Top 146 Hotel general Jobs in San Jose, Ca

Assistant General Manager
Residence Inn —San Jose, CA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Residential
- Ability to climb stairs
- Paid holidays
Quick Apply
2d
Hotel General Manager
Holiday Inn Express & Suites San Jose - Silicon Valley —San Jose, CA
- $70,000 - $90,000 a year
- Weekends as needed
- Hotel
- Conflict management
- Organizational skills
Quick Apply
Guest Services Agent
Aloft Santa Clara —San Jose, CA
- $18.90 - $29.75 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Hotel General Manager
Hyatt Place Newark / Silicon Valley —Newark, CA
- $80,000 - $100,000 a year
- Weekends as needed
- Hotel
- Conflict management
- Organizational skills
Quick Apply
Housekeeper
Holiday Inn Express & Suites San Jose - Silicon Valley —San Jose, CA
- $17.50 - $19.50 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
Quick Apply
Guest Services Manager
Aloft Santa Clara —San Jose, CA
- $70,350 - $95,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
1d
Guest Service Representative San Jose
Extended Stay America —San Jose, CA
- $18.45 - $18.85 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Human Resources Administrative Assistant (Part Time) - DoubleTree by Hilton Hotel San Jose
Hilton —San Jose, CA
- $25 an hour
- Part-time
- Word processing
- Office
- Hotel
- Free parking
- Paid parental leave
10d
Guest Relations Agent
Rosewood Hotel Group —Menlo Park, CA
- $26.10 - $29.00 an hour
- Full-time
- CPR Certification
- Sanitation
- High school diploma or GED
Chief Engineer
Crowne Plaza Union City —Union City, CA
- $71,000 - $75,000 a year
- Full-time
- Mid-level
- Hotel
- Driver's License
- Paid time off
Quick Apply
Hotel Night Auditor
Confidential —Newark, CA
- $21.00 - $22.50 an hour
- 8 hour shift
- Hospitality
- Customer service
- Mid-level
- Free parking
- Paid jury duty
Quick Apply
Hotel Director of Sales and Marketing
Delta by Marriott Santa Clara Silicon Valley —Santa Clara, CA
- $170,000 a year
- Full-time
- Management
- Sales
- Marketing
- Disability insurance
- Health insurance
Quick Apply
Hyatt Place San Jose Downtown - Operations Manager OEM
Aimbridge Hospitality —San Jose, CA
- $90,000 - $95,000 a year
- Full-time
- CPR Certification
- Mid-level
- Windows
- AD&D insurance
- Disability insurance
Front Desk Agent
Aloft Mountain View Hotel —Mountain View, CA
- $22.50 an hour
- Research
- Hotel
- Computer skills
- Employee discount
Quick Apply
Housekeeper San Jose
Extended Stay America —San Jose, CA
- $18.45 - $18.85 an hour
- Part-time
- No experience needed
- Hotel
- Communication skills
Quick Apply
Night Auditor
Hyatt House San Jose Airport —San Jose, CA
- $21 an hour
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Reservation (CORE) Agent
Four Seasons —East Palo Alto, CA
- $27.31 an hour
- Weekends as needed
- Sales
- Writing skills
- English
- Free parking
- Health insurance
Hotel Team leader-immediate hiring
Extended Stay America —San Jose, CA
- $21.00 - $25.44 an hour
- Urgently hiring
- Mid-level
- Hotel
- Continuous improvement
- AD&D insurance
- Disability insurance
Quick Apply
Building Maintenance Tech I
Homewood Suites San Jose North —San Jose, CA
- $25 - $27 an hour
- Full-time
- Hotel
- Travel
- Hand tools
- Paid holidays
- Health insurance
Quick Apply
1d
Security Officer - Signia by Hilton San Jose
Hilton —San Jose, CA
- $28 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
9d

I want to receive the latest job alert for hotel general in san jose, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel general jobs near san jose, ca

Guest Service Agent jobs in San Jose, CA

Administrative Assistant jobs in San Jose, CA

Security Officer jobs in San Jose, CA

Building Maintenance jobs in San Jose, CA

Operations Manager jobs in San Jose, CA

Night Auditor jobs in Newark, CA

Night Auditor jobs in San Jose, CA

Assistant General Manager jobs in San Jose, CA

Housekeeper jobs in San Jose, CA

Front Desk Agent jobs in Mountain View, CA

Non License Insurance Agent Remote jobs in Florida

Guest Service Agent jobs in Naperville, IL

Guest Service Agent jobs in Altamonte Springs, FL

Guest Service Agent jobs in Greenville, SC

Guest Services jobs in Los Angeles, CA

Guest Service Agent jobs in Calhoun, GA

Administrative Assistant jobs in Fort Worth, TX

Administrative Assistant jobs in Salem, OR

Medical Assistant jobs in Gadsden, AL

Remote Administrative jobs in Mckinney, TX

Assistant General Manager

Residence Inn -
San Jose, CA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
2 days ago

Benefits

Paid holidays

Qualifications

Computer operation
Food and beverage industry expertise
Typing

Full Job Description

We are seeking a Rockstar Assistant General Manager to join our dual-branded Residence Inn and SpringHill Suites team.

The ideal candidate is a hands-on hospitality leader with strong experience in hotel operations, guest service, team development, and financial performance. A solid understanding of Front Office, Housekeeping, and Food & Beverage operations is essential, along with experience in labor management, cost controls, and revenue optimization.

We are looking for someone who is highly visible, guest-focused, results-driven, and passionate about building high-performing teams and delivering exceptional guest experiences.

If you are a hospitality rockstar ready to make an impact and grow your career, we would love to hear from you.

Department: Operations

Position Title: Assistant General Manager

Immediate Supervisors Title: General Manager

JOB SUMMARY

The purpose of the Assistant General Manager is to manage all departments and work towards total guest satisfaction by providing knowledge, support and guidance to all associates; total responsibility for hiring, training and developing talented associates with a significant emphasis on GSS and AOS.; ensure that all associates are compliant with all policies, standards, procedures and regulations; accommodates guest needs and performs all department functions; assist the general manager and corporate office in all areas to guarantee operational efficiency.

GENERAL CONDITIONS THAT APPLY TO ALL POSITIONS

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Some requirements may exclude individuals who post a direct threat of significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties as specified by their supervisor.
Requirements are representative of minimum level of knowledge, skills, and/or abilities or aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied, or otherwise, other than an at will employment relationship.

QUALIFICATIONS

Ability to verbally communicate effectively with guests and associates
High level of professionalism
Flexible and has what it takes to get the job done
Well presented; is well groomed and can conform to hotels dress code
Ability to multi-task in a high paced environment
Total commitment to guest satisfaction
Capable of multi-property management
Personable with good people skills
Displays aggressive hospitality
Good organizational and communication skills
Has a great eye for detail

ESSENTIAL FUNCTIONS

Manage a multi-cultural staff; lead in a manner that embraces diversity; understand each associates cultural differences; handle disciplinary issues in a sensitive manner
Ensure that brand standards are being met.
Knowledge of all emergency plans; know how to act upon them and notify general and or regional manager by thoroughly completing and submitting an incident report.
Report any unusual occurrences immediately to the general manager.
Initiate and maintain recognition programs for associates are in place and working.
Assist general manager in facilitating weekly HOD meetings. Attend monthly department meetings, and participate in forecast meetings and sales strategy meetings when needed.
Visible in the guest area during high traffic times to assist the front office associates / kitchen attendants to ensure smooth operations.
Has action plans in place to meet AOS and GSS goals.
Principal GSS goal - to retain a 92% in Overall Satisfaction.
Principal AOS goal to retain a 88% in Quality of Life at Work.
Prepares all departments for QA by following brand standards and understanding the resource library revisions.
Assigns and carries out MOD shifts.
Process payroll - from monitoring associate punches, balancing and entering PTO hours to knowing designated paid company holidays.
Act as the on-site human resources representative. Be familiar with state laws.
Maintain validity of permits, certificates and licenses to ensure compliance
At all times strive to represent the company and brand in the most professional and courteous manner.
Able to handle cash responsibly and prepare deposits by the close of business each day.
Communicate with department heads and supervisors about daily audits and controls so all are informed about proper procedures.
Initiate and follow up on additional tasks to improve existing procedures and guest satisfaction.
Resolve system problems and operate the system manually. Can lead the staff through a down time.
Deliver exceptional guest service EVERY time
Must be able to read and understand guest folios
Successfully troubleshoot discrepancies from previous shifts and correct
Balance all daily transactions and transmit figures to corporate headquarters
Respond and follow up on assigned customer care issues
Ensure confidentiality of user log-ons. Ensure that users are logged out when leaving the area.
Train and develop associates to the highest possible level. Ensure that daily training is provided for technical, hospitality, communication, management, and organizational skills.
Lead by example: Provide high-quality service and uncompromising hospitality towards all customers.
Responsible for covering hourly vacancies / labor shortages as needed, including but not limited to room attendant, houseman, laundry attendant, breakfast attendant, bartender, front desk agent and night audit.
Use empowerment to make decisions leading towards total customer satisfaction.
Control costs effectively to meet budget guidelines. Have control system in place for all controllable costs and man hours.
Be identifiable and accessible at all times
Respond to requests via e-mail, voice mail within a 2 hour time frame during regular office hours.
Know all the facilities of the hotel and their hours of operation in the hotel.
Create memorable check in and check out experiences for guest to encourage repeat visits
Responsible for the smooth, efficient and professional operation of all departments.
Ensure that all procedures and policies are in place and followed.
Conduct audit and controls on a regular basis. Communicate with accounting in case of any irregularities; coaches and counsels associates whenever appropriate.
Promote excellent communications between the departments.
Be highly visible during extraordinary events.
Inform relevant employees about daily operations and events.
Be familiar with sales strategies; communicate daily with sales team.
Know all frequent customers and be familiar with their special requests. Ensure that their needs are met by delegating accordingly.

PHYSICAL REQUIREMENTS

Seeing Must be able to see well enough to read reports, drive, and use a computer.
Hearing - Must be able to hear well enough to communicate on the phone and in person.
Standing/Walking/Mobility Must be able to stand to operate office machinery. Must be able to move between departments. Must be able to stand for prolonged periods.
Climbing/Stooping/Kneeling Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
Lifting Must be able to lift up to 25 pounds
Fingering/Grasping/Feeling Must be able to write, type, and use the phone system.

Brand: Residence Inn
Address: 10 Skyport Dr San Jose, CA - 95110
Property Description: 122 - 10 Skyport Dr, San Jose, CA
Property Number: 122

Quick Apply

Refine Your Search

hotel general jobs in san jose, ca

Assistant General Manager

Hotel General Manager

Guest Services Agent

Hotel General Manager

Housekeeper

Guest Services Manager

Guest Service Representative San Jose

Human Resources Administrative Assistant (Part Time) - DoubleTree by Hilton Hotel San Jose

Guest Relations Agent

Chief Engineer

Hotel Night Auditor

Hotel Director of Sales and Marketing

Hyatt Place San Jose Downtown - Operations Manager OEM

Front Desk Agent

Housekeeper San Jose

Night Auditor

Reservation (CORE) Agent

Hotel Team leader-immediate hiring

Building Maintenance Tech I

Security Officer - Signia by Hilton San Jose

I want to receive the latest job alert for hotel general in san jose, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected