Top 19 Desktop support technician – level Jobs in San Jose Ca

IT Services Technician
SpaceXAI —Palo Alto, CA
- $90,000 - $110,000 a year
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
IT Desktop Support
Axiom Technologies —Milpitas, CA
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Desktop Support Technician, IT Operations
Tesla —Palo Alto, CA
- $24.00 - $52.80 an hour
- Full-time
- Azure
- Mid-level
- Windows
- Commuter assistance
- Health savings account
IT Regional Service Technician
The 20 —San Jose, CA
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Travel
- Communication skills
- Health savings account
- Health insurance
Quick Apply
11d
IT Technician
Definitive Networks, Inc. —Pleasanton, CA
- $75,000 - $90,000 a year
- Full-time
- Azure
- Customer service
- English
- Paid training
- Paid holidays
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GIS Technician
RMSI —Sunnyvale, CA
- Full-time
- Computer literacy
- English
- Research
IT Field Desktop Connectivity Technician
Pacific Office Automation —Pleasanton, CA
- $22 - $30 an hour
- Analysis skills
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
2d
Desktop Support Technician
Ovation Workplace Services Inc —Sunnyvale, CA
- $45,000 - $54,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- Mid-level
Quick Apply
Desktop Support Technician
DAHLIN Architecture | Planning | Interiors —Pleasanton, CA
- $22 - $26 an hour
- Full-time
- Azure
- Office
- US work authorization
- Health insurance
- Dental insurance
Media Systems Specialist, Operations
Santa Clara University —Santa Clara, CA
- Weekends as needed
- Remote
- Classroom
- Bachelor of Science
- Research
VDC Technician
Cupertino Electric, Inc. —San Jose, CA
- $28 - $46 an hour
- Weekends as needed
- Office
- Windows
- High school diploma or GED
Animal Care Assistant III
Stanford University —Stanford, CA
- Overtime
- Computer literacy
- English
- Mid-level
6d
Help Desk Support Technician, Tier II (Hybrid - Scotts Valley, CA)
BCS365 —Scotts Valley, CA
- $29.18 - $35.92 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
12d
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply
12d

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IT Services Technician

SpaceXAI
Palo Alto, CA

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Job Details

$90,000 - $110,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Desktop computer repair
Computer operation
Network troubleshooting
Laptop (troubleshooting support)
Printer (troubleshooting support)
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Desktop applications
IP networking
Productivity software
Desktop administration
Peripheral hardware support

Full Job Description

SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

ABOUT THE ROLE:

We are seeking a motivated and detail-oriented IT Services Technician (Level 1) to join our dynamic IT team. This role is responsible for providing first-line technical support to our Tutors Space, resolving basic IT issues, onboardings and escalating complex problems to specialist teams in various IT disciplines. The ideal candidate is passionate about technology, has strong problem-solving skills, and delivers exceptional customer service. This role is going to support an off-hours schedule and the shift will be from 2-11pm on-site at our Palo Alto HQ.

RESPONSIBILITIES:

Provide first-line technical support via phone, email, or in-person for hardware, software, and network-related issues.
Troubleshoot and resolve basic IT issues, including desktop, laptop, printer, and peripheral malfunctions.
Assist users with software installations, account setups, and password resets.
Log, track, and document all service requests in the ticketing system, ensuring timely resolution or escalation.
Escalate unresolved issues to Level 2 or specialized teams with detailed documentation.
Maintain and update IT knowledge base articles and self-service wikis for common issues.
Perform routine maintenance tasks, such as software updates and system backups, as directed
Assist with onboarding new employees, including setting up workstations and accounts.
Adhere to company IT policies, procedures, and security protocols.
Provide new hire onboarding and off-boarding service support

BASIC QUALIFICATIONS:

High school diploma or equivalent; Associate's degree in IT, Computer Science, or related field preferred.
0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply)
Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications.
Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP).
Strong communication and customer service skills to assist non-technical users effectively.
Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
CompTIA A+, Network+, or similar certifications are a plus but not required.
Ability work after hours and graveyard shifts

PREFERRED SKILLS AND EXPERIENCE:

Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools.
Basic knowledge of Active Directory and user account management.
Willingness to learn and adapt to new technologies and processes

COMPENSATION AND BENEFITS:

$90,000 - $110,000 USD (USD hourly)

Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Quick Apply

Refine Your Search

desktop support technician – level jobs in san jose ca

IT Services Technician

IT Desktop Support

Desktop Support Technician, IT Operations

IT Regional Service Technician

IT Technician

GIS Technician

IT Field Desktop Connectivity Technician

Desktop Support Technician

Desktop Support Technician

Media Systems Specialist, Operations

VDC Technician

Animal Care Assistant III

Help Desk Support Technician, Tier II (Hybrid - Scotts Valley, CA)

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ABOUT THE ROLE:

RESPONSIBILITIES:

BASIC QUALIFICATIONS:

PREFERRED SKILLS AND EXPERIENCE:

COMPENSATION AND BENEFITS:

ITAR REQUIREMENTS:

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