Top 1296 Service coordinator Jobs in San Jose, Ca

Customer Service Coordinator - Onsite - Full-Time - Palo Alto, California
ProTransport-1, LLC —Santa Clara, CA
- $25 - $28 an hour
- Overtime
- Writing skills
- High school diploma or GED
- Ability to sit for extended periods
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Residential Services Coordinator - All Shifts Available (Day/Swing/Night)
Episcopal Community Services (ECS) —San Jose, CA
- $23.50 an hour
- Part-time
- Background check
- Current TB test
- Experience working with individuals with disabilities
- 403(b) matching
- Health insurance
Quick Apply
Coordinator, Customer Service II - TR
Corovan —San Jose, CA
- $22.75 - $28.00 an hour
- Overtime
- Microsoft Excel
- Bachelor of Science
- English
Quick Apply
Resident Services Coordinator (Parkview Family-1443, Taylor Oaks-1272)
EAH INC. —San Jose, CA
- Online Application
- Background check
- 18 years or older
- Criminal background check
- Wellness program
- 403(b) matching
Quick Apply
Resident Care Coordinator
AlliedUp Cooperative, Inc. —San Jose, CA
- $24 an hour
- Mid-level
- Case management
- Organizational skills
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12d
Office Coordinator and Administrative Assistant - Housing Trust Silicon Valley
Another Source —San Jose, CA
- $29.33 - $35.58 an hour
- Overtime
- Mid-level
- Office
- 3 years
2d
Workplace Exp Coordinator
CBRE —San Jose, CA
- $24 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Admissions Coordinator, WM
Pathway Society Inc. —San Jose, CA
- $35 - $41 an hour
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Paid holidays
- Health insurance
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5d
Service Operations Coordinator
Air Systems, Inc. —San Jose, CA
- $35 - $39 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Commuter assistance
- Health savings account
12d
MOTOR VEHICLE REPRESENTATIVE
Department of Motor Vehicles —Santa Clara County, CA
- $3,745 - $5,429 a month
- Online Application
- Office
- Clean MVR report
- US work authorization
- Disability insurance
- Health insurance
2d
Office Coordinator I - Mental Health 373
Telecare Corporation —San Jose, CA
- $26.31 - $31.72 an hour
- Full-time
- 18 years or older
- Current TB test
- Local
- Mileage reimbursement
- Paid holidays
Quick Apply
12d
Group Reservation Coordinator - Signia by Hilton San Jose
Hilton —San Jose, CA
- $34 an hour
- Full-time
- Word processing
- Hotel
- Data entry
- Paid parental leave
- Employee stock purchase plan
3d
Admissions Coordinator
Front Porch —Cupertino, CA
- $30.00 - $38.34 an hour
- Customer service
- Pass drug screening
- Mid-level
11d
Workplace Experience Sr Coordinator
CBRE —Los Gatos, CA
- $35.58 - $36.06 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Project Coordinator Facilities Full Time Days
Stanford Health Care Tri-Valley —Pleasanton, CA
- $42.24 - $54.60 an hour
- Full-time
- Hospital
- Writing skills
- English
Assistant Recreation Coordinator
LOS GATOS COMMUNITY —Los Gatos, CA
- $32.85 - $50.96 an hour
- Full-time
- CPR Certification
- Microsoft Outlook
- Basic math
Quick Apply
Workplace Coordinator
Atomic Machines —Santa Clara, CA
- $35 - $42 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
12d
Office Coordinator
Maxim Healthcare Services Direct —San Jose, CA
- $26 - $27 an hour
- Full-time
- HIPAA
- Office
- Administrative experience
- Profit sharing
- Commuter assistance
Quick Apply
Facilities Coordinator - San Jose On-Site
CBRE —San Jose, CA
- $63,000 - $82,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Marketing Coordinator
Santa Clara Family Health Plan —San Jose, CA
- $67,863 - $101,795 a year
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Excel
Quick Apply

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Customer Service Coordinator - Onsite - Full-Time - Palo Alto, California

ProTransport-1, LLC -
Santa Clara, CA

Quick Apply

Job Details

Full-time
$25 - $28 an hour

Qualifications

Computer operation
Spreadsheets
Writing skills
High school diploma or GED
Telecommunications headsets
Typing
Productivity software

Full Job Description

Job Summary:

Under the general supervision of the Regional Business Development Manager, the Customer Service Coordinator is responsible for answering and triaging all communications from the facility's transfer center and coordinating an appropriate resource to meet our customer’s needs. This position bridges the gap between Dispatchers and the facility's Transfer Center Specialists. In the CSC role you will be responsible for maintaining abundant coverage of necessary resources with the tools provided during training as well as supporting the transfer center with additional tasks to ensure smooth and safe transportation of all patients. This position requires the CSC to be ON SITE ONLY and, as the face of the company, a positive, empathetic, and professional attitude is essential.

Pay Rate: This is a non-exempt position that will have an hourly rate between $25.00/hr and $28.00/hr depending on experience.

Essential Duties & Responsibilities:

Provide on site support for the Transfer Center
Demonstrate exceptional customer service skills with both internal and external customers
Always maintain a calm and professional demeanor
Demonstrate the ability to communicate clearly and professionally both verbally and in writing
Develop a high degree of familiarity with the Santa Clara service area
Maintain a high degree of familiarity and demonstrate compliance with all established Company and customer policies and procedures as they apply to coordination of patient referral and transport
Demonstrate the ability to take direction as well as to work independently and as part of a group
Operate computer terminal and demonstrate proficiency in Microsoft Office Suite
Operate a multiline computerized phone system
Document all phone transactions using a computer aided dispatch (CAD) program
Work alongside the Transfer Center staff within the facility's campus
Coordinate Transfer Center originating requests with area specific dispatcher
Assist case management, unit clerks, and nursing staff in all transportation needs
Manage crew, team, and patient safety and location via GPS tracking
Communicate with area specific dispatcher any changes, prenotifications, and resource needs
Identify areas of improvement
Other duties as assigned
Schedule: Thursday, Friday, Saturday, Sunday 11:00 am to 11:30 pm

Minimum Requirements:

High School Diploma, GED, or equivalent
One (1) or more years of experience in a health care or EMS environment
Ability to type a minimum of forty (40+) words per minute
Demonstrate the ability to communicate clearly and professionally both verbally and in writing
Proficient computer skills including Microsoft Office, email, and spreadsheet software programs

Preferred Qualifications:

Transfer center, call center, or other related experience
EMS dispatch experience
Advanced understanding of medical terminology

Additional Requirements:

Must be able to successfully pass a background investigation and pre-employment medical examination, which includes drug and alcohol screening
Must be able to work all shifts including, but not limited to, day/swing/night, weekends, holidays, and mandatory overtime as needed
Must be able to perform the role efficiently and consistently during shifts
Able to rotate shift assignments as needed and/or required based on operational need

Physical Requirements:

Must be able to sit for an extended period of time
Must be able to wear a telephone headset
Must be able to hear and communicate clearly to perform job duties in person and over the telephone
Adequate vision required to be able to read information from printed sources and computer screens
Requires frequent repetitive hand movements, standing, walking, reaching, and grasping

#IND-PT1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

service coordinator jobs in san jose, ca

Customer Service Coordinator - Onsite - Full-Time - Palo Alto, California

Residential Services Coordinator - All Shifts Available (Day/Swing/Night)

Coordinator, Customer Service II - TR

Resident Services Coordinator (Parkview Family-1443, Taylor Oaks-1272)

Resident Care Coordinator

Office Coordinator and Administrative Assistant - Housing Trust Silicon Valley

Workplace Exp Coordinator

Admissions Coordinator, WM

Service Operations Coordinator

MOTOR VEHICLE REPRESENTATIVE

Office Coordinator I - Mental Health 373

Group Reservation Coordinator - Signia by Hilton San Jose

Admissions Coordinator

Workplace Experience Sr Coordinator

Project Coordinator Facilities Full Time Days

Assistant Recreation Coordinator

Workplace Coordinator

Office Coordinator

Facilities Coordinator - San Jose On-Site

Marketing Coordinator

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