Top 1084 Returns manager Jobs in San Jose, Ca

Front Office Manager
Delta Hotel Santa Clara - Silicon Valley —Santa Clara, CA
- $87,000 - $91,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager
Smart Foodservice Stores LLC —San Jose, CA
- $27 - $41 an hour
- Overtime
- Word processing
- Mid-level
- Finance
- Employee stock purchase plan
- Disability insurance
3d
Assistant General Manager with CapEx Experience
Heritage Estates Senior Living —Livermore, CA
- $85,000 - $95,000 a year
- Full-time
- Sales
- Mid-level
- Residential
- Paid jury duty
- Health savings account
Quick Apply
3d
House Manager & Family Assistant (with meal prep support)
Sage Haus —Stanford, CA
- $37 - $42 an hour
- Part-time
- Background check
- CPR Certification
- Clean driving record
- Mileage reimbursement
Quick Apply
8d
Bench General Manager
SusieCakes —Menlo Park, CA
- $90,000 - $100,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Academic Department Manager
Santa Clara University —Santa Clara, CA
- Part-time
- Hybrid work
- Microsoft Excel
- Writing skills
- Mid-level
Office & Facilites Manager
E-Space —Saratoga, CA
- $90,000 - $115,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Paid time off
Sr Manager, People Business Partner
paypal —San Jose, CA
- $143,500 - $212,850 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Bachelor's degree
- Health insurance
- Paid time off
Staff Experience Designer, Servicing
paypal —San Jose, CA
- $160,500 - $262,350 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Health insurance
- Paid time off
Operations and Marketing Coordinator
Buena Visita Great Clips —San Jose, CA
- $80,000 - $100,000 a year
- Full-time
- Google Workspace
- Marketing
- No high school diploma
- Paid holidays
- Health insurance
Director, People Business Partner
paypal —San Jose, CA
- $176,500 - $262,350 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
Regional Travel Manager - Americas
Adobe —San Jose, CA
- $75,900 - $156,100 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Travel
Inventory and Logistics Manager
Cadence Design Systems —San Jose, CA
- $108,500 - $201,500 a year
- Full-time
- 6 years
- Microsoft Outlook
- Bachelor of Science
- Employee stock purchase plan
- Paid holidays
Learning & Development Manager
Four Seasons —East Palo Alto, CA
- $90,000 - $105,000 a year
- Full-time
- Mid-level
- 3 years
- Hotel
- Free parking
- Health insurance
Global Learning Program Manager
Santa Clara University —Santa Clara, CA
- Weekends as needed
- Computer literacy
- Office
- 3 years
- Commuter assistance
- Disability insurance
12d
Senior Director Supply Chain Support Services - Fixed Term
Stanford Health Care —Hayward, CA
- $94.35 - $125.03 an hour
- Full-time
- 11+ years
- Office
- Master's degree
9d
Supply Chain Manager
Biomerics —Santa Clara, CA
- Full-time
- 5 years
- Microsoft Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
14d
Associate Project Manager
Super Micro Computer —San Jose, CA
- $85,000 - $95,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Commodity Business Manager
Onto Innovation —Milpitas, CA
- $144,000 - $216,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- Contracts
- Employee stock purchase plan
- Disability insurance
Social Services Program Manager III - DFCS
The County of Santa Clara —Santa Clara County, CA
- $163,134.40 - $198,330.08 a year
- Full-time
- Background check
- Nursing
- Doctoral degree
- Wellness program
- AD&D insurance
8d

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Front Office Manager

Delta Hotel Santa Clara - Silicon Valley -
Santa Clara, CA

Quick Apply

Job Details

Full-time
$87,000 - $91,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Paid sick time

Qualifications

Microsoft Excel
Managing inventory control systems
Managing teams in a customer support role
Team leadership
Coaching
Pricing analysis experience within hospitality industry
Revenue management
Managing hospitality teams
Frontline customer support management
Analysis skills
Property management systems (PMS)
Front desk
Yield management
Leadership
Hospitality management
Hotel management

Full Job Description

Job Summary

The Front Office Manager is responsible for leading the daily operations of the Front Office, ensuring exceptional guest experience while maintaining the highest standards of hospitality, operational excellence, and financial performance. This position oversees Front Desk, Guest Services, Reservations and related operations, ensuring compliance with brand standards, company policies, and service expectations.

This position will report directly to the Hotel Manager and General Manager

Job Duties and Responsibilities

Guest Experience & Daily Operations

Lead daily Front Office and Guest Services operations, including check-in/check-out, room assignments, and guest recovery, to ensure exceptional guest experiences.
Monitor guest satisfaction scores and feedback; identify trends and implement improvements to enhance the guest experience.
Conduct daily pre-shift meetings to communicate operational priorities and ensure alignment across hotel departments.
Oversee Lost & Found procedures to ensure timely and accurate return of guest belongings.

Team Leadership & Development

Provide leadership, coaching, and direction to Front Desk associates, fostering teamwork and accountability.
Recruit, interview, train, and develop Front Office associates on brand standards, service expectations, systems, and procedures.
Deliver ongoing coaching, performance feedback, recognition, and corrective action as needed to maintain service excellence.
Create staffing schedules based on occupancy levels, business demands, and operational needs, ensuring proper coverage.

Revenue & Financial Management

Oversee reservation systems, room inventory, rate management, and daily pricing strategies to maximize occupancy and revenue.
Partner with Revenue Management and hotel leadership to monitor RevPAR performance, occupancy trends, and financial results.
Ensure accurate handling of room inventory, reservations, billing, and front office financial reporting.
Review timekeeping records and approve payroll information to ensure accuracy and associate satisfaction.

Administration & Compliance

Maintain compliance with hotel policies, safety standards, and brand operating procedures.
Identify operational challenges, develop solutions, and implement processes to improve efficiency and guest satisfaction.
Maintain proper controls of Front Office supplies, equipment, keys, and guest service materials.
Communicate effectively with guests, associates, department leaders, and executives to support successful daily operations.
Support hotel initiatives, brand programs, and other operational responsibilities as assigned.

Qualifications

Front Office leadership experience is required. Candidates without hotel Front Office management experience will not be considered.
High school diploma or GED with a minimum of 3 years of experience in guest services management within a hotel or related hospitality environment; OR a two-year degree in Hotel and Restaurant Management, Hospitality Management, Business Administration, or a related field, with a minimum of 4 years of experience in guest services management within a hotel or related professional area.
Minimum of 2 years of experience supervising a team in a hospitality or customer service setting preferred.
Bilingual English/Spanish preferred.
Experience with Lightspeed PMS, MARSHA, GXP, MGS, and MICROS preferred.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Excellent communication skills in person, by phone, in writing, electronically, or by email.
Proven ability to lead, coach, and develop associates while maintaining high levels of guest satisfaction.

Physical Demands

Stand and walk for extended periods throughout the shift.
Occasionally lift, carry, push, or pull items weighing up to 50 pounds.
Bend, reach, stoop, kneel, and use repetitive hand movements.
Work in a fast-paced environment while maintaining professionalism and attention to detail.
Respond quickly to guest and operational needs throughout the property.
Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs

What We Offer

Comprehensive benefits package, including Medical, Dental, and Vision insurance program.
401(k) participation with a company matching program.
Discounted travel benefits at exclusive rates.
Comprehensive time-off package, including vacation pay, sick pay, and holidays.
Complimentary employee meals.
And much more!

Job Type: Full-time

Pay: $87,000.00 - $91,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Inventory Balancing at a Hotel: 2 years (Required)
Hotel Daily Room Inventory Management : 2 years (Required)
Hotel Daily Pricing Process: 2 years (Required)
Lightspeed PMS: 2 years (Required)
Marriott Front Office at a Hotel: 2 years (Required)
Hotel Revenue management: 2 years (Required)

Location:

Santa Clara, CA 95054 (Required)

Ability to Commute:

Santa Clara, CA 95054 (Required)

Ability to Relocate:

Santa Clara, CA 95054: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

returns manager jobs in san jose, ca

Front Office Manager

Assistant Store Manager

Assistant General Manager with CapEx Experience

House Manager & Family Assistant (with meal prep support)

Bench General Manager

Academic Department Manager

Office & Facilites Manager

Sr Manager, People Business Partner

Staff Experience Designer, Servicing

Operations and Marketing Coordinator

Director, People Business Partner

Regional Travel Manager - Americas

Inventory and Logistics Manager

Learning & Development Manager

Global Learning Program Manager

Senior Director Supply Chain Support Services - Fixed Term

Supply Chain Manager

Associate Project Manager

Commodity Business Manager

Social Services Program Manager III - DFCS

I want to receive the latest job alert for returns manager in san jose, ca

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