Working Title
Director of Institutional Research
Administrator Level (for MPP positions only)
This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Vice Provost for Academic Resources.
SF State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing [email protected].
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Department
Institutional Research
Appointment Type
At-Will
Time Base
Full-Time (1.0)
Work Schedule
Monday - Friday 8:00 a.m. - 5:00 p.m.
Anticipated Hiring Range
$10,866.00 - $11,838.00 Per Month ($130,392.00 - $142,056.00 Annually)
Salary is commensurate with experience.
Position Summary
Under the general direction of the Vice Provost for Academic Resources, the Director provides overall leadership and administrative oversight of institutional research functions to support the University’s internal reporting, decision making, planning, and continuous improvement efforts. The Director provides analytical leadership and data-informed insights to inform and support student success and graduation initiatives, academic program reviews, and accreditation processes. Responsibilities include overseeing the administration of student surveys, directing the analysis and publication of results, and maintenance of survey response databases. The Director leads analytical studies aligned with the University’s academic priorities, evaluates, prioritizes, and directs research initiatives aligned with institutional priorities, and provides strategic analysis and guidance in support of ongoing academic planning processes. The Director
supervises Institutional Research staff and ensures the effective delivery of data, reporting, and analytical services. The Director provides strategic recommendations to senior leadership to inform institutional planning, policy development, and decision-making.
Position Information
The Director is responsible for leading, directing, and overseeing institutional research functions that support the
University’s commitment to evidence-based planning, decision-making, and continuous improvement. The Director
exercises independent judgment in determining research priorities, analytical methodologies, and reporting frameworks,
and oversees institutional reporting to external agencies, including the CSU Chancellor’s Office and accrediting bodies.
This role involves close collaboration with the Provost’s leadership team, the Deans’ Council, faculty, the Academic
Senate, support staff, the CSU Chancellor’s Office, and other key stakeholders to provide accurate, timely, and actionable data and analysis in support of assessment requirements and academically related analytical studies.
The Director also oversees the development and maintenance of the Institutional Research website, including online
reports and dashboards that present commonly used institutional data such as retention and graduation rates, degrees awarded, student enrollment and admissions trends, survey results, and other analytical studies.
Minimum Qualifications
- Bachelor’s degree from an accredited institution
- Minimum of five years of progressively responsible experience in analytics, qualitative and quantitative research methods, survey design, and data analysis
- Experience working at a college or university
- Knowledge of and experience coordinating institutional research functions
- Demonstrated leadership, management, organizational, and communication skills
- Ability to work collaboratively with units across campus
- Ability to interact effectively within a culturally and ethnically diverse community
Preferred Qualifications
- Earned master’s degree or doctorate from an accredited institution
- Experience in higher education demonstrating progressively increasing levels of responsibility, preferably at postsecondary institutions
- Ability to design and conduct research studies and lead institutional research projects using appropriate analytical methodologies
- Demonstrated vision and expertise in higher education metrics and analytics, including qualitative and quantitative research methods, survey design, and data analysis
- Excellent project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines
- Demonstrated ability to translate complex quantitative data into actionable information; design and produce periodic reports for campus leadership, accrediting bodies, and external agencies; and clearly present data in narrative, tabular, and graphical formats
- Experience coordinating and providing user support and training
- Experience ensuring integrity in analysis and reporting, including the ability to analyze complex datasets and troubleshoot data integrity issues
- Demonstrated ability to collaborate and communicate effectively with diverse constituencies; ability to represent the office on committees and provide consultative services as needed
- Proven ability to supervise and manage a diverse team
- Exemplary written, oral, and visual communication skills, including the ability to write data summaries and analyses, design effective data presentations, and communicate technical information clearly to both technical and non-technical audiences
Pre-Employment Requirements
This position requires the successful completion of a background check.
Eligibility to Work
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Benefits
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
CSUEU Position (For CSUEU Positions Only)
Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.
Additional Information
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
