Top 16 Quality analyst Jobs in San Francisco, Ca

Business Process & Quality Analyst
University of California San Francisco —Brisbane, CA
- Call employer
- Research
- Mid-level
- 3 years
Clinical Quality Analyst
AHMC Healthcare —Daly City, CA
- From $36.06 an hour
- Full-time
- Microsoft Access
- Mid-level
- Bachelor's degree
Search Quality Analyst
Google —San Bruno, CA
- $110,400 - $153,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
7d
QA Analyst -- ILM San Francisco (Project Hire)
Industrial Light & Magic —San Francisco, CA
- $60,800 - $81,500 a year
- Mid-level
- 3 years
- Communication skills
Quality Assurance Analyst
Air Apps —San Francisco, CA
- $20,000 - $25,000 a year
- Full-time
- Software troubleshooting
- Mid-level
- Quality control
- Disability insurance
- Health insurance
Complaint Analyst
Cala Health —San Mateo, CA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- SQL
- Neurology
12d
Nonprofit Program Quality Analyst
Homebridge Inc —San Francisco, CA
- $63,383 - $70,304 a year
- Hybrid work
- Microsoft Outlook
- HIPAA
- Mid-level
Quick Apply
Software Test Automation Analyst
3Qi Labs —San Francisco, CA
- Full-time
- Mid-level
- Office
- Java
Process Analyst (Release Engineer)
Delta Dental —Oakland, CA
- $81,265 - $176,073 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Computer Science
- Paid holidays
- Health insurance
QA Test Automation Analyst
Teamsoft Technologies —San Francisco, CA
- Writing skills
- Mid-level
- Quality control
QC Sr. Analyst
Grifols —Emeryville, CA
- $38.58 - $48.23 an hour
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
- Paid holidays
- Health insurance
Senior Analyst, Quality Control Analytical
GeneFab —Alameda, CA
- $45 - $55 an hour
- Extended hours
- 5 years
- Bachelor of Science
- Analysis skills
Quick Apply
Senior CSV Analyst
Katalyst Healthcares & Life Sciences —San Francisco, CA
- Contract
- Computer Science
- 8 years
- Mentoring
Quick Apply

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Quality Inspector
AllClear Aerospace & Defense —South San Francisco, CA
Candidates with technical trade experience, operator experience, or an Associate degree in a STEM-related field are encouraged to apply.
$30 - $37 an hour
Quick Apply
5d
Quality Specialist
MedDev Corporation —Sunnyvale, CA
Support design control activities, including risk-based modifications to design inputs and outputs, verification, and validation.
Quick Apply

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Quality Assurance Analyst - 2nd Shift
The Marzetti Company —Columbus, OH
Bachelor’s degree in food science, Microbiology, or related field preferred but not required: or 2 years’ experience. Ability to be dependable and timely.
9d
Lending Quality Assurance Analyst
KEMBA Financial Credit Union —Columbus, OH
Proficiency in lending platforms and data analysis tools. Oversees end-to-end audits for loan processing and underwriting, driving improvements in accuracy,…
$40 - $44 an hour
Quick Apply
12d

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quality analyst jobs near san francisco, ca

Business Process & Quality Analyst

University of California San Francisco -
Brisbane, CA

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Job Details

Qualifications

Confidential information handling
Requirements design
System architecture
System testing
Software documentation
Technical writing
System requirements definition
Analysis (software development lifecycle)
Test Planning (Quality assurance practices)

Full Job Description

Certain terms and conditions of employment for this position, including the rate of pay, benefits, etc., are currently subject to negotiation with the appropriate union.

Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business processes and analysis practices, and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions

Under the direction of Contact Center administration, the Business Process & Quality Analyst will routinely conduct quality audits and measure adherence to workflows and guidelines within the Contact Center. Investigates error tickets, analyzes error data, reports error trends, develops recommendations for improvement plans, coaching opportunities and works in conjunction with stakeholders to update training materials, standard work, quality tools, etc. Engages with the Platform team for QA development and automation, the deployment of Genesys and to explore future technology enhancements. Performs routine audits on inbound and outbound contacts, score contacts according to a standard approach, assess and aggregate data for opportunity, and participate in design sessions for the Contact Center as needed, centered on advancing and elevating patient access and customer service. The Business Process & Quality Analyst is responsible for the monitoring of employee performance through the review of assigned contacts and reports and tasked with identifying opportunities for improvement and developing quality improvement plans for the assigned service area(s). The position will work closely with other key members the Contact Center, Shared Services and Ambulatory Care Operations, to drive results on areas of focus for improvement, and to provide critical summary data to drive improvements to main areas of opportunity in alignment with the strategic plan for the UCSF Health Contact Center. The position will gather data and information, find and evaluate alternatives and make sound recommendations to all stakeholders.

Department Overview

The UCSF Contact Center is an integrated team that supports both patient and provider requests for access to care at UCSF Health. Administrative functions include 1) appointment scheduling, 2) referral intake, review and processing,3) coordinating any other administrative or clinical patient call-based requests to support effective care delivery.

REQUIRED QUALIFICATIONS

Bachelor's degree in a related area and/or equivalent experience/training.
3-5 years relevant progressive experience
In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
Thorough knowledge of business and process analysis functions.
Thorough Knowledge of related areas of IT.
Strong skills and knowledge of methodologies associated with the analysis of processes and problems, information flow, and architecture.
Demonstrated ability to work with others from diverse backgrounds.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem-solving skills.
Broad knowledge relating to software design.
Thorough knowledge of business processes and procedures.
Demonstrated testing and test planning skills.
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communication skills to work with both technical and non-technical personnel at various levels in the organization.
Proficient in ability to use discretion and maintain all confidentiality.
Demonstrates ability to use sound judgment in responding to issues and concerns.

PREFERRED QUALIFICATIONS

EPIC knowledge

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Apply Now

Refine Your Search

quality analyst jobs in san francisco, ca

Business Process & Quality Analyst

Clinical Quality Analyst

Search Quality Analyst

QA Analyst -- ILM San Francisco (Project Hire)

Quality Assurance Analyst

Complaint Analyst

Nonprofit Program Quality Analyst

Software Test Automation Analyst

Process Analyst (Release Engineer)

QA Test Automation Analyst

QC Sr. Analyst

Senior Analyst, Quality Control Analytical

Senior CSV Analyst

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