Top 190 Digital contact solutions director Jobs in San Francisco, Ca

Sr. Director, Technology
Tatcha —San Francisco, CA
- $250,000 - $275,000 a year
- Oracle
- Salesforce
- System design
- Paid holidays
- Disability insurance
Director Product Delivery - Customer Experiences
Delta Dental —Oakland, CA
- $140,700 - $240,000 a year
- Full-time
- Background check
- 8 years
- Analysis skills
- Paid holidays
- Health insurance
Director Product Delivery - Customer Experiences
Delta Dental —San Francisco, CA
- $140,700 - $240,000 a year
- Full-time
- Background check
- 8 years
- Analysis skills
- Paid holidays
- Health insurance
Director, Employee Success - Digital Infrastructure Group
Crusoe —San Francisco, CA
- $195,000 - $270,000 a year
- Full-time
- Office
- Travel
- Senior level
- Commuter assistance
- Paid parental leave
Quick Apply
Events Specialist, Helen Diller Institute for Jewish Law and Israel Studies (5414C), Berkeley Law #8
University of California, Berkeley —Berkeley, CA
- $32.85 - $38.00 an hour
- Weekends as needed
- Background check
- Customer service
- Mid-level
- Travel reimbursement
Director of E-Commerce
PAX Labs —San Francisco, CA
- $145,000 - $190,000 a year
- Remote
- Merchandising
- APIs
- Senior level
- Paid parental leave
- Health insurance
Quick Apply
2d
Associate Director R&D AI Solutions & Analytics
Acadia Pharmaceuticals Inc. —South San Francisco, CA
- $156,000 - $195,600 a year
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid parental leave
- Employee stock purchase plan
Associate Creative Director, Packaging & Print
The Clorox Company —Oakland, CA
- $109,400 - $258,500 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Senior level
- Health insurance
- Adoption assistance
Director, Marketing- Digital Customer Experience
Gilead Sciences —Foster City, CA
- $226,185 - $292,710 a year
- Full-time
- Master's degree
- Bachelor's degree
- Doctor of Philosophy
- Health insurance
- Dental insurance
Product Management Director – Outbound Contact Center Solutions
Five9 —San Ramon, CA
- $135,000 - $398,200 a year
- Remote
- HIPAA
- Bachelor's degree
- Product management
Quick Apply
Director, IT Procurement Solutions
Gilead Sciences —Foster City, CA
- $210,375 - $272,250 a year
- Full-time
- Hybrid work
- Oracle
- 5 years
- System design
- Health insurance
- Dental insurance
Associate Director, Data Management, MDM Governance & AI Enablement
Gilead Sciences —Foster City, CA
- $195,670 - $253,220 a year
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
- Health insurance
- Dental insurance
Technology Product Director (1070), Student Information Systems
San Francisco Unified School District —San Francisco, CA
- $148,215 - $198,901 a year
- Full-time
- School experience
- Computer Science
- High school
- Continuing education credits
- Disability insurance
Quick Apply
8d
Administrative Coordinator
Amgen —South San Francisco, CA
- $79,714.70 - $107,849.30 a year
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Director of Student Financial Services
GOLDEN GATE UNIVERSITY —San Francisco, CA
- $95,000 - $110,000 a year
- Weekends as needed
- Remote
- Background check
- 3 years
- Finance
Quick Apply
Senior Director, PLG User Experiences
DocuSign —San Francisco, CA
- $228,400 - $390,575 a year
- Hybrid work
- 11+ years
- Office
- Product management
- Paid parental leave
- Paid holidays
Technology Product Director (1070), BASICS
San Francisco Unified School District —San Francisco, CA
- $148,215 - $198,901 a year
- Full-time
- Computer Science
- Writing skills
- System design
- Continuing education credits
- Disability insurance
Quick Apply
8d
Senior Director, PX Governance
Genentech —San Francisco, CA
- $209,000 - $388,100 a year
- Online Application
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
Director, Media Relations and Communications
Chan Zuckerberg Initiative —Redwood City, CA
- $193,000 - $265,100 a year
- Hybrid work
- Office
- Senior level
- Leadership
- Paid time off
- 401(k) matching
Director, Large and Middle Market Segment Solutions
Visa U.S.A. Inc. —San Francisco, CA
- $192,300 - $307,600 a year
- Full-time
- Office
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply

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Sr. Director, Technology

Tatcha -
San Francisco, CA

Apply Now

Job Details

$250,000 - $275,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Family leave
Vision insurance
Life insurance
Retirement plan

Qualifications

Vendor relationship building
Scalable systems
Incident Escalation
Scalability
Escalation handling
Cross-functional communication

Full Job Description

Who We Are

Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means "skin-mind same root"—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

Job Summary

As Sr.Director, Technology at Tatcha you will:

Set technology direction across a complex, multi-brand environment from the Center
Influence how platforms, data, and AI enable growth, efficiency and revenue
Work with experienced technology leaders and external partners across Unilever brands
Operate as a trusted advisor to senior leadership team

You'll help determine what technology matters most, how to modernize responsibly, and how to scale platforms without slowing innovation.

Key Responsibilities

Technology Strategy & Leadership

Lead the development and execution of an enterprise-wide application strategy spanning ERP, Shopify, integration platforms (ESB, Celigo), and data analytics (Power BI).
Align technology roadmaps and investments with business priorities and growth objectives. Serve as a trusted advisor to senior leadership, clearly articulating how IT solutions—from back-office systems to customer-facing platforms—drive business value and competitive advantage.
Foster innovation by assessing and implementing emerging technologies, including AI, SEO/GEO, automation, and advanced analytics, to enhance enterprise systems and customer experience Platforms, Data & Integration.
Provide leadership across a modern technology landscape that includes NetSuite, Oracle Planning Cloud, Workday, Shopify, OMS, WMS, and cloud integration platforms.
Enable strong data and analytics capabilities using Snowflake, Tableau, and Power BI.
Ensure systems work together through thoughtful integration, governance, and architectural principles.
Lead application modernization efforts and guide the design of scalable integrations using iPaaS and IaaS solutions to simplify the technology landscape and accelerate delivery across brands.

Team Leadership & Development

Build strong partnerships with Finance, Procurement, Digital Commerce, Strategy, Supply chain, R&D, Marketing, supply and Digital Product.
Build, lead, and develop a high-performing team engineering team(s) setting clear goals and performance expectations.
Provide ongoing feedback, mentorship, and development opportunities to strengthen both functional expertise and leadership capabilities.
Elevate technology team performance through improved processes, accountability, and adoption of best practices.
Foster a culture of ownership, collaboration, and continuous improvement across the team and cross-functional partners.
Drive clarity in roles, decision rights, and ways of working to improve team effectiveness and cross-functional alignment.
Lead and develop senior technology leaders across multiple disciplines.
Manage strategic vendor and system integrator relationships, focusing on outcomes and long-term value.

Qualifications

15+ years of experience in technology leadership within complex, enterprise-scale environments
Demonstrated background in enterprise architecture or large-scale systems design, with the ability to apply strategic, executive-level thinking
Proven ability to manage and continuously improve escalation pathways from operational teams to executive leadership, ensuring transparency across external partners and internal stakeholders
Strong communication and leadership skills, with experience driving cross-functional initiatives and influencing senior stakeholders across Commercial, Finance, Sourcing, and Operations
Highly analytical, with advanced problem-solving capabilities and a track record of translating data into actionable business insights
Experience designing and scaling planning processes, systems, and operational frameworks in fast-paced, high-growth environments
Willingness to work on-site at the San Francisco headquarters a minimum of two days per week

Experience That Helps You Stand Out

Background in Prestige Beauty, Skincare, Luxury, or FMCG/CPG
Experience with large-scale platforms such as NetSuite, Workday (implementation experience), Shopify, Snowflake, or comparable technologies
Exposure to AI, automation, and data-driven transformation

The Details

The expected base salary range for this position is $250,000 to $275,000. The exact base pay is determined by various factors including experience, skills, education, geographic location, and budget.

This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results. Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid time off, and paid holidays. #LI-BH1

Tatcha is committed to inclusion and belonging to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at [email protected].

Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disability.

Protect yourself against fraud and identity theft. It is always recommended to apply to our open positions directly via our career page located at www.tactcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at [email protected].

Note: This job description is not exhaustive and may be amended to include other duties as assigned by the management team.

Apply Now

Refine Your Search

digital contact solutions director jobs in san francisco, ca

Sr. Director, Technology

Director Product Delivery - Customer Experiences

Director Product Delivery - Customer Experiences

Director, Employee Success - Digital Infrastructure Group

Events Specialist, Helen Diller Institute for Jewish Law and Israel Studies (5414C), Berkeley Law #8

Director of E-Commerce

Associate Director R&D AI Solutions & Analytics

Associate Creative Director, Packaging & Print

Director, Marketing- Digital Customer Experience

Product Management Director – Outbound Contact Center Solutions

Director, IT Procurement Solutions

Associate Director, Data Management, MDM Governance & AI Enablement

Technology Product Director (1070), Student Information Systems

Administrative Coordinator

Director of Student Financial Services

Senior Director, PLG User Experiences

Technology Product Director (1070), BASICS

Senior Director, PX Governance

Director, Media Relations and Communications

Director, Large and Middle Market Segment Solutions

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