Top 60 Guest service agent Jobs in San Dimas Ca

Front Desk Agent
Residence Inn Ontario —Ontario, CA
- $18 - $19 an hour
- Computer literacy
- Residential
- Hotel
Hotel Front Desk Clerk
Holiday Inn Diamond Bar —Diamond Bar, CA
- $17.50 - $18.50 an hour
- 8 hour shift
- Computer literacy
- Basic math
- Hotel
- Employee discount
Quick Apply
Front Desk Agent
Columbia Hospitality Inc —Duarte, CA
- $23 - $24 an hour
- Full-time
- Office
- Hotel
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
10h
Hotel Front Desk Agent
Fairfield Inn by Marriott —Rancho Cucamonga, CA
- $16.90 - $17.50 an hour
- Part-time
- Sales
- Hotel
- Cleaning
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Agent
Hilton Garden Inn Arcadia —Arcadia, CA
- $18.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hilton —Orange, CA
- $23 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
5d
Front Desk Agent
Rebel Hotel Company —Ontario, CA
- Full-time
- Hotel
- Assembly
- Entry level
Quick Apply
Guest Services Agent
WINDSOR CAPITAL GROUP —Arcadia, CA
- $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Typing
Quick Apply
7d
Front Desk Agent
Springhill Suites Arcadia —Arcadia, CA
- $17.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
2d
Guest Services Representative II "On-Site"
Living Spaces —La Mirada, CA
- $19.15 - $24.85 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Employee assistance program
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Anaheim, CA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
AC Hotel Pasadena —Pasadena, CA
- $21 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
Quick Apply
15h
Front Office Agent
Pacific Palms Resort —City of Industry, CA
- $18 an hour
- Full-time
- Basic math
- Organizational skills
- Ability to stand for extended periods
Quick Apply
7d
Hilton Pasadena - Front Desk Agent
Aimbridge Hospitality —Pasadena, CA
- $21 - $24 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
The Westin Anaheim Resort —Anaheim, CA
- $25.78 - $26.78 an hour
- Part-time
- Spanish
- Ability to walk for extended periods
- Word processing
Quick Apply
Guest Service Agents at Anaheim Resort Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $21.36 - $22.00 an hour
- Weekends as needed
- 18 years or older
- Organizational skills
- 1 year
Quick Apply
Guest Service Agent
Holiday Inn & Suites Anaheim —Anaheim, CA
- From $18.50 an hour
- Weekends as needed
- High school diploma or GED
- Ability to lift 25 pounds
- Entry level
- Wellness program
- Commuter assistance
Guest Service Agent at Homewood Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Hotel
- Organizational skills
Quick Apply
Front Desk Supervisor
Ontario Airport Hotel & Conference Center —Ontario, CA
- $20.00 - $26.50 an hour
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Free parking
- Health insurance
Quick Apply
4d
Front Desk Agent
MCR Hotels —Pasadena, CA
- $20 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply

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Front Desk Agent

Residence Inn Ontario -
Ontario, CA

Apply Now

Job Details

$18 - $19 an hour

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Residence Inn Ontario

2025 Convention Ctr Way

Ontario, CA 91764

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

guest service agent jobs in san dimas ca

Front Desk Agent

Hotel Front Desk Clerk

Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Guest Services Agent

Front Desk Agent

Guest Services Representative II "On-Site"

Guest Service Agent

Front Desk Agent

Front Office Agent

Hilton Pasadena - Front Desk Agent

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Guest Service Agents at Anaheim Resort Suites

Guest Service Agent

Guest Service Agent at Homewood Suites

Front Desk Supervisor

Front Desk Agent

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