Top 57 Vice president of information technology Jobs in San Francisco, Ca

Vice President, Engineering and AI Innovations
Five9 —San Ramon, CA
- $233,000 - $512,000 a year
- Remote
- Azure
- System design
- HIPAA
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VP of Engineering- San Francisco HQ
Orb —San Francisco, CA
- $320,000 - $395,000 a year
- Full-time
- Hybrid work
- System design
- Office
- AWS
- Paid parental leave
- Health insurance
VP of Software
Fellow —San Francisco, CA
- $240,000 - $280,000 a year
- System design
- 11+ years
- Office
- Paid parental leave
- Health insurance
VP of Software Engineering
CoLab Software —San Francisco, CA
- Full-time
- 5 years
- AWS
- Senior level
- Health insurance
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Vice President, Product [Remote-US]
Quanata —San Francisco, CA
- $550,000 - $650,000 a year
- Online Application
- Remote
- Computer Science
- Marketing
- 11+ years
- Paid parental leave
- Health insurance
Quick Apply
Vice President, Clearing
Visa Technology and Operations LLC —Foster City, CA
- $235,700 - $458,000 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
- Wellness program
- Health savings account
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VP, Data Platforms
Happen Bank, N.A. —San Francisco, CA
- $240,000 - $270,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
SVP, Platform (Engineering & Product)
Hyperproof —San Francisco, CA
- $222,000 - $291,000 a year
- Remote
- Azure
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Vice President Engineering- Data Centers
Eaton —San Francisco, CA
- $242,000 - $355,000 a year
- Remote
- Background check
- Engineering
- 11+ years
- Retirement plan
VP, West Coast Delivery - Data, AI & Enterprise Transformation
EPAM Systems, Inc. —San Francisco, CA
- $300,000 - $400,000 a year
- Fair chance
- Senior level
- Leadership
VP Software Engineering, Robotics & System
Multiply Labs —San Francisco, CA
- $250,000 - $320,000 a year
- Choose your own hours
- System design
- 11+ years
- Office
- Commuter assistance
- Paid parental leave
VP of Engineering
Cambium —San Francisco, CA
- $250,000 - $320,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Databases
- Health insurance
- Dental insurance
Quick Apply
4d
Vice President, Enterprise AI & Analytics
Autodesk —San Francisco, CA
- $270,000 - $396,000 a year
- Full-time
- Senior level
- Leadership
- Analytics
VP of Engineering
Neon Health —San Francisco, CA
- $211,000 - $295,000 a year
- Full-time
- Management
- AWS
- Mentoring
VP, Engineering
Workato —San Francisco, CA
- Product management
- Mentoring
- Recruiting
VP, Engineering - Integrated Robotics Systems
Simbe Robotics —San Francisco Bay Area, CA
- $250,000 - $350,000 a year
- Full-time
- Product management
- Senior level
- Leadership
Head/VP of Engineering
Valius Sciences —San Francisco, CA
- $250,000 - $350,000 a year
- Full-time
- Hybrid work
- Management
- System design
- Office
- Health insurance
- Dental insurance
Quick Apply
VP of Product
SewerAI Corporation —Walnut Creek, CA
- $260,000 - $275,000 a year
- Full-time
- Hybrid work
- Product management
- Senior level
- Leadership
- Health insurance
- Dental insurance
VP, Business Data Delivery
Happen Bank, N.A. —San Francisco, CA
- $240,000 - $270,000 a year
- Full-time
- Hybrid work
- Office
- AWS
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
VP of Engineering
Socket —San Francisco, CA
- Full-time
- Remote
- Management
- System design
- Mentoring
- Paid parental leave
- Health insurance

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Vice President, Engineering and AI Innovations

Five9 -
San Ramon, CA

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Job Details

$233,000 - $512,000 a year

Qualifications

AI models
Customer communication
Software engineering
Improving system uptime or availability
Generative models
System design
Managing IT teams
Java
Microservices
Event-driven architecture
Cloud engineering team management
Machine intelligence
Technology management
Developing large-scale AI models
Systems engineering
Cloud Native Design
Engineering product development
Model training
A/B testing
Distributed computing
Model evaluation
Design (software development lifecycle)
Generative AI
Senior leadership

Full Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

As VP of Engineering, AI Innovations, you will lead the our team of talented software developers that are responsible for Five9's AI Insights, Agent Assist and GenAI Studio products. These products are in widespread usage today. You will be responsible for directing the next phase of the evolution of these products, significantly expanding their feature sets, improving their capabilities with the latest and greatest in AI technologies, and expanding their reach to more customers with better scale and enterprise capability. You'll take end-to-end ownership, from development through operations.

Required Work Experience:

10+ years experience in engineering management.
Experience leading Engineering delivery for Customer Experience AI products, including Agent Assistance, AI Agents, and Conversational Analytics.

Required Skills

Technical Skills

AI / ML / GenAI Expertise

Deep understanding of modern AI architectures: LLMs, RAG systems, embeddings, vector databases, multimodal models.
Practical experience integrating LLMs into production systems, including prompt orchestration, function calling, structured outputs, and multi-agent workflows.
Familiarity with model evaluation, A/B testing, safety techniques, latency/throughput trade-offs, and observability for AI systems.
Understanding of fine-tuning, distillation, and model optimization (quantization, pruning, MoE, etc.).
Experience with applied ML for NLP, ASR/TTS, NLU, and agent-assist use cases preferred.

Software Engineering Foundations

Expert-level proficiency in Java and JVM-based ecosystems.
Strong command of modern distributed systems design: microservices, event-driven architectures, concurrency, and fault tolerance.
Experience in development and operations of software in public cloud (AWS, GCP, Azure). Nice-to-have: experience with Google Cloud Platform (GCP)
Experience building highly scalable, low-latency systems for enterprise SaaS.
Strong understanding of API design (REST, gRPC), SDKs, and integrations with enterprise systems.
Proficiency with CI/CD (GitHub Actions, Jenkins, Spinnaker, etc.) and Infrastructure as Code (Terraform).

Operational Excellence

Deep knowledge of SRE principles: SLIs/SLOs, incident management, error budgets.
Experience running 24×7 production systems at scale, ideally in multi-region global deployments.
Expertise in security, privacy, and compliance relevant to CCaaS environments (SOC2, GDPR, HIPAA, FedRAMP preferred).
Solid grasp of network fundamentals (TCP/IP, HTTP/2/3, WebRTC basics, load balancing).

People & Leadership Skills

Engineering Leadership

Proven ability to lead, mentor, and grow high-performing engineering teams across multiple disciplines (backend, ML, frontend, DevOps, SRE).
Track record of hiring top-tier engineering leaders and technologists.
Ability to create a culture of excellence—high velocity, high quality, and accountability.
Strong conflict-resolution skills; able to navigate ambiguity and align cross-functional teams.

Collaboration & Communication

Exceptional written and verbal communication skills; able to clearly articulate vision, architecture, and trade-offs to both technical and non-technical audiences.
Comfortable partnering with Product, Design, Sales Engineering, Customer Success, and Executive Leadership.
Ability to inspire teams with a compelling technical vision and roadmap.

Customer-Centric Mindset

Deep empathy for customers and agents using Five9's AI products.
Experience engaging customers directly to gather insights and validate direction.
Ability to translate customer problems into clear technical strategies and roadmaps.

Organizational & Strategic Skills

Vision and Strategy

Ability to define and execute the long-range engineering strategy.
Strong understanding of the AI competitive landscape; able to guide build-vs-buy decisions and partner evaluations.
Experience driving architectural modernization initiatives to scale AI products.

Execution & Delivery

Mastery of engineering execution frameworks—OKRs, agile methodologies, metrics-driven management.
Ability to balance innovation with reliability, velocity, and long-term maintainability.
Skilled in managing large, multi-quarter programs and cross-org dependencies.

Budgeting and Resource Planning

Proficiency with capacity planning, headcount allocation, staffing strategy, and forecasting infrastructure costs.
Experience negotiating vendor contracts, including AI model providers and cloud services.

Change Management

Ability to lead through rapid growth, shifts in technology, and organizational restructuring.
Experience merging teams, establishing new engineering sites, and building distributed engineering organizations.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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Refine Your Search

vice president of information technology jobs in san francisco, ca

Vice President, Engineering and AI Innovations

VP of Engineering- San Francisco HQ

VP of Software

VP of Software Engineering

Vice President, Product [Remote-US]

Vice President, Clearing

VP, Data Platforms

SVP, Platform (Engineering & Product)

Vice President Engineering- Data Centers

VP, West Coast Delivery - Data, AI & Enterprise Transformation

VP Software Engineering, Robotics & System

VP of Engineering

Vice President, Enterprise AI & Analytics

VP of Engineering

VP, Engineering

VP, Engineering - Integrated Robotics Systems

Head/VP of Engineering

VP of Product

VP, Business Data Delivery

VP of Engineering

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