Top 203 It support technician Jobs in San Francisco, Ca

Deployments Technician
Parachute Technology —San Ramon, CA
- $18 - $22 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
Quick Apply
3d
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —San Francisco, CA
- $28.70 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
7d
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
Technical Support Engineer 2, Premier - San Francisco
Datadog —San Francisco, CA
- $81,000 - $119,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Linux
- Employee stock purchase plan
Quick Apply
IT Support Technician
RKI Instruments, Inc. —Union City, CA
- $72,000 - $79,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Qureos Inc —San Francisco, CA
- $40 - $55 an hour
- Full-time
- Classroom
- Mid-level
- Windows
8d
Help Desk Support Technician
Town School for Boys —San Francisco, CA
- $32 - $40 an hour
- Part-time
- Organizational skills
- Middle school
- Communication skills
3d
IT Service Desk Analyst (1 of 4)
University of California San Francisco —San Francisco, CA
- Weekends as needed
- Mid-level
- Windows
- 3 years
IT Support Specialist
PlayStation Global —San Mateo, CA
- $93,800 - $140,800 a year
- Rotating shift
- Mid-level
- Windows
- AWS
- Wellness program
- Health insurance
IT Support Technician (Part-Time, Contractor)
Surrozen —South San Francisco, CA
- $42 - $59 an hour
- Part-time
- Azure
- Microsoft Outlook
- Mid-level
Quick Apply
Program Success Associate (West Coast Only)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Spanish
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
Desktop Support
Atomic Machines —Emeryville, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
13d
IT Specialist
Community Youth Center (CYC) —San Francisco, CA
- $30 - $34 an hour
- Weekends as needed
- Computer Science
- Computer literacy
- Mid-level
Technical Support Engineer
Dell International Services —San Mateo, CA
- From $90,000 a year
- Bachelor's degree
- Computer networking
- Communication skills
Quick Apply
Clinical Service Desk IT Analyst, Graveyard Shift
University of California San Francisco —San Francisco, CA
- Weekends as needed
- Mid-level
- Windows
- University
12d
IT Consultant (IT Help Desk Consultant)
Jones IT —San Francisco, CA
- $70,304 - $72,804 a year
- Full-time
- Mid-level
- Fair chance
- 1 year
- Commuter assistance
Quick Apply
Help Desk Technician I
Willdan —San Francisco, CA
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
Quick Apply
Technical Support Assistant
Golden Gate Regional Center —San Francisco, CA
- $53,481 - $64,177 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Tier 2 Help Desk Technician
Replit —Foster City, CA
- $113,000 - $148,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Commuter assistance
- Disability insurance
Systems Technician
Integris —San Francisco, CA
- Full-time
- Hybrid work
- 1 year
- Entry level
- Paid holidays
- Disability insurance
Quick Apply

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it support technician jobs near san francisco, ca

Deployments Technician

Parachute Technology -
San Ramon, CA

Quick Apply

Job Details

Full-time
$18 - $22 an hour
3 days ago

Qualifications

Professional ethics
Associate's degree
Editing
Team building

Full Job Description

Description:

**This is a short-term position with the potential for full-time employment**

COMPANY

Parachute Technology is a Managed IT Service Provider. We have a friendly and supportive work environment, with a hands-on leadership team. Our client base is comprised of a wide variety of businesses, professional service firms, and non-profit organizations with 20 - 200 employees located in the San Francisco Bay Area. Many clients have national and international remote offices. Our primary headquarters is in San Ramon, CA.

POSITION

This position is at our company Headquarters and reports directly to the IT Deployments Team Lead. This individual will be knowledgeable of computer deployment processes for both PC and Mac. This role will entail new computer setups, speaking with clients over the phone, updating tickets, maintaining documentation, and assisting across departments with client requests. A proactive, customer-focused mindset will be essential in this role.

Responsibilities include, but are not limited to:

Onboarding and Offboarding Workflows:

Creating new user accounts for client new hires.
Procuring and provisioning licenses.
Disabling access and accounts for departed users.
Following up with clients to turn computers back into inventory.

Computer Setup Workflows:

Work with deployments dispatcher to help schedule and prioritize tickets.
Coordinate with the service desk on tickets escalated to computer replacements tickets.
Coordinate with users to obtain credentials and verify details of replacements/refreshes.
Install agent, complete baseline setup and redispatch for overnight setup.
Troubleshoot issues with agents and remote access.
Remotely image and re-image computers as needed.
Perform in-house and onsite computer setups remotely.
Maintain and monitor client communication throughout the computer setup process.
Install applications, configuring settings and creating user profiles.

Inventory Management:

Update computer configuration information into ConnectWise inventory systems.
Work with the deployment dispatcher to select client stock for setups.
Add, maintain, and remove the inventory across ITG, Continuum, JAMF and ConnectWise.

Shipping and Receiving:

Redispatch computer setup tickets for shipping.
Ship computers on time to clients for new computers, repair, and refresh requests.
Email requesters a confirmation email informing them of shipping tracking numbers.
Follow up with the shipment verifying the computer was successfully delivered.
File claims with FedEx on lost packages.
Coordinate and schedule courier deliveries for emergency shipping.
Communicate shipping delays and issues with clients.
Open tickets with FedEx when packages are delayed or lost.

Computer Repairs:

Troubleshoot issues with returned computers.
Identify issues to be fixed under warranty.
Work with vendors to repair computers.

Requirements:

QUALIFICATIONS AND SKILL REQUIREMENTS

Oral Communication: speaks clearly and persuasively; listens and asks for clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication: writes clearly and concisely; edits emails and all systems/documents for spelling and grammar; varies style to meet needs and audience; presents numerical data effectively.

Problem Solving: identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group-solving situations.

Business Ethics: treats everyone with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values.

Team Builder: balances team and individual responsibilities; develops alternative solutions; resolves problems in early stages; works well in group problem solving situations.

Analytical Skills: Ability to use thinking and reasoning to solve a problem.

EDUCATION AND EXPERIENCE

Education

Associate's Degree Required, Field of Study: IT or related technical field
Bachelor's Degree Preferred, Field of Study: IT or related technical field

Experience: 1+ years of experience in IT support. 1+ years of experience in customer service.

Certifications & Licenses: IT industry certifications are preferred: Microsoft MD-100, MD-101, CompTIA A+, CompTIA Net+

Quick Apply

Refine Your Search

it support technician jobs in san francisco, ca

Deployments Technician

In-Home Sales & Tech Support (Part Time)

Tech II

Technical Support Engineer 2, Premier - San Francisco

IT Support Technician

IT Support Specialist

Help Desk Support Technician

IT Service Desk Analyst (1 of 4)

IT Support Specialist

IT Support Technician (Part-Time, Contractor)

Program Success Associate (West Coast Only)

Desktop Support

IT Specialist

Technical Support Engineer

Clinical Service Desk IT Analyst, Graveyard Shift

IT Consultant (IT Help Desk Consultant)

Help Desk Technician I

Technical Support Assistant

Tier 2 Help Desk Technician

Systems Technician

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