At The Melt, we do things differently. We believe in challenging the stereotypes and roadblocks associated with some QSR, Fast Casual, and Food Service careers. We believe that a career in the Fast Casual/QSR/Food Service industry is an exciting, fast-paced and exhilarating experience.
We are looking for highly experienced Fast Casual & QSR/Fast Food General Managers willing to join the company in important Assistant Manager roles] to focus on learning our operations for approximately 12+ months before possibly being elevated to a future General Manager role within the company as we continue growing by opening new restaurant locations. This role does require working late nights including on Fridays, Saturdays and Sundays in restaurants open till 3:00am. At The Melt, our Assistant Managers are paid Hourly vs. salary so, they are typically paid 40 Hours of regular time and 7-8 hour at an Overtime Rate weekly. In addition, at The Melt our Assistant Managers are eligible to earn Tips and their Tips average $450 for every 4-week Operating Period.
At The Melt, our number one priority is simple; deliver experiences so great our Guests and Crew Members say “I Love It Here”. We provide the opportunity to pursue your success by offering comprehensive training that teaches you how to deliver “I Love It Here” experiences to our Guests and Crew Members.
At The Melt, we help high-performing EXPERIENCED General Managers & Assistant Managers within the Fast Casual / QSR industry change the trajectory of their current and past job experiences by offering them the opportunity to escape dead-end situations and pursue professional growth with an exciting and growing company.
Who are we?
We are a fast casual eatery that combines chef-inspired, 100 percent all-natural, wholesome foods (Burger Melts, Chicken Melts, Cheese Melts, French Fries and More) with innovative online ordering technology in an eco-friendly environment.
We are an emerging and growing brand based in downtown San Francisco, and we are passionate about "PROMOTION FROM WITHIN"...we believe the key to our success today and tomorrow will come from building future leaders from within. However, when you are growing company, there are times when it is necessary to recruit external talented leaders to join the organization to fill current and future needs.
We are currently operating locations throughout California and looking to continue growing within California and beyond. Therefore, we are seeking great food service professionals to support our current and future growth needs in the Greater East Bay and San Francisco Bay Area market areas.
Our Values are the backbone of decision making at The Melt. These values are:
“The BIG 3”
- Be The Best: We’re committed to being the best in everything we do.
- Inclusive: Everybody feels welcome. We embrace diversity at every level and stand against intolerance.
- Good For All: We balance the needs of the guest, the team, and the company.
If you are a great leader that has a track-record of developing and promoting great leaders then we would like to learn more about you. Being bilingual is a plus.
If you exemplify our values in your everyday actions and you are an EXPERIENCED General Manager within the industry and are looking for an exciting opportunity to deliver “I Love It Here” experiences to your Guests and Crew Members, then The Melt is for you. APPLY TODAY!
Position Description
Title: Assistant Managers Report To: General Manager - This role plus the roles of the General Manager and Shift Manager roles are members of the restaurant management team.
Each role works together to operate the overall operations of the restaurant.
Responsibilities include but are not limited to the following:
Leads Crew Team
- Leads and directs Crew shifts acting as manager-in-charge of store
- Coaches, counsels and directs Crew Members
- Ensures a positive team environment and maintains a calm professional demeanor always
- Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to Crew to ensure operational excellence and to improve Crew performance
- Participates in the staff planning, interviewing and hiring process for new Crew Members
Leads Service Excellence
- Ensures “I Love It Here” experience for every guest
- Ensure standards are consistently met for speed of service, order accuracy, product quality, and store cleanliness
- Handles problem resolution with composure while living The Melt values
- Inspires, motivates, and coaches Crew Members to their very best performance
Leads Profitable Operations
- Executes opening and closing duties – opening shift, shift change, and closing shift procedures.
- Ensures food quality, food safety and store cleanliness.
- Follows all health, safety and sanitation guidelines.
- Manages shift schedules and utilizes deployment tools to maximize shift performance.
- Manages inventory needs by ordering, receiving and storing items according to procedures.
- Follows cash management and cash register policies and ensures all Crew always follow procedures.
Qualifications
- Must be Happy and Positive with a collaborative leadership style.
- Must have at least 3-4 years of General Manager experience within The Fast Casual, QSR or Mid-Scale Casual Dining segment.
- Must have strong interpersonal skills, the ability to learn quickly and the leadership skills to build and be part of a team.
- Must be able to work under pressure and multi-task in a fast-paced environment.
- Must have exceptional work ethic.
- Must be 18 to apply
- Must be available to work 50 hours per week, including late nights and weekends.
- Must develop and maintain effective working relationships.
- Must have strong interpersonal skills, the ability to learn quickly and to work as part of a team.
- ServSafe certification.
Additional Information
All your information will be kept confidential according to EEO guidelines.
“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Relocate:
- Oakland, CA: Relocate before starting work (Required)
Work Location: In person
