Top 34 Help desk technician Jobs in San Francisco Ca

Full Time IT Support Technician – Help Desk Position - Burlingame
TRS Consulting IT Services, Inc. —Burlingame, CA
- From $30 an hour
- Weekends as needed
- Background check
- Google Workspace
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Help Desk Support Technician
Town School for Boys —San Francisco, CA
- $32 - $40 an hour
- Part-time
- Customer service
- Organizational skills
- Middle school
8d
Help Desk Technician I
Willdan —San Francisco, CA
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
Quick Apply
Help Desk Technician
NEOVERA LLC —San Francisco, CA
- $110,000 - $120,000 a year
- Full-time
- Mid-level
- Windows
- 4 years
Quick Apply
IT Support Technician II (Onsite)
MEALS ON WHEELS OF SAN FRANCISCO —San Francisco, CA
- $33 - $35 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Dental insurance
Quick Apply
11d
IT Helpdesk Technician
Integrated Pain Management Medical Group, Inc. —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
Help Desk Technician
Authentic8 —Redwood City, CA
- $40 - $45 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
1d
Information Technology - Helpdesk Technician
Tenderloin Housing Clinic, Inc. —San Francisco, CA
- $33.78 an hour
- Microsoft Access
- Microsoft Outlook
- Current TB test
Quick Apply
IT Helpdesk Technician
Xona Space Systems —Burlingame, CA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- Organizational skills
Service Desk Technician L2
Milestone Technologies, Inc. —San Francisco, CA
- $38 - $41 an hour
- Monday to Friday
- Google Workspace
- Mid-level
- Continuous improvement
Technical Support Assistant
Golden Gate Regional Center —San Francisco, CA
- $53,481 - $64,177 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Support Technician
CMIT Solutions of Southwest Silicon Valley —San Francisco Bay Area, CA
- Email
- Mid-level
- Windows
- Scripting
Desktop Support
Atomic Machines —Emeryville, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
Helpdesk Specialist
Intepros Federal —San Francisco, CA
- $67,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
4d
IT Field Technician - Tier 2
Xterra Solutions, Inc. —San Francisco, CA
- $85,000 - $90,000 a year
- Weekends as needed
- Background check
- Computer science
- Microsoft Excel
- AD&D insurance
- Disability insurance
Quick Apply
Senior IT Support Technician
Form Energy, Inc —Berkeley, CA
- $40.60 - $50.80 an hour
- Full-time
- Hybrid work
- Google Workspace
- Windows
- Mentoring
- Paid parental leave
- Relocation assistance
Quick Apply
12d
IT Consultant
Network Right —San Francisco, CA
- $70,000 - $85,000 a year
- Full-time
- Google Workspace
- Customer service
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
Senior Lead Commercial HVAC Technician
COIT CLEANING & RESTORATION —Burlingame, CA
- $30 - $55 an hour
- Weekends as needed
- Clean driving record
- Basic math
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
Senior IT Consultant, Multi-Account Support
Network Right —San Francisco, CA
- $95,000 - $110,000 a year
- Full-time
- Background check
- Google Workspace
- HIPAA
- Commuter assistance
- Paid parental leave
Quick Apply
11d

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help desk technician jobs near san francisco ca

Full Time IT Support Technician – Help Desk Position - Burlingame

TRS Consulting IT Services, Inc.
Burlingame, CA

Quick Apply

Job Details

Full-time
From $30 an hour

Benefits

Paid holidays
Health insurance
401(k)
Paid time off
401(k) matching

Qualifications

Microsoft Windows Server
Google Workspace
Telecommunications network device configuration
Customer communication
Operating systems
iOS support
iOS
In-person customer service
Android support
Equipment troubleshooting
Windows
Android
Microsoft Office
Network infrastructure
Router implementation
Computer hardware
Driving
Desktop (troubleshooting support)
Customer support ticket management
WAN
Networking equipment (troubleshooting support)
macOS
IT
Network security appliance implementation
Windows Server administration
Desktop administration
Document management systems
Ticketing system technical support
Help desk

Full Job Description

We are an IT Managed Services Provider looking for an experienced Support Technician to grow our IT support team in Burlingame, CA. We are looking for a person with excellent customer service skills and the ability to handle Windows OS, Mac OS, Chrome OS and iOS, Android OS, as well as other networking and application-level support. This role is primarily field-focused, with an emphasis on onsite client support, new hardware installations, and the setup and configuration of workstations, laptops, servers, and network equipment. Travel in the Bay Area and surrounding areas is required.

Your responsibilities will include:

· Deploy, configure, and install new workstations, laptops, servers, and network equipment (routers, switches, firewalls) at client sites

· Providing technical support to customers with complex technical issues

· Maintain extensive documentation, records and tickets in our ticketing and document management systems

· Setting up and configuring individual network end-users, troubleshooting end-user issues

· Traveling onsite to resolve desktop and server support needs, installing hardware

· Assist with both internal and customer related projects as needed

· Meet SLA requirements through responsive, professional, and timely support

· Meet training and certification goals in alignment with company development standards

Requirements:

· Minimum two years in a business IT environment

· Experience with Microsoft 365 Administration, Google Workspace

· Experience with Windows OS, macOS, Chrome OS, iOS Android OS, Microsoft Server OS a plus

· Excellent ability to multitask

· Professional troubleshooting experience

· Experience with Remote Support

· Prior MSP or multi-tenant system experience is a plus but not required

· Dedication to continuing knowledge and advancing technical skill

· Excellent customer service skills

· Ability to own a problem and see it through to resolution

· Excellent listening and communication skills

· Excellent oral/written communication skills (emphasis on technical communication) in a business environment

· Familiarity with help desk ticketing system

· Experience with desktop operating systems and application software products in a Windows environment

· Experience with LAN/WAN network technologies (i.e. installation of routers, switches, setting up firewalls)

· Familiarity with SLAs

· PowerShell or other windows-based scripting knowledge a big plus

This is a full-time position that requires occasional weekend availability. Pay starts at $30.00/hour, depending on experience. Other benefits include group health insurance, Holiday Pay and Paid Time Off (PTO) following the introductory periods.

All job offers are subject to a background check and drug screening since you will be dealing with sensitive client information at times. You should also have reliable transportation and proof of insurance since driving is a part of this position.

Two or more references are required, please include the following:

- Full Name

- Phone Number

- Email Address

- Reference Description: Write one sentence explaining how you know or have worked with this person, where, when, and for how long.

Please submit your resume and 2 or more references in response to this posting for consideration.

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Experience:

Windows: 2 years (Preferred)
Help desk: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

help desk technician jobs in san francisco ca

Full Time IT Support Technician – Help Desk Position - Burlingame

Help Desk Support Technician

Help Desk Technician I

Help Desk Technician

IT Support Technician II (Onsite)

IT Helpdesk Technician

Help Desk Technician

Information Technology - Helpdesk Technician

IT Helpdesk Technician

Service Desk Technician L2

Technical Support Assistant

Help Desk Support Technician

Desktop Support

Helpdesk Specialist

IT Field Technician - Tier 2

Senior IT Support Technician

IT Consultant

Senior Lead Commercial HVAC Technician

Tech II

Senior IT Consultant, Multi-Account Support

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