Top 282 Help desk Jobs in San Francisco Ca

Technical Trainer and Adoption Specialist
Crusoe —San Francisco, CA
- $105,000 - $130,000 a year
- Full-time
- Google Workspace
- Master's degree
- Bachelor's degree
- Commuter assistance
- Paid parental leave
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Help Desk Support Technician
Town School for Boys —San Francisco, CA
- $32 - $40 an hour
- Part-time
- Customer service
- Organizational skills
- Middle school
IT Help Desk I
Heat and Control, Inc. —Hayward, CA
- Email
- Office
- Travel
- In-person
- Paid holidays
- Health insurance
IT Consultant (IT Help Desk Consultant)
Jones IT —San Francisco, CA
- $70,304 - $72,804 a year
- Full-time
- Mid-level
- Fair chance
- 1 year
- Commuter assistance
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IT Support
ElevenLabs —San Francisco, CA
- Full-time
- Hybrid work
- Mid-level
- Office
- In-person
- Travel reimbursement
Service Desk Technician L2
Milestone Technologies, Inc. —San Francisco, CA
- $38 - $41 an hour
- Monday to Friday
- Google Workspace
- Mid-level
- Continuous improvement
IT Help Desk Specialist
H MART —San Francisco, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
8h
Help Desk Specialist
Think Connected —San Francisco, CA
- Email
- Google Workspace
- Azure
- Mid-level
- Paid holidays
- Health insurance
Customer Support Specialist
Parafin —San Francisco, CA
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Financial services
- Entry level
- Commuter assistance
- Paid parental leave
2d
Customer Support Specialist
Rogo —San Francisco, CA
- $110,000 - $130,000 a year
- Full-time
- 1 year
- Communication skills
- Entry level
Helpdesk Technician
Bay Clubs LLC —San Francisco, CA
- $29 - $34 an hour
- Hybrid work
- Mid-level
- Microsoft Office
- In-person
10d
Help Desk Support Technician
CMIT Solutions of Southwest Silicon Valley —San Francisco Bay Area, CA
- Email
- Mid-level
- Windows
- Scripting
Data Center Operations Coordinator
Together AI —San Francisco, CA
- $150,000 - $200,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
- Health insurance
IT Helpdesk Technician
Boomerang Healthcare —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Support
Hotplate —San Francisco, CA
- $100,000 - $120,000 a year
- Full-time
- Research
- Communication skills
- Entry level
Quick Apply
4h
IT Desktop Field Services Technician
University of California San Francisco —San Francisco, CA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer Science
IT Support Technician
James Services Inc. —San Francisco, CA
- $45 - $50 an hour
- Part-time
- Google Workspace
- Mid-level
- Office
Quick Apply
2d
Data & AI Specialist
Windfall —San Francisco, CA
- $75,000 - $85,000 a year
- Full-time
- Bachelor's degree
- 1 year
- Communication skills
Technical Support Specialist
Anrok —San Francisco, CA
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Apprentice IT Consultants / Jr. Network Technicians / Lvl 1 IT Helpdesk
TechInSF Consulting —San Francisco, CA
- $25 - $45 an hour
- Temporary
- Hybrid work
- Google Workspace
- Computer networking
- IT
- 401(k)
- Paid time off
Quick Apply

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Technical Trainer and Adoption Specialist

Crusoe -
San Francisco, CA

Quick Apply

Job Details

Full-time
$105,000 - $130,000 a year

Benefits

Commuter assistance
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Dental insurance
RSU
Tuition reimbursement
Paid time off
Cell phone reimbursement
Parental leave
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Program design
Video tutorial instructional content development
Online learning curriculum development
Video content production
Instructor-led training (training delivery method)
Multimedia design
Educational content composition projects

Full Job Description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role:

Crusoe's IT team is responsible for the systems, tools, and capabilities that keep the company running and scaling. As a Technical Trainer and Adoption Specialist, you will support the team that designs, builds, and maintains the technical training content that helps every Crusoe employee — from day-one new hires, to executives, to experienced operators on the shop floor — get up to speed on our core technology faster and more effectively.

This role requires designing, planning, and presenting VILT and in-person training, as well as building materials and content for those trainings. You'll work closely with our Senior Technical Trainer, and a content builder, to develop and manage needed courses and material as part of a larger technical training effort. This role will travel as needed, up to 30%, especially to our Sunnyvale, and Bellevue locations.

You'll partner with IT, People Operations, and business unit leaders to understand what employees need to know, identify gaps, and build the content that closes them. If you're a skilled instructional designer who is also a natural teacher, comfortable building trainings from scratch and at a rapid pace, and excited to work at a company on the cutting edge of AI infrastructure — this role was made for you.

What You'll Be Working On:

Design, develop, and provide training programs for software, including Google Workspace, Slack, and other company-wide platforms.
Identify learning needs and propose trainings and coursework to meet those needs.
Deliver in-person and virtual training sessions, including onboarding cohorts and company-wide technology rollout trainings.
Be able to create eLearning modules, video content, job aids, and other instructional materials covering course material as needed.
Partner with the Sr. Technical Trainer, People Ops onboarding manager, and manufacturing instructors to redesign and continuously improve the technical onboarding experience — ensuring new hires across corporate and manufacturing teams get productive on core technology faster and more accurately.
Develop and maintain AI literacy training content in support of Crusoe's internal AI enablement initiatives, helping employees across the company get effective with tools like Claude and Workato.
Use video, audio, and visual editing tools to make instructional materials.
Conduct training needs analyses through stakeholder interviews, observation, and data review to identify gaps and prioritize learning programs.
Analyze learner feedback and engagement data to measure training effectiveness and continuously improve content quality.
Collaborate with IT, HR, and site managers to align training delivery with onboarding timelines, operational schedules, and technology rollouts.
Up to 30% travel for content delivery, stakeholder interviews, onboarding observations, etc.

What You'll Bring to the Team:

A Bachelor's degree in any field plus 4–6 years of experience in technical training, instructional design, or a closely related discipline — OR a Master's degree plus 2–4 years of relevant experience. We care more about what you've built and delivered than the specific field of your degree.
A portfolio of instructional design work is required. We want to see examples of eLearning, curriculum, video content, or training programs you've created from scratch — this is a hard requirement for consideration.
Demonstrated ability to design and build training curricula from the ground up, not just update or maintain existing materials.
Experience producing some video or multimedia training content as part of a broader learning program.
Ability to explain technical concepts clearly and accessibly to learners from a wide range of backgrounds — from corporate staff to manufacturing employees — without losing the people who already know the material.
Organized, self-directed, and able to manage multiple projects and priorities in a fast-moving environment without sacrificing quality.
Genuinely curious about technology and keeps up with the tools, platforms, and AI capabilities that are changing how people work.
Ability to work with and train learners of diverse backgrounds, including corporate, technical, and manufacturing or field workforce audiences.

Bonus Points

Familiarity with AI productivity tools such as Claude, Workato, or similar — or a demonstrated track record of learning new platforms quickly and an excitement for AI.
Experience partnering with HR or People Ops teams on new hire onboarding program design.
Experience supporting technology rollouts or change management initiatives from a training and adoption perspective.

Benefits:

Competitive compensation and equity packages
Restricted Stock Units
Paid time off, paid holidays & leave of absence programs
Comprehensive health, dental & vision insurance
Employer contributions to HSA account
Paid parental leave
Paid life insurance, short-term and long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits (parking & transit)
Cell phone stipend
401(k) Retirement plan with company match up to 4% of salary
Volunteer time off
Global travel insurance & emergency assistance
Daily meals allowance
Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $105,000 - $130,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Quick Apply

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help desk jobs in san francisco ca

Technical Trainer and Adoption Specialist

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