Top 29 Help desk analyst Jobs in San Jose Ca

Desktop Analyst
Bloom Energy —Fremont, CA
- $35 - $40 an hour
- Extended hours
- Google Workspace
- Azure
- Mid-level
Quick Apply
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Technical and Logistics Support Analyst - 6400945
Logic —Mountain View, CA
- $21.39 - $49.57 an hour
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
7d
Technical and Logistics Support Analyst - 6340652
Accenture —Mountain View, CA
- $22.47 - $32.47 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Clinical Systems Analyst - Data Integration & Software Development
Stanford Health Care —Palo Alto, CA
- $55.85 - $74.00 an hour
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
3d
Systems Applications Programmer II - Police Department
San Jose Police Department —San Jose, CA
- Online Application
- Azure
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Telephony Analyst - CCaaS (Contact Center as a Service)
Stanford Health Care —Newark, CA
- $55.85 - $74.00 an hour
- Full-time
- Computer Science
- Mid-level
- Office
Sr. Clinical Systems Analyst - QGenda
Stanford Health Care —Palo Alto, CA
- $59.21 - $78.43 an hour
- Full-time
- Computer Science
- Research
- Databases
Lead Reporting Analyst - Patient Experience Analytics and Reporting
Stanford Health Care —Palo Alto, CA
- $70.52 - $93.43 an hour
- Full-time
- 5 years
- HIPAA
- Office
8d
Sr. Business Systems Analyst - Workday Finance/Supply Chain Intergrations
Stanford Health Care —Palo Alto, CA
- $59.21 - $78.43 an hour
- Full-time
- Computer Science
- 5 years
- System design
SYSTEMS ANALYST — FREMONT, CA
Caspex —Fremont, CA
- Salesforce
- Mid-level
- Windows
Strategic Initiatives Analyst (Fixed-Term)
Stanford University —Stanford, CA
- $131,105 - $150,622 a year
- Extended hours
- Hybrid work
- Mid-level
- Office
- University
- Health insurance
- Tuition reimbursement
Staff Business Analyst
Guardant Health —Palo Alto, CA
- $120,955 - $195,700 a year
- Email
- Hybrid work
- Background check
- HIPAA
- Office
Software Engineer [Job ID #2]
Vertogic —Fremont, CA
- Email
- System design
- Mid-level
- Windows
SR. SYSTEMS ANALYST — FREMONT, CA
Caspex —Fremont, CA
- Computer science
- Computer Science
- Salesforce
Revenue Management Systems Analyst
Guardant Health —Palo Alto, CA
- $91,885 - $133,785 a year
- Email
- Hybrid work
- Background check
- 5 years
- Salesforce
IT Manager
Nova Ltd. —Fremont, CA
- $160,000 - $200,000 a year
- Oracle
- Continuous improvement
- Organizational skills
Quick Apply
Manager, Business Systems
Guardant Health —Palo Alto, CA
- $128,180 - $207,350 a year
- Email
- Hybrid work
- Background check
- Computer science
- Computer Science
Senior Vibration Analyst and Support Lead
Shoreline IoT —San Jose, CA
- Full-time
- Driver's License
- Bachelor's degree
- Travel
- Disability insurance
- 401(k)
Director, Product Management — Custom & Analog Design Solutions
Cadence Design Systems —San Jose, CA
- $178,500 - $331,500 a year
- Full-time
- Bachelor of Science
- Machine learning
- Product management
- Employee stock purchase plan
- Paid holidays
2d

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Desktop Analyst

Bloom Energy -
Fremont, CA

Quick Apply

Job Details

Contract
$35 - $40 an hour

Qualifications

Google Workspace
Zoom
Slack
IT infrastructure
Desktop administration

Full Job Description

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality. 

For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm. 

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century. 

We are looking for a Desktop Analyst  to join our team in one of today’s most exciting technologies.  This role will report to Sr. Service Help Desk Manager and based in Fremont, CA.  This is a fully on-site, in office role 5 days a week. 

Key Responsibilities:

Troubleshoot and resolve hardware, software, and networking issues with a focus on providing a quick and effective resolution.
Provide high-level IT support manufacturing, staff, and employee across all business functions.
Work with other IT teams (network, security, applications) to ensure coordinated problem resolution and ensure service continuity during extended hours.
On a rotational basis, provide day-to-day IT support for manufacturing staff, addressing issues related to desktop computers, workstations, printers, and peripheral devices (scanners, barcode readers, etc.).
Manage, monitor, and respond to IT incidents using Service Desk software (Jira). Ensure all work are logged, prioritized, and escalated according to established procedures.
Support and troubleshoot corporate devices, including laptops, smartphones, video conferencing equipment, printers, and collaboration tools.
Escalate complex technical issues to senior IT staff or specialists, providing detailed documentation and follow-up.
Provide guidance and troubleshooting support for virtual private network (VPN) connections, remote desktop tools, and cloud-based applications.
Maintain a high level of customer service and professionalism when interacting with staff.
Document solutions, create knowledge base articles, and contribute to internal process improvement initiatives.
Participate in after-hours on-call rotation, ensuring availability during critical incidents or outages.

The ideal candidate will:

Proven experience in an IT support or service desk role, ideally in an executive or high-priority support capacity.
Strong knowledge of Windows and Mac OS, as well as mobile devices (iOS, Android).
Proficiency with remote troubleshooting tools (e.g., TeamViewer, Zoom, VPN solutions).
Experience supporting office productivity software (e.g., Microsoft Office 365, Google Workspace, Adobe Creative Suite) and collaboration tools (e.g., Microsoft Teams, Slack).
Solid understanding of IT infrastructure, including networking, Active Directory, VPN, and cloud services (AWS, Azure).
Ability to handle sensitive information with discretion and maintain confidentiality.
Excellent communication skills, with the ability to explain complex technical concepts to non-technical users.
Strong problem-solving skills and a proactive approach to troubleshooting.
Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment.
Flexibility to work during evenings, weekends, and holidays as part of the extended hours on call rotation.
Experience with Microsoft Intune a plus
Experience with O365 Admin Portal Experience is a plus
IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified IT Professional (MCITP) are a plus.

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

#BEI2024

Pay: $35.00 - $40.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

help desk analyst jobs in san jose ca

Desktop Analyst

Remote Service Desk Analyst or IT Technical Support Analyst

Technical and Logistics Support Analyst - 6400945

Technical and Logistics Support Analyst - 6340652

Clinical Systems Analyst - Data Integration & Software Development

Systems Applications Programmer II - Police Department

Telephony Analyst - CCaaS (Contact Center as a Service)

Sr. Clinical Systems Analyst - QGenda

Lead Reporting Analyst - Patient Experience Analytics and Reporting

Sr. Business Systems Analyst - Workday Finance/Supply Chain Intergrations

SYSTEMS ANALYST — FREMONT, CA

Strategic Initiatives Analyst (Fixed-Term)

Staff Business Analyst

Software Engineer [Job ID #2]

SR. SYSTEMS ANALYST — FREMONT, CA

Revenue Management Systems Analyst

IT Manager

Manager, Business Systems

Senior Vibration Analyst and Support Lead

Director, Product Management — Custom & Analog Design Solutions

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