Top 91 Guest service agent Jobs in San Jose, Ca

Front Office Agent - Hyatt Place Newark/Sillicon Valley
Hyatt Place Newark —Newark, CA
- $20 - $23 an hour
- Part-time
- Microsoft Word
- 18 years or older
- Oracle
- Employee discount
Quick Apply
Guest Service Agent/Night Auditor
Uptown Oasis San Jose Airport (95112) & La Hacienda Silicon Valley (95138) —San Jose, CA
- $20 - $21 an hour
- Part-time
- Customer service
- High school diploma or GED
- Front desk
- Relocation assistance
- Health insurance
Quick Apply
Front Desk Agent
TownePlace Suites San Jose Downtown —San Jose, CA
- $24 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Agent
Flow —San Jose, CA
- $22 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Residential
- Commuter assistance
- Health savings account
8d
Front Desk
Burke Williams —San Jose, CA
- From $21 an hour
- Part-time
- Ability to walk for extended periods
- Fair chance
- In-person
- Paid training
- Health insurance
Quick Apply
9d
Guest Service Agent - Signia by Hilton San Jose
Hilton —San Jose, CA
- $28.82 an hour
- Weekends as needed
- Hotel
- In-person
- 1 year
- Paid parental leave
- Employee stock purchase plan
7d
Guest Service Agent
Larkspur Landing Campbell —Campbell, CA
- $20 - $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Hersha Hospitality Management, LP —Campbell, CA
- $20 - $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Reservation (CORE) Agent
Four Seasons —Silicon Valley, CA
- $27.31 an hour
- Weekends as needed
- Sales
- Computer literacy
- Writing skills
- Free parking
- Health insurance
1d
Front Desk Agent
Lodging Dynamics —Santa Clara, CA
- $18 - $23 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Wellness program
- Health insurance
Quick Apply
2d
Guest Services Agent
Rebel Hotel Company —Sunnyvale, CA
- $25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Flow Experience Agent
Flow —San Jose, CA
- $22 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Residential
- Commuter assistance
- Health savings account
Front Desk Agent
SAN JOSE SHERATON —San Jose, CA
- $20 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Guest Services Agent
Aloft Santa Clara —San Jose, CA
- $18.90 - $29.75 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Guest Services Agent
Hilton Garden Inn San Jose Airport —San Jose, CA
- $18.50 - $20.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent
Holiday Inn Express & Suites Santa Clara —Santa Clara, CA
- $20 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
TownePlace Suites by Marriott Sunnyvale Silicon Valley —Sunnyvale, CA
- $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Courtyard by Marriott Sunnyvale Silicon Valley —Sunnyvale, CA
- $19 - $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Night Auditor
Spark San Jose Airport —San Jose, CA
- $21 an hour
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
2 Front Desk Openings
Massage Envy —San Jose, CA
- $20 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply

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Front Office Agent - Hyatt Place Newark/Sillicon Valley

Hyatt Place Newark
Newark, CA

Quick Apply

Job Details

Part-time | Full-time
$20 - $23 an hour

Benefits

Employee discount

Qualifications

Computer operation
Teamwork
Interpersonal skills
Computer literacy
English
High school diploma or GED
Attention to detail
Receptionist experience within hospitality industry

Full Job Description

Hyatt Place Newark Silicon Valley is seeking a Front Office Agent with prior and recent experience as a Hotel's Front Desk Agent who can contribute to our commitment to exceptional guest service, operational excellence, and teamwork. .

This is not an entry-level role.

PLEASE ONLY APPLY if you have minimum 1 year of recent experience as a Hotel Front Desk agent.

We are looking for individuals who already understand hotel standards, systems, and guest expectations—and can execute without training.

This role is ideal for someone who values high standards, takes ownership, and delivers a welcoming, efficient, and professional guest experience. The Front Office Agent plays a key role in creating a “larger than home” experience for our guests while maintaining a clean, comfortable, and inviting environment.

Hotel is conveniently located off I-880 in Newark, with an easy commute from Fremont, Union City, Hayward, Milpitas and San Jose, and Minutes from Tesla Fremont Factory and major Silicon Valley employers.

Important Requirement (Must-Have – Please Read Carefully)

To be considered for this role, candidates must meet all of the following requirements:

Minimum 1 year of recent experience working at a branded hotel's Front Desk (Hyatt preferred)
Hands-on experience using OPERA preferred
Proven ability to deliver friendly, professional, and guest-focused service

This requirement is non-negotiable. Applications that do not meet the above criteria will not be considered. Please apply only if you have direct experience working within a hotel environment.

Key Responsibilities

As a Front Office Agent, you will be responsible for delivering outstanding guest service and ensuring smooth hotel operations. Key responsibilities include:

Greet guests and complete the check-in process, including verifying information, assigning rooms, and issuing keys
Handle guest check-out, billing, and payment processing accurately (cash, credit, debit, etc.)
Maintain strong knowledge of hotel offerings, room types, rates, promotions, and local area information
Respond to guest inquiries and resolve issues promptly, professionally, and efficiently
Manage guest requests, messages, and special accommodations
Use up-selling techniques to promote hotel services and maximize revenue
Handle guest concerns and complaints with a focus on resolution and satisfaction
Ensure compliance with hotel procedures, audit standards, and operational policies
Assist with bar/lounge (Hyatt Place Gallery/Bar) operations as needed
Maintain a clean, organized, and welcoming front desk environment
Work a flexible schedule, including weekends and holidays

Qualifications

Minimum 1 year of experience at a branded hotel
Experience with OPERA PMS preferred
Strong communication skills (spoken and written English)
Ability to work in a fast-paced, guest-facing environment
Strong multitasking and problem-solving skills
Reliable, detail-oriented, and able to work independently
Must be 18 years or older
Experience handling complex front office operations and escalations, with strong experience in advanced Oracle OPERA PMS functionalities and demonstrated expertise in accurate guest billing and invoicing, including independently resolving discrepancies (preferred, not required).
High school diploma or equivalent required
Basic computer skills (Word, Excel, etc.)
Ability to lift, push, or pull up to 20 lbs
Flexible availability for AM/PM shifts, weekends, and holidays

What We Are Looking For

We are seeking someone who:

Takes ownership of the guest experience
Brings a positive, service-first attitude
Can step in and perform with minimal training
Works well independently while being a strong team player

Hourly Pay Rate ($20 to $23): Depending upon the experience and skill set

Pay: $20.00 - $23.00 per hour

Benefits:

Employee discount

Experience:

Front Desk at a hotel: 1 year (Required)
total working: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Preferred)

Ability to Commute:

Newark, CA 94560 (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in san jose, ca

Front Office Agent - Hyatt Place Newark/Sillicon Valley

Guest Service Agent/Night Auditor

Front Desk Agent

Front Desk Agent

Front Desk

Guest Service Agent - Signia by Hilton San Jose

Guest Service Agent

Guest Service Agent

Reservation (CORE) Agent

Front Desk Agent

Guest Services Agent

Flow Experience Agent

Front Desk Agent

Guest Services Agent

Guest Services Agent

Front Desk Agent

Guest Service Agent

Guest Service Agent

Night Auditor

2 Front Desk Openings

I want to receive the latest job alert for guest service agent in san jose, ca

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