Top 37 Patient liaison Jobs in San Jose Ca

Patient Admin Specialist IV, Surgery/Radiology
Stanford Health Care —San Jose, CA
- $36.66 - $41.30 an hour
- Full-time
- Surgery
- 5 years
- Writing skills
Patient Access Representative Lead
Stanford Health Care —Palo Alto, CA
- $36.66 - $41.30 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Utilization Review Liaison
Washington Hospital —Fremont, CA
- $32.35 - $43.63 an hour
- 8 hour shift
- Mid-level
- Office
Quick Apply
11h
Community Liaison - Home Health
Sequoia Home Health —San Jose, CA
- $80,000 - $150,000 a year
- Full-time
- Marketing
- Customer service
- Mid-level
Quick Apply
Patient Liaison
Prenuvo —Redwood City, CA
- $25 - $27 an hour
- Weekends as needed
- Background check
- Clinic
- US work authorization
- Commuter assistance
- Health insurance
Quick Apply
10d
Patient Access Coordinator
Hanger, Inc. —Fremont, CA
- $23 - $25 an hour
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Windows
- Paid parental leave
- Paid holidays
16h
Full Charge Bookkeeper
Murieta Owners' Association —Newark, CA
- $25 - $29 an hour
- Part-time
- Background check
- Mid-level
- Office
- Paid holidays
- Paid time off
Quick Apply
3d
Clinical Liaison
Wound Docs —San Jose, CA
- $200 - $300 a day
- Part-time
- Skilled nursing facility
- LVN
- RN License
Quick Apply
Patient Care Coordinator
IMOTION PHYSICAL THERAPY INC —Fremont, CA
- $18 - $22 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Medical Assistant / Patient Care Coordinator I - Breast Oncology
Stanford Health Care —Palo Alto, CA
- $31.94 - $35.94 an hour
- Full-time
- Vital signs
- BLS Certification
- No experience needed
10h
Patient Care Coordinator I - Wound Care Clinic - Full Time
Stanford Health Care —Redwood City, CA
- $31.94 - $35.94 an hour
- Full-time
- Vital signs
- BLS Certification
- No experience needed
Case Management Liaison Lead
Stanford Health Care Tri-Valley —Pleasanton, CA
- $31.94 - $41.20 an hour
- Full-time
- Hospital
- Computer literacy
- BLS Certification
Full Time - Home Health - Marketing Liaison - Alameda County
On My Care —Fremont, CA
- $95,000 - $110,000 a year
- Full-time
- Mid-level
- Marketing
Quick Apply
PATIENT CARE COORD II (Medical Assistant)- Infectious Disease- FT Days (8 hrs.)
Stanford Health Care —Stanford, CA
- $33.22 - $37.39 an hour
- Full-time
- BLS Certification
- Mid-level
- High school diploma or GED
PATIENT CARE COORD II, FTE 1.0 Day-08 Hour Shift (Partial year position)
Stanford Health Care —Stanford, CA
- $33.28 - $37.35 an hour
- Full-time
- Vital signs
- BLS Certification
- Mid-level
Patient Care Coordinator II (Medical Assistant), Neurology Clinic SNHC – Full Time, Days (08HR)
Stanford Health Care —Palo Alto, CA
- $33.22 - $37.39 an hour
- Full-time
- BLS Certification
- Mid-level
- High school diploma or GED
(Medical Assistant) Patient Care Coordinator II, Oncology Infusion
Stanford Health Care —Pleasanton, CA
- $33.22 - $37.39 an hour
- Full-time
- Vital signs
- BLS Certification
- Mid-level
3d
Assistant Patient Care Manager, Operating Room
Lucile Packard Children's Hospital Stanford —Palo Alto, CA
- $87.31 - $109.14 an hour
- Full-time
- Nursing
- Surgery
- RN License
Patient Care Technician - PCT CCHT - Dialysis
Fresenius Medical Care —Union City, CA
- $25 - $32 an hour
- Full-time
- Inventory control
- Heavy lifting
- High school diploma or GED
- Health insurance
- Dental insurance
Senior Medical Science Liaison, Rare Disease - PNW
Acadia Pharmaceuticals Inc. —San Jose, CA
- $181,300 - $226,600 a year
- Medicine
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Employee stock purchase plan
10d

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Patient Admin Specialist IV, Surgery/Radiology

Stanford Health Care -
San Jose, CA

Apply Now

Job Details

Full-time
$36.66 - $41.30 an hour

Qualifications

Employee onboarding
Computer operation
Patient question and concern management
Phone communication
Writing skills
Windows
High school diploma or GED
Mentoring
Computer skills
Telephone systems
Multi-line phone systems
Medical terminology
Office phone management

Full Job Description

1.0 FTE Full time Day - 08 Hour R2658391 Hybrid 108560010 Admitting Cancer Patient Access 900 Welch Administrative Support SAN JOSE, 2589 Samaritan Dr, California

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

Surgery Coordination with Radiology for JVCC and SHC.

A Brief Overview
The primary responsibility of the Patient Administrative Specialist (PAS) is to handle new patient coordination, surgery scheduling, and other front office functions in the outpatient clinical setting. An Patient Administrative Specialist supports any and all administrative tasks related to the daily operations of the clinic. The career progression for a PAS consists of 4 levels, reflecting a clear set of skills, knowledge, and education and experience of each level. Employees have the opportunity to move up the career ladder by demonstrating skills that meet business needs and the requirements at the higher level.

What you will do

Primary Function:
Proficiency of Level III skills
AND
Performs the following
Specialized Functions:
Patient Interaction and Complex Registration
- Greeting and Assistance: Greet patients, complete registration check-in & check-out, verify insurance information is accurate, and assist with complex questions about appointments, authorization, payments, billing, and schedules.
- Patient Escalations: Seek, Identifies and resolve complex escalations, provides service recovery where appropriate. Escalate complex issues as defined by clinic specific pathways with proposed resolution plan.
- Referral Management & Appointment Scheduling: Track and manage incoming referrals and schedule appointments for patients in a timely manner. Serve as subject matter expert for the development and maintenance of scheduling instructions, referral guidelines, and insurance eligibility.
Administrative Tasks and Documentation
- Telephone and Messaging: Handles a significant volume of inbound and outbound patient calls, efficiently takes and routes messages, and manages patient correspondence.
- Documentation Management: Manage faxes, mail, file documentation, and maintain databases.
- Systems Use: Process forms and utilize phone and electronic medical records systems.
- Orientation: Welcome and orient new PAS staff members to best practices.
Communication and Coordination
- Professional Communication: Maintain communication with PAS staff, medical center/clinic staff, physicians, and patients.
- Provider Coordination: Communicate scheduling preferences and urgent needs with providers.
Trainer
- Serve as a mentor and subject matter expert, focusing on the orientation for new staff and ongoing education for existing staff.
Additional Duties
- In addition to demonstrating Master Level proficiency in service line specific functions, must also fulfill higher-functioning duties as defined by the department (e.g., participating in special projects, disseminating best practices, lead in-service trainings)

Education Qualifications

High school graduate or equivalent required.
Associate or bachelor's degree in health-related field from an accredited college or universtiy preferred.

Experience Qualifications

At least five (5) years of related healthcare experience (Including external experience) required.

Required Knowledge, Skills and Abilities

Knowledge:
- Knowledge of Windows-based office software, computers, and operating systems
- Strong Knowledge of medical terminology
Skills:
- Strong written and phone/verbal communication skills
- Phone skills, including familiarity with complex or multi-line phone systems
- Strong time management and organizational skills
- Ability to solve problems and manage multiple priorities
Abilities:
- Actively listen to patients and colleagues
- Provide exceptional patient experience by empathizing with patients, demonstrating compassion and understanding while addressing their needs and concerns with sensitivity and professionalism
- Adjust communications to fit the needs and level of understanding of the receiver
- Exercise calmness in stressful situations
- Assist with welcoming & orienting new PAS staff members
- Demonstrate exemplary customer service and acts as a liaison between the front and back office
- Ability to acquire and develop departmental expertise
- Plan, prioritize, and organize work independently with attention to detail and deadlines
- Provide guidance and support to peer PAS colleagues on handling patient escalations as needed

These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $36.66 - $41.30 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Apply Now

Refine Your Search

patient liaison jobs in san jose ca

Patient Admin Specialist IV, Surgery/Radiology

Patient Access Representative Lead

Utilization Review Liaison

Community Liaison - Home Health

Patient Liaison

Patient Access Coordinator

Full Charge Bookkeeper

Clinical Liaison

Patient Care Coordinator

Medical Assistant / Patient Care Coordinator I - Breast Oncology

Patient Care Coordinator I - Wound Care Clinic - Full Time

Case Management Liaison Lead

Full Time - Home Health - Marketing Liaison - Alameda County

PATIENT CARE COORD II (Medical Assistant)- Infectious Disease- FT Days (8 hrs.)

PATIENT CARE COORD II, FTE 1.0 Day-08 Hour Shift (Partial year position)

Patient Care Coordinator II (Medical Assistant), Neurology Clinic SNHC – Full Time, Days (08HR)

(Medical Assistant) Patient Care Coordinator II, Oncology Infusion

Assistant Patient Care Manager, Operating Room

Patient Care Technician - PCT CCHT - Dialysis

Senior Medical Science Liaison, Rare Disease - PNW

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