Top 16 Customer support coordinator Jobs in San Jose Ca

Customer Success Coordinator
Friendlier Company —Stanford, CA
- $55,000 - $60,000 a year
- Full-time
- Background check
- University
- US work authorization
- Opportunities for advancement
Quick Apply
22h
Customer Success Coordinator
Friendlier Company —Stanford, CA
- $30 an hour
- Contract
- Spanish
- University
- US work authorization
- Opportunities for advancement
21h
Intake Coordinator, Home Health
Centerwell —San Jose, CA
- $50,700 - $64,200 a year
- Full-time
- Word processing
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
6d
Sr. Customer Services Coordinator
Super Micro Computer —San Jose, CA
- $28 - $33 an hour
- Microsoft Outlook
- 5 years
- Office
Client Services & Operations Coordinator
Slamins Insurance Services —Santa Clara, CA
- $25 - $28 an hour
- Part-time
- Hybrid work
- Office
- Administrative experience
- Organizational skills
- 401(k)
Quick Apply
1d
Sr. Customer Service Coordinator
Super Micro Computer —San Jose, CA
- $28 - $33 an hour
- Microsoft Outlook
- 5 years
- Mid-level
8d
IT Service Coordinator
Central Computer —Santa Clara, CA
- $20 - $25 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Health insurance
- Dental insurance
Account Coordinator
INSIDE SOURCE INC. —San Jose, CA
- $60,000 - $65,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Service Coordinator
All-Guard Alarm Systems, Inc. —Livermore, CA
- $25 - $30 an hour
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
Sr. Parts & Customer Support Coordinator
Hoshizaki Western Distribution Center Inc —Union City, CA
- $24 - $28 an hour
- Customer service
- 5 years
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
Piercing Care Coordinator
FIAT LUX GROUP LLC —Los Gatos, CA
- $25 - $28 an hour
- 8 hour shift
- Bachelor's degree
- Experience equivalent to degree accepted
- Communication skills
- 401(k)
- Employee discount
Quick Apply
First Legal Coordinator
First Legal Network LLC —San Jose, CA
- $40,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Account Coordinator
Forest Guan's Mushroom —Fremont, CA
- $28 - $32 an hour
- Full-time
- Background check
- Microsoft Outlook
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
12d
Service Coordinator
Stevens Creek Toyota —San Jose, CA
- $18 an hour
- Weekends as needed
- 1 year
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Coordinator
CRST The Transportation Solution, Inc. —Hayward, CA
- $18 - $20 an hour
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply

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Customer Success Coordinator

Friendlier Company -
Stanford, CA

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
22 hours ago

Benefits

Opportunities for advancement

Qualifications

Customer communication
Teamwork
Organizational skills
Customer support
Account management
Client interaction via phone calls

Full Job Description

Job Overview

Customer Success Coordinator

Location: Stanford, CA (Onsite)

Hours: Full-time

Pay: $55,000 - $60,000

About Us:

Friendlier is leading the reusable packaging movement across North America. With our innovative turnkey reusable packaging solution, we aim to revolutionize the way businesses approach packaging by making sustainability easy and accessible. Our mission is to drive positive environmental impact while offering convenience and cost savings to our clients.

We are searching for a full-time Customer Success Coordinator to join our growing customer success team and own the Friendlier program at Stanford. Having recently deployed the Friendlier reusable program across 12 locations on campus, and with plans for more, we need a dedicated, onsite point person to support customer inquiries, program launches, and communications as the program continues to grow. This role will report to the CRO.

Key Responsibilities:

Serve as the primary, onsite point of contact for customer inquiries about the Friendlier program, responding promptly and helpfully
Troubleshoot and resolve day-to-day issues related to bin availability, pickups, and returns
Answer student and staff questions about the program in person, by email, and across other channels
Support new location launches of the Friendlier program across Stanford, including setup, training, and onboarding
Organize and conduct onsite boothing at high-traffic locations and represent Friendlier at key Stanford events to raise awareness of the program
Coordinate launch communications and materials so each new location has a smooth rollout
Develop and send regular communications (email, signage, social media) to keep students and staff informed and engaged with the program
Conduct interviews and gather feedback from students and staff to understand their experience, identify opportunities for improvement, and summarize insights for internal stakeholders
Regularly audit Friendlier bins and waste outlets across campus and run experiments (e.g. testing a new bin placement) to improve return rates, plus other projects as identified by the Director, Customer Success

What You Bring to the Role:

Based in or able to work onsite regularly at Stanford, CA
1+ years of experience in customer success, customer support, account management, or a similar customer-facing role (recent graduates with relevant internship experience are encouraged to apply)
Passion for sustainability - you get excited talking about expanding reuse!
Strong organizational skills - ability to move between projects and prioritize
Effective written and verbal communication skills, comfortable engaging both students and staff
Entrepreneurial mindset, comfortable working independently
Positive attitude and energy

Why You Should Join Us:

Opportunity to make a meaningful impact by driving positive environmental change through innovative solutions.
Competitive compensation and benefits package
Collaborative and inclusive work culture that values diversity, creativity, and continuous learning.
Flexible work environment
Career growth and advancement opportunities within a fast-growing startup environment.

We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for everyone, regardless of race, ethnicity, gender, age, disability, or 2SLGBTQI+ identity. Be part of a team that celebrates diversity and promotes an inclusive environment for all. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.

Pay: $55,000.00 - $60,000.00 per year

Application Question(s):

Are you able to work on site at Stanford University?

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in san jose ca

Customer Success Coordinator

Customer Success Coordinator

Intake Coordinator, Home Health

Sr. Customer Services Coordinator

Client Services & Operations Coordinator

Sr. Customer Service Coordinator

IT Service Coordinator

Account Coordinator

Service Coordinator

Sr. Parts & Customer Support Coordinator

Piercing Care Coordinator

First Legal Coordinator

Account Coordinator

Service Coordinator

Customer Service Coordinator

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