Top 187 Content moderation Jobs in San Jose, Ca

Content Moderation Quality Operation Specialist - USDS
TikTok USDS JV —San Jose, CA
- $73,467 - $168,889 a year
- Hybrid work
- Writing skills
- Mid-level
- Bachelor's degree
- Paid parental leave
- Paid holidays
Onboarding & Training Specialist
SpaceXAI —Palo Alto, CA
- $76,000 - $138,000 a year
- Overtime
- Mid-level
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
2d
Legal Response Specialist - USDS
TikTok USDS JV —San Jose, CA
- $71,778 - $151,112 a year
- Full-time
- Hybrid work
- Mid-level
- Fair chance
- Communication skills
- Paid parental leave
- Paid holidays
Recruiting Coordinator - USDS - San Jose (Third-Party Associate)
TikTok USDS JV —San Jose, CA
- $29 - $40 an hour
- Temporary
- Hybrid work
- Google Workspace
- Data analysis skills
- Bachelor's degree
Policy Enforcement Specialist, E-Commerce - USDS
TikTok USDS JV —San Jose, CA
- $96,000 - $217,023 a year
- Hybrid work
- SQL
- Analysis skills
- Continuous improvement
- Paid parental leave
- Paid holidays
UX Researcher - Ads - USDS
TikTok USDS JV —San Jose, CA
- $126,578 - $222,934 a year
- Hybrid work
- Mid-level
- 3 years
- SQL
- Paid parental leave
- Paid holidays
Customer Experience BPO Operation QA Specialist - USDS
TikTok USDS JV —San Jose, CA
- $73,467 - $168,889 a year
- Hybrid work
- Writing skills
- Mid-level
- Bachelor's degree
- Paid parental leave
- Paid holidays
Rapid Response Lead - USDS
TikTok USDS JV —San Jose, CA
- $117,334 - $217,023 a year
- Monday to Friday
- Hybrid work
- 5 years
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
5d
HR Benefits Operations - TikTok USDS-JV - San Jose
TikTok USDS JV —San Jose, CA
- $72,200 - $164,000 a year
- Hybrid work
- HIPAA
- Office
- 3 years
- Paid parental leave
- Paid holidays
Intake and Performance Operations Manager - USDS
TikTok USDS JV —San Jose, CA
- $96,000 - $217,023 a year
- Hybrid work
- Fair chance
- Senior level
- Leadership
- Paid parental leave
- Paid holidays
Policy Escalation Lead, High Harm - USDS
TikTok USDS JV —San Jose, CA
- $117,334 - $270,000 a year
- Hybrid work
- 5 years
- Fair chance
- Senior level
- Paid parental leave
- Paid holidays
Employee Relations - Accommodations Specialist (San Jose) - USDS
TikTok USDS JV —San Jose, CA
- $102,600 - $228,000 a year
- Hybrid work
- 5 years
- Research
- Bachelor's degree
- Paid parental leave
- Paid holidays
8d
Technical Sourcer - USDS - San Jose (Third-Party Associate)
TikTok USDS JV —San Jose, CA
- $30 - $50 an hour
- Temporary
- Hybrid work
- Organizational skills
- Fair chance
- 1 year
Intellectual Property Analyst (Overnight) - USDS
TikTok USDS JV —San Jose, CA
- $71,778 - $106,667 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Bachelor's degree
- Fair chance
- Paid parental leave
- Paid holidays
Reporting & Insights Analyst - USDS
TikTok USDS JV —San Jose, CA
- $71,778 - $151,112 a year
- Hybrid work
- Continuous improvement
- Fair chance
- Senior level
- Paid parental leave
- Paid holidays
9h
Product Operations Manager, Customer Service Platform - USDS
TikTok USDS JV —San Jose, CA
- $88,000 - $202,667 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Fair chance
- Paid parental leave
- Paid holidays
Platform Trust & Experience, Risk Control Program Manager - USDS
TikTok USDS JV —San Jose, CA
- $88,000 - $151,112 a year
- Hybrid work
- Bachelor of Science
- Writing skills
- Research
- Paid parental leave
- Paid holidays
User Experience and Support Program Manager - USDS
TikTok USDS JV —San Jose, CA
- $88,000 - $202,667 a year
- Hybrid work
- 5 years
- Bachelor of Science
- Analysis skills
- Paid parental leave
- Paid holidays
11d
Operations Support Engineer - USDS NOC
TikTok USDS JV —San Jose, CA
- $118,657 - $259,200 a year
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Compliance Analytics & Reporting Analyst - USDS
TikTok USDS JV —San Jose, CA
- $98,800 - $196,000 a year
- Hybrid work
- Mid-level
- Fair chance
- Communication skills
- Paid parental leave
- Paid holidays

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content moderation jobs near san jose, ca

Content Moderation Quality Operation Specialist - USDS

TikTok USDS JV
San Jose, CA

Apply Now

Job Details

$73,467 - $168,889 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
RSU
Parental leave
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Vendor relationship building
Report preparation
Procedural guides
Writing skills
Contract performance monitoring
Policy & process development
Workforce planning strategy
Bachelor's degree
Requirements management
Business operations
Workforce management
Standard operating procedures (SOPs)

Full Job Description

San Jose

Regular

Operations

Job ID: A138788

Responsibilities

With the mission of "Inspiring New Life and Helping Good Business", TikTok Local Services is committed to becoming the most trusted local services platform for users and partners. Through POI, Video, LIVE, Search, and other product forms, TikTok's Local Service aims to connect merchants, service providers, creators and users creatively, making the daily life experience unique, richer, and more efficient. The USDS Local Services team manages location-based databases and services with the goal of helping local businesses connect with millions of users. By addressing unmet needs, the team plays a vital role in supporting and growing our community in the US market, while protecting U.S user data and privacy. Responsibilities - Quality Checks and Training: Ensure that BPOs are able to onboard and deliver on project requirements; Conduct quality checks of BPO agents' performance; Work closely with BPO vendors, including training or resolving their issues or pain points, in order to meet project requirements in a timely manner - BPO Performance Tracking and Improvement: Regularly track, analyze, and assess BPO performance, ensuring that they meet the SLA and project requirements. Develop and work with relevant internal stakeholders to implement BPO improvement plans (e.g. human-error corrective actions, process optimization, tooling upgrades, policy optimization, etc.) - BPO Relationship and Daily Management: Oversee and establish relationships with BPO vendors, ensuring that BPO operations and headcount meet our productivity, cost-effectiveness, and other project requirements

Qualifications

Minimum Qualification(s): - Bachelor's degree or above - 1+ years of demonstrated experience in a role involving BPO operations and/or QA, including enforcement, labeling, moderation, or service functions, preferably in the Internet, E-commerce, or O2O industries - In-depth understanding of BPO management, including requirements management, SOP and SLA development, productivity standards, deriving quality-level metrics, and BPO workforce planning; familiarity with the BPO process and market, including its trends and best practices - Excellent report-writing and presentation skills Preferred Qualification(s): - Experience working with global cross functional teams - Robust business acumen, with the ability to understand and lead SLA improvement and overall vendor management

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $73467 - $168889 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Apply Now

Refine Your Search

content moderation jobs in san jose, ca

Content Moderation Quality Operation Specialist - USDS

Onboarding & Training Specialist

Legal Response Specialist - USDS

Recruiting Coordinator - USDS - San Jose (Third-Party Associate)

Policy Enforcement Specialist, E-Commerce - USDS

UX Researcher - Ads - USDS

Customer Experience BPO Operation QA Specialist - USDS

Rapid Response Lead - USDS

HR Benefits Operations - TikTok USDS-JV - San Jose

Intake and Performance Operations Manager - USDS

Policy Escalation Lead, High Harm - USDS

Employee Relations - Accommodations Specialist (San Jose) - USDS

Technical Sourcer - USDS - San Jose (Third-Party Associate)

Intellectual Property Analyst (Overnight) - USDS

Reporting & Insights Analyst - USDS

Product Operations Manager, Customer Service Platform - USDS

Platform Trust & Experience, Risk Control Program Manager - USDS

User Experience and Support Program Manager - USDS

Operations Support Engineer - USDS NOC

Compliance Analytics & Reporting Analyst - USDS

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