Top 271 Technical support Jobs in San Francisco, Ca

Full Time IT Support Technician – Help Desk Position - Burlingame
TRS Consulting IT Services, Inc. —Burlingame, CA
- From $30 an hour
- Weekends as needed
- Background check
- Google Workspace
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Technical Support Engineer 3, Premier - San Francisco
Datadog —San Francisco, CA
- $96,000 - $128,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Mentoring
- Senior level
- Employee stock purchase plan
Quick Apply
Technical Support Engineer 2, Premier - San Francisco
Datadog —San Francisco, CA
- $66,000 - $88,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Linux
- Employee stock purchase plan
Quick Apply
Support Engagement Lead
Braze —San Francisco, CA
- $85,000 - $125,000 a year
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Technical Support Specialist
Anrok —San Francisco, CA
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
13d
Technical Support Expert
Mistral AI —San Francisco, CA
- Full-time
- Hybrid work
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Parental leave
1d
Help Desk Support Technician
Town School for Boys —San Francisco, CA
- $32 - $40 an hour
- Part-time
- Customer service
- Organizational skills
- Middle school
6d
IT Support Specialist
Qureos Inc —San Francisco, CA
- $40 - $55 an hour
- Full-time
- Classroom
- Mid-level
- Windows
11d
Customer Support
Candid Health —San Francisco, CA
- $70,000 a year
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Health insurance
IT Service Desk Analyst (1 of 4)
University of California San Francisco —San Francisco, CA
- Weekends as needed
- Mid-level
- Windows
- 3 years
Technical Support Engineer
Blacksmith —San Francisco, CA
- $160,000 - $180,000 a year
- Full-time
- Mid-level
- Paid parental leave
- Health insurance
Technical Support Operations
Rockbot —Oakland, CA
- $70,000 - $100,000 a year
- Weekends as needed
- Remote
- Analysis skills
- Senior level
- Communication skills
Quick Apply
Technical Customer Support Specialist
Authorium —San Francisco, CA
- $78,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Software development
- 401(k)
- Paid time off
Quick Apply
1d
IT Consultant (IT Help Desk Consultant)
Jones IT —San Francisco, CA
- $70,304 - $72,804 a year
- Full-time
- Mid-level
- Fair chance
- 1 year
- Commuter assistance
Quick Apply
IT Support Lead
HP IQ —San Francisco, CA
- $150,000 - $236,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Windows
- Senior level
- Paid parental leave
- Paid holidays
Technical Support Associate - Mon - Fri 8am-5pm
Williams Lea —San Francisco, CA
- $32.30 - $34.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Commuter assistance
- Paid parental leave
IT Support Specialist
Sony Interactive Entertainment —San Mateo, CA
- $93,800 - $140,800 a year
- Rotating shift
- Mid-level
- Windows
- AWS
- Wellness program
- Health insurance
Technical Support Engineer
Rootly —San Francisco, CA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Technical Support Analyst
Episcopal Community Services (ECS) —San Francisco, CA
- $81,524 - $85,193 a year
- Weekends as needed
- Background check
- Clean driving record
- English
Quick Apply
10d
Technical Support Engineer
Dell International Services —San Mateo, CA
- From $90,000 a year
- Bachelor's degree
- Computer networking
- Communication skills
Quick Apply

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technical support jobs near san francisco, ca

Full Time IT Support Technician – Help Desk Position - Burlingame

TRS Consulting IT Services, Inc.
Burlingame, CA

Quick Apply

Job Details

Full-time
From $30 an hour

Benefits

Paid holidays
Health insurance
401(k)
Paid time off
401(k) matching

Qualifications

Microsoft Windows Server
Google Workspace
Telecommunications network device configuration
Customer communication
Operating systems
iOS support
iOS
In-person customer service
Android support
Equipment troubleshooting
Windows
Android
Microsoft Office
Network infrastructure
Router implementation
Computer hardware
Driving
Desktop (troubleshooting support)
Customer support ticket management
WAN
Networking equipment (troubleshooting support)
macOS
IT
Network security appliance implementation
Windows Server administration
Desktop administration
Document management systems
Ticketing system technical support
Help desk

Full Job Description

We are an IT Managed Services Provider looking for an experienced Support Technician to grow our IT support team in Burlingame, CA. We are looking for a person with excellent customer service skills and the ability to handle Windows OS, Mac OS, Chrome OS and iOS, Android OS, as well as other networking and application-level support. This role is primarily field-focused, with an emphasis on onsite client support, new hardware installations, and the setup and configuration of workstations, laptops, servers, and network equipment. Travel in the Bay Area and surrounding areas is required.

Your responsibilities will include:

· Deploy, configure, and install new workstations, laptops, servers, and network equipment (routers, switches, firewalls) at client sites

· Providing technical support to customers with complex technical issues

· Maintain extensive documentation, records and tickets in our ticketing and document management systems

· Setting up and configuring individual network end-users, troubleshooting end-user issues

· Traveling onsite to resolve desktop and server support needs, installing hardware

· Assist with both internal and customer related projects as needed

· Meet SLA requirements through responsive, professional, and timely support

· Meet training and certification goals in alignment with company development standards

Requirements:

· Minimum two years in a business IT environment

· Experience with Microsoft 365 Administration, Google Workspace

· Experience with Windows OS, macOS, Chrome OS, iOS Android OS, Microsoft Server OS a plus

· Excellent ability to multitask

· Professional troubleshooting experience

· Experience with Remote Support

· Prior MSP or multi-tenant system experience is a plus but not required

· Dedication to continuing knowledge and advancing technical skill

· Excellent customer service skills

· Ability to own a problem and see it through to resolution

· Excellent listening and communication skills

· Excellent oral/written communication skills (emphasis on technical communication) in a business environment

· Familiarity with help desk ticketing system

· Experience with desktop operating systems and application software products in a Windows environment

· Experience with LAN/WAN network technologies (i.e. installation of routers, switches, setting up firewalls)

· Familiarity with SLAs

· PowerShell or other windows-based scripting knowledge a big plus

This is a full-time position that requires occasional weekend availability. Pay starts at $30.00/hour, depending on experience. Other benefits include group health insurance, Holiday Pay and Paid Time Off (PTO) following the introductory periods.

All job offers are subject to a background check and drug screening since you will be dealing with sensitive client information at times. You should also have reliable transportation and proof of insurance since driving is a part of this position.

Two or more references are required, please include the following:

- Full Name

- Phone Number

- Email Address

- Reference Description: Write one sentence explaining how you know or have worked with this person, where, when, and for how long.

Please submit your resume and 2 or more references in response to this posting for consideration.

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Experience:

Windows: 2 years (Preferred)
Help desk: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in san francisco, ca

Full Time IT Support Technician – Help Desk Position - Burlingame

Technical Support Engineer 3, Premier - San Francisco

Technical Support Engineer 2, Premier - San Francisco

Support Engagement Lead

Technical Support Specialist

Technical Support Expert

Help Desk Support Technician

IT Support Specialist

Customer Support

IT Service Desk Analyst (1 of 4)

Technical Support Engineer

Technical Support Operations

Technical Customer Support Specialist

IT Consultant (IT Help Desk Consultant)

IT Support Lead

Technical Support Associate - Mon - Fri 8am-5pm

IT Support Specialist

Technical Support Engineer

Technical Support Analyst

Technical Support Engineer

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