare Authorization Specialist II - MPF Central Authorizations

Customer Service Representative - Billing II (Bilingual - English/Spanish)

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