Top 627 Merchant Jobs in San Francisco Ca

Customer Success Analyst
Uber —San Francisco, CA
- $107,000 - $132,000 a year
- Full-time
- Mid-level
- Office
- Finance
- 401(k)
Associate Digital Merchant
Williams-Sonoma, Inc. —San Francisco, CA
- $80,000 - $85,000 a year
- Full-time
- Microsoft Access
- Merchandising
- Mid-level
- Wellness program
- Commuter assistance
13d
DMM, Gourmet
World Market —Alameda, CA
- $190,000 - $220,000 a year
- Online Application
- Hybrid work
- Sales
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Operations Associate, Mapping
DoorDash USA —San Francisco, CA
- $28.40 - $41.80 an hour
- Rotating shift
- Google Workspace
- Mid-level
- Continuous improvement
- Paid parental leave
- Parental leave
Quick Apply
Senior Merchant, Womens Footwear
Rothy's —San Francisco, CA
- $98,000 - $118,000 a year
- Full-time
- Merchandising
- Analysis skills
- Math
- Health insurance
- Paid time off
Audio/Visual Crew
Clint Reilly Holdings —San Francisco, CA
- Weekends as needed
- Customer service
- English
- Ability to lift 50 pounds
- Paid sick time
General Interest
Tempo —San Francisco, CA
- Full-time
- Entry level
Business Operations Analyst
Finix Payments —San Francisco, CA
- $100,000 - $160,000 a year
- Full-time
- Microsoft Excel
- Research
- Mid-level
Staff Software Engineer, Merchant Platform
Parafin —San Francisco, CA
- $285,000 - $330,000 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Software Engineer, Merchant Tooling
Whatnot —San Francisco, CA
- $170,000 - $230,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Health insurance
Market Strategy Associate
Pattern Energy Group LP —San Francisco, CA
- $98,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Finance
- Paid holidays
- Disability insurance
Data Scientist, Underwriting
Parafin —San Francisco, CA
- $190,000 - $300,000 a year
- Full-time
- Hybrid work
- System design
- Mid-level
- Commuter assistance
- Paid parental leave
Server
Clint Reilly Holdings —San Francisco, CA
- From $22 an hour
- Weekends as needed
- Restaurant
- Ability to lift 25 pounds
- Food Handler Certification
- Commuter assistance
- Health insurance
Risk & Payments Operations Specialist
Parafin —San Francisco, CA
- $118,000 - $123,000 a year
- Full-time
- Hybrid work
- Mid-level
- SQL
- 2 years
- Commuter assistance
- Paid parental leave
Data Scientist
Parafin —San Francisco, CA
- $200,000 - $330,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Paid parental leave
Manager, Mid-Market Sales
Block —San Francisco, CA
- $164,300 - $253,200 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Recruiting
- Paid parental leave
- Health savings account
Quick Apply
Inventory Procurement Associate, DoorDash Air
DoorDash USA —San Francisco, CA
- $84,300 - $124,000 a year
- Mid-level
- 3 years
- Military encouraged
- Paid parental leave
- Parental leave
Quick Apply
Strategic Technical Account Specialist
Block, Inc. —San Francisco Bay Area, CA
- $36.63 - $73.22 an hour
- Weekends as needed
- Remote
- Sales
- Mid-level
- Continuous improvement
- Life insurance
- Retirement plan
11d
Payments Merchant Services Business Development Associate
JPMorganChase —San Francisco, CA
- $95,000 - $135,000 a year
- Full-time
- Travel
- 2 years
- Communication skills
- Health insurance
- Tuition reimbursement
Luxury Leased Specialty Shop Manager- Rodd and Gunn Union Square
RODD & GUNN - NEW ZEALAND —San Francisco, CA
- $28.70 - $32.00 an hour
- Full-time
- 5 years
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d

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Customer Success Analyst

Uber -
San Francisco, CA

Apply Now

Job Details

Full-time
$107,000 - $132,000 a year

Benefits

401(k)

Qualifications

Customer communication
SQL
B2B business model
Bachelor's degree
B2B
Query management

Full Job Description

About the Role

As a Customer Success Manager (CSM), you will play a critical role in ensuring merchant success. This role is 70% focused on optimizing operational health (including a combination of operational efficiency, customer experience, and financial health) , and 30% on enabling and driving revenue growth by supporting upselling and cross-selling efforts (identifying and proposing growth opportunities) . The CSM collaborates closely with Client Partners and Account Managers, to analyze merchant performance, identify operational pain points, and recommend tailored solutions to merchants.
What You'll Do

Own and run recurring client meetings with key stakeholders. Plan, own, and run business reviews in coordination with CPs/AMs. travel as needed for key business meetings.
Monitor and analyze operational health metrics for existing partners.
Identify gaps in restaurant performance and propose solutions for improvement.
Drive product adoption working with Client Partners and Account Managers to understand the merchants' business objectives and tailor new product recommendations supported by data analysis to help them achieve these goals. Execute on agreed plans (campaigns set up and post mortem reports).
Ensure customer retention & expansion through regularly sharing an assessment of the merchant's adoption gaps and monitor overall operational health. Collaborate with the sales team to expand customer accounts by identifying, analyzing and / or pitching upsell or cross-selling new opportunities.
Proactively identify potential issues and work to resolve them. Advocate for the customer's needs cross-functionally within the organization and relay any product or service feedback to relevant teams.
Develop reporting and feedback providing regular reports on customer health, usage, and feedback to senior leadership. Offer feedback on product improvements based on customer needs and pain points.

Basic Qualifications

At least 4 years of experience in B2B operations (Sales, Customer Success, Account Management, or upper management retail/food industry).
Bachelor's degree in Economics, Finance, Business Administration, or a related field.
Basic proficiency in SQL, with the ability to adjust and refine queries as needed.

Preferred Qualifications

Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
Creative thinker with a passion for problem-solving and driving innovation.
Ability to thrive in a fast-paced and constantly evolving environment, with a proactive and results-driven mindset.
Previous experience in consulting, account management, or a similar client-facing role.
Operational Excellence - Ability to identify and optimize merchant processes.
Analytical Thinking - Comfortable with data, insights, and performance metrics. Ability to translate data into actionable recommendations.
Process Optimization - Proactively suggest tailored and scalable solutions to improve efficiency.
Cross-Functional Collaboration - Ability to work cross-functionally and drive influence with multiple stakeholders.
Excellent communication and relationship-building abilities.
Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact.

~~ ~~

For Chicago, IL-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For Dallas, TX-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For Los Angeles, CA-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $119,000 per year - USD $132,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

merchant jobs in san francisco ca

Customer Success Analyst

Associate Digital Merchant

DMM, Gourmet

Operations Associate, Mapping

Senior Merchant, Womens Footwear

Audio/Visual Crew

General Interest

Business Operations Analyst

Staff Software Engineer, Merchant Platform

Software Engineer, Merchant Tooling

Market Strategy Associate

Data Scientist, Underwriting

Server

Risk & Payments Operations Specialist

Data Scientist

Manager, Mid-Market Sales

Inventory Procurement Associate, DoorDash Air

Strategic Technical Account Specialist

Payments Merchant Services Business Development Associate

Luxury Leased Specialty Shop Manager- Rodd and Gunn Union Square

I want to receive the latest job alert for merchant in san francisco ca

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