Top 128 Customer care coordinator Jobs in San Francisco Bay Area Ca

Practice Coordinator II
University of California San Francisco —San Francisco, CA
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
Practice Coordinator
University of California San Francisco —San Francisco, CA
- $31.92 - $45.68 an hour
- Spanish
- Microsoft Outlook
- Customer service
Practice Coordinator III
University of California San Francisco —San Francisco, CA
- Microsoft Outlook
- Computer literacy
- Writing skills
Practice Coordinator 3
University of California San Francisco —San Francisco, CA
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Authorization Coordinator
University of California San Francisco —San Francisco, CA
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Surgery Coordinator/Scheduler
University of California San Francisco —San Francisco, CA
- Spanish
- Microsoft Excel
- Microsoft Outlook
Practice Coordinator II - Referral Coordinator
University of California San Francisco —San Francisco, CA
- Spanish
- Microsoft Outlook
- Computer literacy
- Dental insurance
Patient Care Coordinator - Treatment, Scheduling & Insurance
Tara Hills Dental —Pinole, CA
- $29 - $37 an hour
- Full-time
- Private practice
- Dental office
- 5 years
- Free parking
- Profit sharing
Quick Apply
Hospital Unit Service Coordinator III
University of California San Francisco —San Francisco, CA
- Full-time
- Customer service
- Computer literacy
- Writing skills
Practice Coordinator 2
University of California San Francisco —Brisbane, CA
- Call employer
- Spanish
- Microsoft Outlook
- Computer literacy
Practice Coordinator/Treatment Planning-Scheduling/Front Desk
University of California San Francisco —San Francisco, CA
- Microsoft Word
- Spanish
- Dental office
Practice Coordinator/Treatment Planning- Scheduling/Front desk
University of California San Francisco —San Francisco, CA
- Weekends as needed
- Microsoft Word
- Spanish
- Dental office
Hospital Union Service Coordinator III
University of California San Francisco —San Francisco, CA
- Customer service
- Basic math
- English
DENTAL OFFICE FRONT DESK COORDINATOR/SCHEDULER
SAN FRANCISCO DENTAL OFFICE —San Francisco, CA
- $35 an hour
- Full-time
- Bilingual
- Dental office
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
BED CONTROL COORDINATOR
AHMC Healthcare —Daly City, CA
- From $34.32 an hour
- Part-time
- Customer service
- Medical office experience
- HIPAA
Eligibility Coordinator
LA FAMILIA —Hayward, CA
- $30.77 - $35.90 an hour
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Inpatient Oncology Practice Coordinator
University of California San Francisco —San Francisco, CA
- Spanish
- Microsoft Excel
- Microsoft Outlook
Client Coordinator
Maxim Healthcare Services Direct —Emeryville, CA
- $28 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Member Care Coordinator
JumpstartMD —San Francisco, CA
- $27 - $30 an hour
- Part-time
- Inventory management
- Microsoft Office
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Front Desk Coordinator
Marin City Health and Wellness Center —San Francisco, CA
- $25 - $28 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- Employee discount
Quick Apply

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Practice Coordinator II

University of California San Francisco -
San Francisco, CA

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Job Details

Full-time

Qualifications

Office activity coordination
Microsoft Outlook
Medical software
Phone communication
Computer literacy
Operations coordination
Writing skills
Basic math
In-person customer service
Processing cash transactions
Filing
Administrative experience
Customer relationship management
Data entry
Typing
Managing patient records
Medical terminology
Editing
Office record organization

Full Job Description

JOB SUMMARY

As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission.

The Practice Coordinator is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. Provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.

The PC is responsible for the maintenance of all routine clerical operations and communications. Adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. Requires a self-reliant individual who synthesizes knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of daily activities.

This position makes a difference for patients in an outpatient care unit by providing excellent customer service , facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled.

QUALIFICATIONS

REQUIRED

High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable.
Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time.
Ability to analyze situations, prioritizes, and develops solutions and makes recommendations.
Ability to work with minimal supervision
Ability to use good judgment and work independently, at times under the pressure of deadlines
Ability to access situations prioritizes workload, develop solutions and make recommendations.
Excellent customer service and communication/interpersonal skills, both over the telephone and directly.
Able to sit at a computer terminal with telephone headphones for extended periods of time.
Basic math skills required.
Proven ability to deal with a wide variety of individuals;
Ability to deal sensitively and effectively with patients.
Excellent organizational and problem-solving skills.
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents.
Demonstrated administrative/office coordination skills.
Demonstrated knowledge of medical practice terminology.
Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable
- Referrals (Incoming referral entry) and handling all referral WQs
- Pend orders
- Pend smart sets
- Schedule surgeries
- Work applicable work queues
- Enter/edit outside test results
- Messaging (CRM) if applicable
- 2 nd calls in CRM if applicable
- Telephone encounters
- My open encounter
- Staff message
- New message
- Route Patient advice request to providers (My Chart)
- Patient Schedule (My Chart)
- Letters
- Pools
- Patient look up
- Check in process
- Check out process
- Comment field
- Quick note

Preferred Qualifications:

Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services.
Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three.
Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred.
Prior experience with EPIC.

Required Licenses/Certifications:

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Apply Now

Refine Your Search

customer care coordinator jobs in san francisco bay area ca

Practice Coordinator II

Practice Coordinator

Practice Coordinator III

Practice Coordinator 3

Authorization Coordinator

Surgery Coordinator/Scheduler

Practice Coordinator II - Referral Coordinator

Patient Care Coordinator - Treatment, Scheduling & Insurance

Hospital Unit Service Coordinator III

Practice Coordinator 2

Practice Coordinator/Treatment Planning-Scheduling/Front Desk

Practice Coordinator/Treatment Planning- Scheduling/Front desk

Hospital Union Service Coordinator III

DENTAL OFFICE FRONT DESK COORDINATOR/SCHEDULER

BED CONTROL COORDINATOR

Eligibility Coordinator

Inpatient Oncology Practice Coordinator

Client Coordinator

Member Care Coordinator

Front Desk Coordinator

I want to receive the latest job alert for customer care coordinator in san francisco bay area ca

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