Top 78 Reservation agent Jobs in San Francisco, Ca

Guest Services Agent
Stanford Court Hotel —San Francisco, CA
- $37.50 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —San Francisco, CA
- $31.84 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Services Agent
Hyatt Regency San Francisco Downtown SOMA —San Francisco, CA
- $36.06 - $37.50 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Reservations Agent
Handlery Hotels, Inc. —San Francisco, CA
- From $31.84 an hour
- Full-time
- Background check
- Hospitality
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Full Time
Sage Hospitality —San Francisco, CA
- From $33.29 an hour
- Full-time
- No experience needed
- English
- Hotel
- 401(k) matching
- Referral program
Front Office Agent | Benefits Include: Paid Vacation, Free Room Nights, and MANY MORE!
Grand Hyatt San Francisco —San Francisco, CA
- $36.07 - $37.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Organizational skills
- Employee stock purchase plan
- Paid holidays
(PDT) Customer Service Agent (Part Time)
Boutique Air —San Francisco, CA
- Part-time
- Clean driving record
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Front Desk Agent
YHB Hospitality LLC —San Francisco, CA
- $27.92 an hour
- Full-time
- Customer service
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
(BOS) Customer Service Agent (Part Time)
Boutique Air —San Francisco, CA
- Part-time
- Clean driving record
- Management
- Computer literacy
- Paid training
- Health insurance
Reservation Agent
U-Haul —Oakland, CA
- $19.25 - $21.25 an hour
- Part-time
- High school diploma or GED
- Entry level
- Time management
- Paid holidays
- Health insurance
(PDX) Customer Service Agent
Boutique Air —San Francisco, CA
- $12 an hour
- Part-time
- Clean driving record
- Computer literacy
- Pass drug screening
- Paid training
Front Desk Agent
Hotel Del Sol —San Francisco, CA
- $27.46 - $28.09 an hour
- Nights as needed
- Bilingual
- Hospitality
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Front Desk Attendant - On-Call
Olympic Club —San Francisco, CA
- $30.01 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent - Part Time or Full Time HOTEL by Union Square
Warwick Hotel —San Francisco, CA
- $23 an hour
- Part-time
- Hybrid work
- Hotel
- Cleaning
- Typing
Quick Apply
Front Desk Agent
Hotel Zoe 425 N Point St San Francisco, CA 94133, USA —San Francisco, CA
- $31.21 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Hotel
- AD&D insurance
- Paid holidays
Quick Apply
7d
Front Desk Agent
Hotel Barnes —San Francisco, CA
- $25 - $28 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Hotel
- AD&D insurance
- Paid holidays
Quick Apply
1d
Hotel Front Office Associate (Full and Part Time)
Warwick Hotel —San Francisco, CA
- $23 an hour
- Full-time
- Hybrid work
- Hotel
- Cleaning
- Typing
Quick Apply
Hotel Front Desk Agent (1 year Hotel Front Desk Experience Required)
Hotel Triton —San Francisco, CA
- $29.38 an hour
- Part-time
- Customer service
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
11d
Hotel Front Desk Agent
La Quinta San Francisco —San Francisco, CA
- $21.50 - $25.50 an hour
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
6d
Front Office Agent (Part-Time)
EOS Hospitality SF Employee LLC —San Francisco, CA
- $25 - $28 an hour
- Part-time
- Background check
- Microsoft Outlook
- Hotel
- AD&D insurance
- Health insurance
Quick Apply
11d

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Guest Services Agent

Stanford Court Hotel -
San Francisco, CA

Apply Now

Job Details

Full-time
$37.50 an hour

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Located atop San Francisco’s famed Nob Hill at the corner of California and Powell streets, Stanford Court hotel is steps from the city’s best dining, shopping, entertainment and cultural attractions. The hotel features 393 well-appointed rooms and suites, offering comfortable accommodations for leisure and business travelers in a prime location. With a storied history dating back nearly 140 years, Stanford Court sits on the historic site of renowned “Big 4” railroad mogul, university founder, and U.S. senator Leland Stanford’s elaborate private mansion. Leland Stanford was at the forefront of innovation in his era, and today’s Stanford Court hotel pays homage to his legacy by representing the new frontier of innovation for the 21st century.

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

reservation agent jobs in san francisco, ca

Guest Services Agent

Guest Service Agent - Full Time

Guest Services Agent

Reservations Agent

Front Desk Agent - Full Time

Front Office Agent | Benefits Include: Paid Vacation, Free Room Nights, and MANY MORE!

(PDT) Customer Service Agent (Part Time)

Front Desk Agent

(BOS) Customer Service Agent (Part Time)

Reservation Agent

(PDX) Customer Service Agent

Front Desk Agent

Front Desk Attendant - On-Call

Front Desk Agent - Part Time or Full Time HOTEL by Union Square

Front Desk Agent

Front Desk Agent

Hotel Front Office Associate (Full and Part Time)

Hotel Front Desk Agent (1 year Hotel Front Desk Experience Required)

Hotel Front Desk Agent

Front Office Agent (Part-Time)

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