Top 24 Technical support manager Jobs in San Francisco Ca

Technical Support Manager
Sigma Computing —San Francisco, CA
- $140,000 - $170,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- 401(k)
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IT Support Lead
HP IQ —San Francisco, CA
- $150,000 - $236,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Windows
- In-person
- Paid parental leave
- Paid holidays
Customer Support Manager
Campfire —San Francisco, CA
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Technical Product Enablement Manager
Serval —San Francisco, CA
- $180,000 - $230,000 a year
- Full-time
- Public speaking
- Continuous improvement
- Trade school
Technical Enablement Manager
Decagon —San Francisco, CA
- $190,000 - $235,000 a year
- Full-time
- 7 years
- Office
- Senior level
- Health insurance
- Dental insurance
7d
Senior Manager, Customer Support
Crusoe —San Francisco, CA
- $205,000 - $250,000 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Commuter assistance
- Paid parental leave
Quick Apply
AI Product Support Lead
Wonderschool —San Francisco, CA
- No experience needed
- Office
- Continuous improvement
Incident Manager
Crusoe —San Francisco, CA
- Full-time
- 3 years
- Senior level
- Leadership
- Commuter assistance
- Paid parental leave
Quick Apply
Customer Support Engineer, Senior Manager
Vapi —San Francisco, CA
- Full-time
- Hybrid work
- JavaScript
- Senior level
- Leadership
- Health insurance
- Dental insurance
Program Manager/Training Lead
Contact Government Services, LLC —San Francisco, CA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Client Technical Support Lead, Information Technology, Full-Time, Days
MarinHealth Medical Center —San Rafael, CA
- $44.69 - $67.03 an hour
- 8 hour shift
- Supervising experience
- Bachelor's degree
- Senior level
Quick Apply
Software Technical Account Manager (Traveling)
Axon —San Francisco, CA
- $98,000 - $156,000 a year
- Email
- Mid-level
- SQL
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
10d
Manager, Technical Sales Enablement
CodeRabbit —San Francisco, CA
- $198,000 - $208,000 a year
- Full-time
- Hybrid work
- 5 years
- DevOps
- Senior level
AI Deployment Manager - San Francisco
OpenAI —San Francisco, CA
- $162,000 - $230,000 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Fair chance
- Relocation assistance
Support Engagement Lead
Braze —San Francisco, CA
- $85,000 - $125,000 a year
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
GTM Enablement Manager
Decagon —San Francisco, CA
- $190,000 - $235,000 a year
- Full-time
- 5 years
- Office
- Senior level
- Health insurance
- Dental insurance
AI Deployment Manager - Core Ecosystem, EDU
OpenAI —San Francisco, CA
- $162,000 - $230,000 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Fair chance
NOC Engineer / NOC Lead
STN Inc —San Francisco Bay Area, CA
- Weekends as needed
- Remote
- Mid-level
- Continuous improvement
- Linux
Quick Apply
10d
Technical Developer Connections Manager
roblox —San Mateo, CA
- $66.90 - $76.59 an hour
- Holidays
- 5 years
- Office
- Bachelor's degree
AI Enablement Manager
Crowe —San Francisco, CA
- $87,200 - $179,500 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Mentoring
Quick Apply
9d

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technical support manager jobs near san francisco ca

Technical Support Manager

Sigma Computing -
San Francisco, CA

Quick Apply

Job Details

Full-time
$140,000 - $170,000 a year

Benefits

Stock options
Health insurance
401(k)
Flexible spending account

Qualifications

Business intelligence
Enterprise software
Bachelor's degree
Database software proficiency

Full Job Description

We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers. In this role you will be responsible for hiring, developing and mentoring team members as well as delivering against key performance metrics. You'll lead process improvements for customer and partner growth, retention, and excellence, while fostering individual contributions and driving cross-functional projects that spark innovation and collaboration. You need to be comfortable working in a fast paced environment and continuously challenge the team to step outside their comfort zone.

Minimum Education Requirement

This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone.

What You Will Be Doing

Become a product expert. We are a data driven group and expect you to become fully proficient in Sigma.
Lead a team of exceptional product experts providing the Sigma user base with an excellent customer experience.
Hire, develop and train a strong team of Support Engineers on an ongoing basis.
Collaborate with cross-functional groups — Engineering, Design, Product, Customer Success, Sales, and Marketing ensuring delivery of a great customer experience.
Manage and develop a strategy toward key metrics: CSAT, Initial Response (IR), SLA, Time to Resolution (TTR).
Continuously refine processes to optimize efficiency, elevating customer support operations.
Uncover golden insights within Support data, translating them into actionable strategies for continuous improvement.
Develop a reputation for excellence, high credibility and integrity with peers across the org.

Qualifications We Are Looking For

5+ years of industry experience supporting data platforms in an enterprise environment and 2+ years in a people management role.
Computer Science fundamentals. Strong domain expertise in databases and business intelligence.
Comfortable with CDW environment/concepts.
Proficient in SQL and data modeling concepts.
A proven track record of building trust with customers and bringing issues to resolution quickly.
Are curious, love to learn and to dig into new technologies and can pick them up quickly.
Excellent verbal and written communication skills.

Highly Desirable Skills & Experience

Managed a team supporting a SaaS product.
Experience working with Snowflake, Redshift, or BigQuery.
Knowledge of GCP or AWS.
Startup experience.

Additional Job details

The base salary range for this position is $140k - $170k annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for bonus and stock options, as well as a comprehensive benefits package.

About us:

Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.

Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.

Come join us!

Benefits For Our Full-Time Employees:

Equity
Generous health benefits
Flexible time off policy. Take the time off you need!
Paid bonding time for all new parents
Traditional and Roth 401k
Commuter and FSA benefits
Lunch Program
Dog friendly office

Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney.

Our Privacy Practices

When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma's Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).

Sigma's use of AI

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

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Refine Your Search

technical support manager jobs in san francisco ca

Technical Support Manager

IT Support Lead

Customer Support Manager

Technical Product Enablement Manager

Technical Enablement Manager

Senior Manager, Customer Support

AI Product Support Lead

Incident Manager

Customer Support Engineer, Senior Manager

Program Manager/Training Lead

Client Technical Support Lead, Information Technology, Full-Time, Days

Software Technical Account Manager (Traveling)

Manager, Technical Sales Enablement

AI Deployment Manager - San Francisco

Support Engagement Lead

GTM Enablement Manager

AI Deployment Manager - Core Ecosystem, EDU

NOC Engineer / NOC Lead

Technical Developer Connections Manager

AI Enablement Manager

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