At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin."
Discover more about us, our values and our organizational culture here. Read on to find out more about this opportunity.
ABOUT THE DEPARTMENT: The Office of the County Executive is responsible for implementing the policy direction of the Marin County Board of Supervisors and supporting the effective delivery of public services across 22 departments. The office provides leadership on countywide initiatives, coordinates interdepartmental operations, and manages the County’s legislative and intergovernmental affairs. Our work includes advancing the Board’s strategic priorities, overseeing the County’s budget, and leading cross-cutting efforts in housing, climate, equity, emergency preparedness, and homelessness.
This role exists within the Digital, Innovation, and Transformation Office (DITO), which sits at the nexus of cross-departmental change initiatives throughout the County. Through each of those verticals—digital, innovation, and transformation—we act as a force multiplier, accelerating improvements in employee experience, reducing burden on residents, delivering world-class public services, and supporting our department and elected leaders.
DITO Mission: To empower people, improve services, and transform government.
Reporting to Chief Digital and Innovation Officer, the Innovation Program Manager (Administrative Analyst III) is tasked with leading efforts to improve processes and program outcomes throughout the organization.
Our team is dedicated to advancing operational excellence across departments. Our team of multidisciplinary experts partners with department management and program staff to lead performance management and continuous improvement efforts across the County. We are action-oriented and impact-forward. We are looking for candidates who want to work in a fast-paced environment, can collaborate and deliver results across stakeholder groups, and brings an urgency to delivering high-quality services to our residents.
We use several frameworks and tools to deliver impact. This includes human-centered design, product management, process redesign and reengineering, data analysis, journey mapping, design workshops, and more. Importantly, our mission beings with “to empower people,” and employees in particular. Core to this principle is that our work focuses on working not only for, but alongside department partners—building internal capacity and changing culture to sustain change on behalf of our constituents.
Key functions of the team include:
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Serving as the designated County staff for the outside consultant that is conducting organizational assessments of all County departments over the coming years.
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Supporting departments with the development of strategic plans, key performance indicators and reporting
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Facilitating process mapping, root cause analysis and supporting change management and internal capacity development.
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Applying process improvement methodologies to drive measurable outcomes. Though not required for this position, highly qualified candidates will have an awareness of these methodologies and staff will participate in accreditation trainings in Lean Six Sigma, or other related methodologies.
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Developing and leading the County’s new performance management framework, which may include the development of performance management dashboards
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Leading cross-departmental improvement initiatives to enhance coordination and eliminate redundancy.
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Other duties as assigned to support the development of the annual financial plan, performance management and other reporting requirements, and other duties as assigned.
LOCATION
This is an in-person role that requires up to five days on-site at the Marin Civic Center. As schedules allow, the County Executive's Office allows for hybrid (telework/onsite) work schedules with approval from a supervisor and after a probationary period of at least six months of in person work for new employees.
The Highly Qualified Candidate is self-directed, organized, dependable, flexible, detail-oriented and can review and deliver actionable recommendations to address complex fiscal and policy challenges. In addition, they are skilled communicators in both written and verbal formats and can maintain successful, collaborative, and constructive working relationships with internal staff and members of the public. They demonstrate leadership through strategic planning, continuous improvement, and professional collaboration. Lastly, they are able to address both specific “in the weeds” challenges within department operations and can provide recommendations which help steer departments towards positive outcomes, improved efficiency and fiscal sustainability, as well as alignment with Board priorities.
An outstanding candidate also has experience providing high level management, fiscal and policy analysis within a local government setting, or related field. They can work with data systems to conduct complex and sensitive analyses, often requiring a high level of detail. They are skilled writers who can consistently communicate complex government policy and processes in plain language. Lastly, outstanding candidates for this position are able to implement their recommendations and coordinate with the Budget Director with minimal specific oversight. Additionally, this candidate also possesses the following:
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A bias for action and proven track record of delivering impact
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People-centered and collaborative nature
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Experience performing budget, financial, or data analysis work
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Strong project management skills
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Experience developing, analyzing, and presenting policy or financial recommendations to a Board, Council or other decision makers
The ideal candidate is looking to grow and excel and will enthusiastically invest in our organization’s future. This individual is also passionate about public service, County government and the Marin County Board of Supervisors policy priority areas, including affordable housing and homelessness; racial equity; community & economic vitality; climate & sustainability; disaster and emergency preparedness; and investments in county infrastructure.
Qualifications
KNOWLEDGE OF
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Principles and practices of public administration, public agency organization and human resources administration.
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Organization, function and administrative structure of public agencies, including the role of an elected Board.
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Techniques of planning and performing administrative, budgetary, operational, human resources or organizational analysis, including project management.
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Practices of contract negotiation and administration.
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Applicable laws, codes, regulations and ordinances.
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Principles of budget preparation and administration, particularly in a public agency.
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Principles and practices of equal employment opportunity, affirmative action and accommodation for individuals with disabilities
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Principles of job analysis, recruitment and selection, classification and compensation, employee relations and risk management in a public agency.
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Research methodology, data analysis and statistical sampling techniques.
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Computer applications related to the work, including spreadsheets and basic methods of graphic presentation.
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Techniques for dealing effectively with departmental and employee representatives, members of various public and private organizations and the public in individual or group settings.
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Basic supervisory principles and practices.
ABILITY TO
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Plan and carry out various analytical studies in area(s) of assignment.
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Gather and analyze a variety of data, evaluate alternatives and reach sound conclusions.
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Interpret, apply and explain laws, rules, regulations and policies.
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Use sound, independent judgment within general policy guidelines.
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Organize own work, coordinate multiple projects and meet critical deadlines.
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Prepare clear, concise and accurate reports, correspondence, policies, procedures and other written materials.
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Communicate orally, including making presentations of findings, recommendations and policies before public officials, other officials, employees, employee representatives and community groups, in order to gain concurrence and cooperation through discussion and consensus building.
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Recognize and resolve problems of a sensitive political nature, analyze situations, select alternatives, recognize consequences of proposed actions, negotiate mutually satisfactory solutions to problems and implement recommendations.
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Use computer applications effectively, including spreadsheets and basic graphics.
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Plan and direct the work of others on a project or day-to-day basis.
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Establish and maintain effective working relationships with those contacted in the course of the work.
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Represent the County effectively in meetings with groups and individuals, including making effective oral presentations.
The Minimum Qualifications are: Any combination of education and experience that would provide the knowledge and skills listed in the class specification. Typically, graduation from a four-year college or university with major coursework in business or public administration, public policy or a field related to the work and three years of professional level experience performing administrative, budgetary, operational, management or organizational analysis work. At least one year of the required professional experience must have included journey level experience in the area of assignment which is Process Improvement and/or Continuous Improvement. Additional professional level work experience performing administrative, budgetary, operational, management or organizational analysis may be substituted for the required education on a year-for-year basis.
ABOUT THE PROCESS:
All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.
Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list.
The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.
Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
