Top 2 Associate analyst Jobs in San Juan, Pr

Associate Lab Computing Analyst
Tailored Management —San Juan, PR
- $13.47 - $14.71 an hour
- 8 hour shift
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
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Associate Lab Computing Analyst
Tailored Management —San Juan, PR
Acts as the technical support contact for field service engineers, repairing and troubleshooting client instrument and information technology issues.
$13.47 - $14.71 an hour
Quick Apply

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Associate Business Systems Analyst
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Associate Lab Computing Analyst

Tailored Management -
San Juan, PR

Quick Apply

Job Details

Contract
$13.47 - $14.71 an hour

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Customer communication
Equipment troubleshooting
Desktop (troubleshooting support)
Desktop administration
IT department experience

Full Job Description

Job Title: IT - Service - Associate Lab Computing Analyst
Location: Juncos, PR
Shift:8am-5pm
Duration: 8-Month Contract (Potential for Extension or Conversion)
Pay Rate: $14.71/hr
Benefits: Weekly pay, Medical, Dental, and Vision coverage
Work Model: Fully Onsite

Responsibilities:

Implements, monitors and provides technical support of customer laboratory IT environments, typically integrated with instrumentation
Implements customer specified benchtop computing design and processes
Administers and assures connectivity of customer’s Windows based platform
Maintains and supports the operating system, desktop hardware and peripherals, enterprise print strategy, management tools, application packaging, desktop tool development, software distribution, and core desktop applications
Manage On-boarding, retirement and relocation of equipment
Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
Ensures adherence to client’s corporate policies through periodic reporting and compliance programs
Acts as the technical support contact for field service engineers, repairing and troubleshooting client instrument and information technology issues
Follow documented procedures, policies, troubleshooting and best practices
Create and maintain a physical inventory of lab equipment, PC’s, software and any other information pertinent to the environment
Submit weekly Engineer reports to the team lead by COB on the last business day of the week
Acts as Liaison for software/hardware related inquiries
Escalates IT issues that are not resolved PKI Lab IT analysts
Participates in client team meetings
Escalates delivery concerns to the team lead

Critical Skills:

Excellent customer service skills complimented by an ability to listen to and interpret client requests.
Ability to troubleshoot complex technology issues.
Strong verbal and written communication skills.
Ability to identify, track and complete tasks for multiple projects under prescribed timeframes

Basic Qualifications:

Associate degree or relevant industry experience.
One year of deskside experience including (but not limited to); Windows technologies, networking, remote computing, and backup systems.
IT experience, min 2-3 years of experience, Pharma GMP background preferred,

Preferred Qualifications:

Experience with scientific instrumentation
Experience in Life Science environment

#TMN

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Associate Lab Computing Analyst

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