Job Summary
The Qualified Intellectual Disabilities Professional (QIDP) is a key leadership role within HGH’s Intermediate Care Facility (ICF) programs. QIDPs are responsible for ensuring each individual we support receives high-quality, person-centered services that align with Title 17 and Title 22 requirements, while promoting dignity, independence, and inclusion.
As a QIDP, you will work directly with the individuals we support, their families/guardians, interdisciplinary teams, and direct support professionals (DSPs) to design, implement, and monitor individualized service plans (ISPs). You will also serve as a trusted leader to our residential teams, guiding best practices, compliance, and continuous improvement in care delivery.
The QIDP/Administrator has 24-hour responsibility for the health, safety, programs, and services to consumers residing in assigned houses.
What You'll Be Doing: Tasks, Duties, and Responsibilities
Tasks, Duties, and Responsibilities
Consumer Services
- Ensures fulfillment of the Agency’s mission.
- Chairperson of the Interdisciplinary Team and the development of the Individual Service Plan (ISP).
- Participate in preadmission interviews and transitional planning.
- Identify consumer needs, strengths, and interests.
- Meet with consultants to provide information regarding skills and behaviors.
- Ensure follow-through with all ID Team decisions.
- Designs, implements, and monitors the delivery of programs.
- Evaluates progress on programs at least quarterly and revises as needed.
- Coordinates consistent services and acts as a liaison with schools, day programs, consultants, community agencies, families, and intra-agency services
- Ensures consumer rights and advocates accordingly.
- Ensures compliance with agency policies and procedures as related to duties.
- Ensures compliance with state and federal regulations as related to duties.
Staff Supervision and Training
- Supervises Residential Supervisors and Residential Service Technicians.
- Coaches employees to ensure fulfillment of the Agency’s mission.
- Provides initial and ongoing training for direct care staff.
- Provides direct supervision of staff and their duties within the homes assigned.
- Evaluates staff performance and provides ongoing feedback.
- Implements/follows through with disciplinary action as deemed appropriate.
- Ensures compliance with agency policies and procedures as related to duties.
- Ensures compliance with state and federal regulations related to duties.
Administrative Duties
- Completes inter-agency paperwork accurately and timely.
- Manages accounts for department budgets.
- Explains variances for budget infractions and develops plans of prevention.
- Maintains a flexible work schedule to ensure quality of services.
- Ensures adequate staffing and scheduling.
- Attends and participates in agency meetings as required.
- Facilitates Human Rights meetings as required.
- Ensures availability through cell phone.
- Leads Mock Survey teams as assigned.
- Ensures compliance with agency policies and procedures related to duties.
- Ensures compliance with state and federal regulations as related to duties.
Communication
- Communicates pertinent information to appropriate ID Team members, family members, case managers, consultants, agency staff, etc.
- Ensures thorough and timely documentation in consumer records.
- Conducts self in an open, honest, respectful, and professional manner in all forms of communication with all individuals with whom contact is necessary.
- Maintains confidentiality with consumer, staff, and agency issues as appropriate.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What You'll Bring to the Role: Knowledge, Skills, and Education
Knowledge, Skills, and Education
Education & Credentials
- B.A. in Social Work or field related to developmental disabilities OR valid CA registration/certification in Education, OT, PT, RN, Rehab Counseling, Speech Pathology, MD, or Osteopathy.
- Current CPR/First Aid certification is mandatory.
- Medication certified.
Experience
- 1 year of experience working with people with developmental disabilities.
- 2 years of supervisory experience.
- Experience managing multiple sites and a caseload upwards of 18 persons.
Knowledge & Skills
- Knowledge of HIPAA Guidelines and Patient Privacy (required).
- Proficient with computers.
- Able to read, write, and understand the English language.
- Able to establish and maintain effective relationships with consumers, co-workers, neighbors, volunteers, vendors, and the public.
- Possess a high degree of patience and the ability to tolerate frustrating situations.
- Able to multi-task and manage work time efficiently.
Physical & Functional Requirements
- Able to see, talk, hear, walk, bend, stoop, sit, stand, reach, and lift items weighing 30 pounds or less repeatedly during a shift.
- Able to perform housekeeping tasks such as laundry, bed-making, meal prep, cooking, and housecleaning.
- Able to drive an agency vehicle lawfully and safely in all traffic situations and weather conditions.
Physical Requirements/Work Environment
This job operates in a residential home environment. The employee is frequently required to stand, walk, and sit. The employee may frequently interact with fellow employees and/or clients. Additionally, the individual may be required to lift objects weighing up to 50 pounds. Specific abilities required by this job include utilizing wheelchairs, gait belts, Hoyer lifts, and using the buddy system to lift over 50 pounds.
Our Values:
Innovation – We encourage creativity and innovation because we believe that by striving for more efficient and effective ways of doing things, we can achieve exceptional results. Our drive for success is shared by all. Our organization focuses on solutions and refuses to maintain the status quo. We challenge our team to be ahead of industry trends as we strive to lead and not follow.
Collaboration – We believe that working together collaboratively is the foundation of a culture that values teamwork, communication, and cooperation. This belief is central to every part of our business, both internally and externally, and strengthens our community.
Accountability - We take responsibility for our actions and for delivering on our commitments. We believe that by being transparent and accountable, we build trust and maintain the respect of our stakeholders.
Respect – We treat everyone with respect and dignity. We value inclusivity and believe that by upholding a culture of respect, we can foster a positive and supportive work environment. We treat others as we would want to be treated.
Empathy – We value empathy and understanding in all our interactions. We seek to understand the perspectives and needs of our colleagues, clients, and stakeholders to meet them with kindness and compassion.
Electronic Visit Verification and Location Data Notice
In accordance with California and federal requirements related to Electronic Visit Verification (EVV), Home of Guiding Hands utilizes electronic timekeeping systems and/or mobile applications that may capture date, time, and location information at the point services are provided or when employees clock in and clock out. This information is collected solely for purposes related to legal compliance, payroll processing, billing verification, quality assurance, and operational oversight.
By accepting or continuing employment with Home of Guiding Hands, or by using a company-issued device, receiving a cell phone stipend, or installing and/or using any agency-required applications on a personal device, the employee acknowledges and consents to the collection and use of this information as described above. Employees should have no expectation of privacy in connection with location data captured during working hours or while performing job-related duties.
Equal Opportunity Employer Statement
Home of Guiding Hands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
About HGH
Home of Guiding Hands is a non-profit organization that was established in 1967 by a small group of dedicated and ambitious community members. The Mission of HGH is "to improve the lives of those we serve". We support children and adults in San Diego and Imperial Counties with intellectual and developmental disabilities, such as Down syndrome, epilepsy, autism, and cerebral palsy. We provide a full continuum of care including residential care in specialized group homes, independent living support, respite care, and adult foster home services. Additionally, we provide early childhood assessments and services, tailored day support, Life Planning workshops, county-wide transportation services, and on-site activities at our resource center.
To see all our available career opportunities please visit: https://www.guidinghands.org/careers/ (https://www.guidinghands.org/careers/)
Required
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Knowledge of HIPAA Guidelines and Patient Privacy (required).
Preferred
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Experience managing multiple sites and a caseload upwards of 18 persons.
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2 year(s): 2 years of supervisory experience.
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1 year(s): 1 year of experience working with people with developmental disabilities.
Preferred
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Bachelors or better in Social Work or related field
Preferred
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Drivers License
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CPR-First Aid
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
