Top 18 Resident advocate Jobs in San Jose Ca

Resident Advocate-Bernal Grave (Thurs-Mon)
HomeFirst —San Jose, CA
- $28.11 an hour
- Full-time
- Sanitation
- Mid-level
- Fair chance
- Commuter assistance
- Disability insurance
Resident Advocate-EIH First Street - Swing (Tue-Sat)
HomeFirst —San Jose, CA
- $28.11 an hour
- 8 hour shift
- Sanitation
- Fair chance
- Experience equivalent to degree accepted
- Commuter assistance
- Disability insurance
Resident Advocate VDO Weekends Only
HomeFirst —San Jose, CA
- $28.11 an hour
- Weekends only
- Writing skills
- Sanitation
- Microsoft Office
- Paid sick time
Resident Advocate-Rue Ferrari Weekends Only
HomeFirst —San Jose, CA
- $28.11 an hour
- Weekends only
- Computer literacy
- Writing skills
- Sanitation
- Paid sick time
Resident Advocate - EIH Via Del Oro (32 Hours) Swing (Fri-Tues)
HomeFirst —San Jose, CA
- $28.11 an hour
- Full-time
- Sanitation
- Fair chance
- Experience equivalent to degree accepted
- Commuter assistance
- Disability insurance
Resident Advocate-EIH Cerone Day (Tuesday-Saturday)
HomeFirst —San Jose, CA
- $28.11 an hour
- 8 hour shift
- Sanitation
- Mid-level
- Fair chance
- Commuter assistance
- Disability insurance
Resident Advocate BRC Sun-Wed (Grave)
HomeFirst —San Jose, CA
- $28.11 an hour
- Full-time
- Sanitation
- Mid-level
- Fair chance
- Commuter assistance
- Disability insurance
13d
Resident Advocate-Rue Ferrari Expansion Swing Tues-Sat
HomeFirst —San Jose, CA
- $28.11 an hour
- 8 hour shift
- Mid-level
- Fair chance
- Experience equivalent to degree accepted
- Commuter assistance
- Disability insurance
Lead Residential Counselor - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $24 - $28 an hour
- Overnight shift
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Residential Counselor - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $24 - $26 an hour
- Overnight shift
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Relief Residential Counselor - Young Adult Shelter
BILL WILSON CENTER —San Jose, CA
- $27 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
- Paid holidays
- Health insurance
Shift Supervisor BRC Hybrid Swing/Day Fri-Mon
HomeFirst —San Jose, CA
- $38.47 an hour
- 8 hour shift
- Mid-level
- Microsoft Office
- 3 years
- Commuter assistance
- Disability insurance
13d
Shift Supervisor-(32 Hour) Floater Swing (Fri-Sat) EIH Ferrari (Sun-Mon) EIH Bernal
HomeFirst —San Jose, CA
- $38.47 an hour
- 8 hour shift
- Mid-level
- 3 years
- Recruiting
- Commuter assistance
- Disability insurance
Shift Supervisor-Hybrid (32 Hour) EIH Rue Ferrari Expansion Grave (Sun-Mon) Swing (Fri-Sat)
HomeFirst —San Jose, CA
- $38.47 an hour
- 8 hour shift
- Mid-level
- 3 years
- Recruiting
- Commuter assistance
- Disability insurance
Shift Supervisor EIH VDO-Swing Shift (Tues-Sat)
HomeFirst —San Jose, CA
- $38.47 an hour
- Full-time
- Mid-level
- 3 years
- Recruiting
- Commuter assistance
- Disability insurance
Relief Residential Counselor - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $27 an hour
- Part-time
- Background check
- Spanish
- CPR Certification
Temp-Shift Supervisor-Navigation HUB Grave Sun-Thurs
HomeFirst —San Jose, CA
- $38.47 an hour
- 8 hour shift
- Adults
- Mid-level
- Microsoft Office
- Commuter assistance
- Disability insurance
Saratoga Retirement Community - Caregiver
Saratoga Retirement Community —Saratoga, CA
- $20 - $24 an hour
- Full-time
- CPR Certification
- Skilled nursing facility
- BLS Certification
10d

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Resident Advocate-EIH First Street - Swing (Tue-Sat)
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AA degree (or equivalent of 2 years of higher education) or two years of field experience in social services. Promote and lead weekly workshops for participants…
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resident advocate jobs near san jose ca

Resident Advocate-Bernal Grave (Thurs-Mon)

HomeFirst -
San Jose, CA

Apply Now

Job Details

Full-time
$28.11 an hour

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Pet insurance

Qualifications

Experience working with individuals experiencing homelessness
Experience working with individuals from underserved communities

Full Job Description

Position: Resident Advocate – Bernal

Reports to: Program Manager

Location: EIH Bernal, San Jose

Type: Non-Exempt

Compensation: $28.11/ Hourly

ABOUT HOMEFIRST

Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

OUR VALUES

Kindness: We act with empathy toward others.
Passion: We ignite change to fulfill our mission.
Excellence: We deliver exceptional service to our communities.

POSITION OVERVIEW

The Emergency Interim Housing (EIH), Bernal Program is a housing-focused, low-barrier, and harm-reduction program designed to serve individuals experiencing homelessness within the City of San Jose. EIH Bernal program is an adult-only, referral-based program that provides onsite comprehensive support services. The goal of EIH Bernal is to assist all program participants with transition from emergency interim housing into permanent housing.

The Resident Advocate is responsible for the overall day-to-day operation on site and responds to program participants needs on an as needed basis. They facilitate the flow of on-site amenities like access to clinical services, workshops, laundry supplies and food services ensuring each participant’s essential needs are met. They also ensure participant, staff and guest safety through regular check-ins and monitoring of the site grounds and sleeping units.

For more information, please visit https://www.homefirstscc.org

REPORTING RELATIONSHIP: The position reports to the on-site Program Manager and is a vital member of the Bernal site.

PRIMARY RESPONSIBILITIES

Direct Service (90%)

Responsible for the care, safety and supervision of program participants and guest
Implement and enforce EIH guidelines and EIH site rules
Welcome all agency guests to the facility, including program participants, volunteers, staff, and community members
Check guests into and out of the facility using the Homeless Management Information System (HMIS)
Document all notes of services provided into HMIS within 3 business days
Complete intake of potential participants including thorough and accurate VI-SPDAT assessments
Work with participants to execute their personalized housing plan
Provide direct guest support with developing, updating, and reassessing housing plans
Make timely and appropriate decisions in emergency situations, including awareness of the need for safety of all participants involved, mandated reporting, and contacting appropriate staff/responding agencies
Promote and lead weekly workshops for participants on site to include topics such as financial literacy, tenant rights and mediation, resume building, job search and credit repair, etc.
Respond to guest crises using de-escalation and Mental Health First Aid techniques as applicable
Adhere to HomeFirst’s service delivery practices, including Trauma Informed Care, client- centered practice, and Crisis Prevention Intervention model
Complete and submit Incident Reports, Behavioral Contracts, and Gross Violations as needed
Provide information, referrals, housing resources, and program support to program participants
Distribute clothing, linens, toiletries, and any other items supplied by the program
Restock program supplies and submit supply order request in a timely manner
Inspect cabins and complete inspection sheets on site
Support with participants treatment of property prior to move-in
Provide general site clean-up, reporting any maintenance or janitorial needs to the Shift Manager or Program Coordinator in a timely manner
Conduct cabin, facility, and perimeter checks
Assist with set-up and break-down for any special events or activities
Complete and file all paperwork in a timely manner
Maintain professional conduct, attitude and appearance
Communicate to and delegate tasks to next shift
Maintain confidentiality regarding clients, personnel and other internal agency affairs
Conduct business according with employee handbook, exercising judgement and serving the best interests of the agency and community
Maintain compliance with agency/BHC site policies and procedures
Provide socialization skills- empathetic listening, problem solving, information and referral, mediation, crisis intervention
Committed to treat each BHC guest with respect and dignity
Demonstrated conflict resolution skills

General (10%)

Represent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the public
Assist with office-related tasks as needed
Attend all mandatory meetings, workshops, and trainings
Perform other general duties as assigned

QUALITIES

The Resident Advocate is committed to ending homelessness via the principles of Housing First and Harm Reduction. They demonstrate this commitment through their proactive and creative approach to program interventions and services. They recognize the time sensitivity required to support those in crisis to maintain or secure housing stability and exercise empathy toward those we serve. They apply this same passion in their care and attention for the details, contract compliance, and pursuit of performance benchmarks.

Ideal candidates are knowledgeable and sensitive to the needs of our unhoused populations. Enjoy practicing a strength-based approach in fast paced and rapidly changing environments. Are welcoming and accepting of all backgrounds and beliefs without judgment or bias. Resident Advocates engage in active listening, are reliable, possess good problem-solving and teamwork skills. They utilize highly developed communication skills, including demonstrated ability to effectively de-escalate and manage, including those who may be experiencing serious mental illness or may be under the influence or impaired.

BENEFITS

HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 4 hours of civic engagement leave annually to volunteer.

ORGANIZATIONAL EQUITY STATEMENT

At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.

HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.

HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.

YOU HAVE (QUALIFICATIONS) Required:

AA degree (or equivalent of 2 years of higher education) or two years of field experience in social services
Sensitivity to the needs of unhouses individuals
Experience working with unhoused population

Apply Now

Refine Your Search

resident advocate jobs in san jose ca

Resident Advocate-Bernal Grave (Thurs-Mon)

Resident Advocate-EIH First Street - Swing (Tue-Sat)

Resident Advocate VDO Weekends Only

Resident Advocate-Rue Ferrari Weekends Only

Resident Advocate - EIH Via Del Oro (32 Hours) Swing (Fri-Tues)

Resident Advocate-EIH Cerone Day (Tuesday-Saturday)

Resident Advocate BRC Sun-Wed (Grave)

Resident Advocate-Rue Ferrari Expansion Swing Tues-Sat

Lead Residential Counselor - Family Shelter Services

Residential Counselor - Family Shelter Services

Relief Residential Counselor - Young Adult Shelter

Shift Supervisor BRC Hybrid Swing/Day Fri-Mon

Shift Supervisor-(32 Hour) Floater Swing (Fri-Sat) EIH Ferrari (Sun-Mon) EIH Bernal

Shift Supervisor-Hybrid (32 Hour) EIH Rue Ferrari Expansion Grave (Sun-Mon) Swing (Fri-Sat)

Shift Supervisor EIH VDO-Swing Shift (Tues-Sat)

Relief Residential Counselor - Family Shelter Services

Temp-Shift Supervisor-Navigation HUB Grave Sun-Thurs

Saratoga Retirement Community - Caregiver

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