Overview
We are looking for experienced candidates for our Information Technology Senior Sales Manager position to join our Sales and Marketing workforce.
The selected candidate will manage and oversee all of our marketing and sales activities from prospecting, lead generation through closing deals and managing existing relationships with our current clients, prospects, vendors and distributors.
Candidates will work directly with our management, sales and technical staff to achieve customer satisfaction, revenue generation goals, and long-term account expansion plans aligned with our corporate vision and values.
POSITION DUTIES AND RESPONISBILITES
1. Strategic Sales Planning:
- Develop and implement regional and global sales strategies aligned with company objectives
- Analyze market trends and competitor performance to identify new opportunities
- Forecast sales performance and develop sales budgets and revenue targets
- Engage in planning, executing and following up on new client and opportunity prospecting and lead generation efforts
- Management, fine tuning and management reporting of all of our sales and marketing activities
- Plan, execute and demonstrate results in all of our marketing and sales efforts providing ongoing insights to management
2. Team Leadership & Development:
- Recruit, train, and mentor sales representatives and account managers
- Set performance goals and conduct regular performance evaluations
- Foster a high-performance sales culture through motivation, coaching, and professional development
- Work with our hardware, software, services and development technical resources to define technical activities and hardware / software needed to provide the best solution to our clients and prospects needs
3. Client & Account Management:
- Management current customer and new prospect pipeline generation efforts
- Proposal preparation, presentation to clients, follow-up and deal closing
- Maintain and grow relationships with key enterprise clients and strategic partners
- Lead high-value negotiations and contract discussions for hardware, software licensing, and managed services
- Ensure customer satisfaction and manage escalations when necessary
- Assistance with overdue collection efforts as needed
4. Cross-Functional Collaboration:
- Work closely with marketing, product, engineering, and customer support teams to align go-to-market strategies
- Coordinate with supply chain and logistics to ensure delivery of IT hardware solutions
- Collaborate with our finance and management department to structure complex deals and proposals
- Adhere to JDW’s policies and procedures for sales, marketing, business guidelines, employee and other policies and procedures
5. Sales Operations & Reporting:
- Track pipeline activity using CRM systems (e.g., Salesforce)
- Generate sales reports and present to executive leadership on KPIs and revenue goals
- Ensure compliance with internal processes, legal, and industry regulations
- Manage and ongoing update of our Customer Relationship Management (CRM) system to keep all information current
6. Technical & Product Expertise:
- Maintain a deep understanding of the company’s technology portfolio (servers, storage, networking, cloud, cybersecurity, etc.)
- Stay up to date on industry innovations and customer needs in digital transformation, AI, and IT modernization
- Support presales and technical consultants in tailoring solutions for client needs
7. Channel & Partner Management:
- Build and manage relationships with channel partners, resellers, and system integrators.
- Drive joint go-to-market efforts and channel sales initiatives
- Monitor partner performance and ensure adherence to partnership agreements
- Engage in establishing and managing good working relationships with JDW’s distributors, vendors and other external entities that assist our sales efforts
8. Deal Structuring & Pricing Strategy:
- Approve and oversee complex pricing models, discounts, and bids for enterprise projects
- Ensure profitability while maintaining competitiveness in RFPs and tenders
Experience and Requirements
- Must have at least five (5) years of proven and verifiable sales experience in similar Information Technology companies including Enterprise Software, Consulting and Enterprise Hardware sales)
- Functional knowledge and pre-sales customer facing knowledge in the following:
- Server virtualization (VMware, Hyper-V etc.)
- Application Development
- Enterprise Core Business Software (ESB, ECM, CRM, BPM, ERP etc.)
- Cloud solutions
- Disaster recovery solutions
- Data safeguarding and backup solutions
- Managed services
- Backend hardware and software security solutions (Pen tests, application security monitoring solutions)
- End user security solutions (Antivirus, ransomware, phishing, etc.)
- Enterprise hardware (servers, storage systems, NAS)
- Software availability and performance monitoring solutions
- Networking hardware (routers, firewall, switches, etc.)
- Self-driven, results-oriented with a positive outlook and outgoing personality
- Excellent people and communication skills
- Sales achievements and work references required (Past three (3) years)
- Must be highly motivated and independent
- Results oriented personality
- At least five (5) customer sales references demonstrating experience with IT software, hardware and consulting (will be verified)
- Strong interest and passion for Information Technology
- Fully bilingual (Spanish and English - written and oral)
- Full-time availability
- Ability to follow instructions and work in a Team
Join us as we strive to enhance our technology landscape while delivering exceptional service to our clients!
Job Type: Full-time
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Flexible spending account
- Paid time off
- Work from home
Compensation Package:
- Bonus opportunities
- Commission pay
Schedule:
People with a criminal record are encouraged to apply
Education:
Experience:
- Sales: 5+ years (Preferred)
Ability to Commute:
- San Juan, PR 00918 (Preferred), Car is needed to visit customers among other
Ability to Relocate:
- San Juan, PR 00918: Relocate before starting work (Preferred)
Work Location: Hybrid remote in San Juan, PR 00918
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Work Location: On the road
