Top 28 Work from home customer service Jobs in San Juan, Pr

Remote Fraud Call Center Representative - Puerto Rico
Conduent Business Solutions of Puerto Rico, Inc. —Guaynabo, PR
- $12.10 an hour
- 8 hour shift
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Paid holidays
1d
Remote Call Center Representative - Puerto Rico
Conduent Business Solutions of Puerto Rico, Inc. —Guaynabo, PR
- $11 an hour
- 8 hour shift
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Paid holidays
2d
Remote Bilingual Customer Service Representative
Conduent Business Solutions of Puerto Rico, Inc. —Guaynabo, PR
- $13.67 an hour
- Email
- Remote
- Background check
- Spanish
- English
- Paid training
- Paid holidays
Docketly Coverage Operations Specialist-Remote
ABC Legal Services —San Juan, PR
- $13 - $15 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
10d
TikTok Shop Key Accounts Manager
Full Circle Agency —San Juan, PR
- $5,000 a month
- Full-time
- Remote
- Inventory management
- Analysis skills
- Senior level
Quick Apply

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Remote Fraud Call Center Representative - Puerto Rico

Conduent Business Solutions of Puerto Rico, Inc. -
Guaynabo, PR

Apply Now

Job Details

Full-time
$12.10 an hour
1 day ago

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Benefits from day one
Opportunities for advancement
Retirement plan

Qualifications

Computer operation
English
High school diploma or GED

Full Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Remote Fraud Call Center Representative

Location: Remote – Must reside in Puerto Rico

Pay Rate: $12.10/hour

Employment Type: Full-Time

Shift Information: Must be available to work any 8-hour shift, Monday through Sunday

Job Summary:

We’re hiring a Remote Fraud Call Center Representative in Puerto Rico to provide high-quality customer service support in a fast-paced call center environment. In this role, you will handle inbound customer calls, resolve inquiries, and deliver a positive customer experience while meeting performance goals.

Key Responsibilities:

Provide professional customer service support via inbound calls
Handle high-volume call center interactions efficiently and accurately
Resolve customer inquiries, issues, and complaints in a timely manner
Maintain accurate records through data entry and system updates
Follow company processes, compliance standards, and quality guidelines
Meet productivity, attendance, and performance metrics
Collaborate with team members to improve customer satisfaction

Required Qualifications:

High school diploma or GED required
Minimum of 6 months of call center, customer service, or dispatch experience
Strong communication and customer service skills
Ability to work in a fast-paced call center environment
Basic computer skills and ability to navigate multiple systems
Reliable attendance and strong work ethic
Proficient in English
Must reside in Puerto Rico and be authorized to work in the U.S. permanently.
Ability to successfully complete a background check, credit check, and security fingerprinting

Preferred Qualifications:

Banking or financial services experience

What We Offer:

Competitive hourly pay
Monthly incentive opportunity of up to $350 after training by meeting performance metrics
Night or weekend differential, based on shift worked
Benefits from day one (medical, dental, vision) for eligible roles
Paid time off and holidays
Paid training
Career growth and advancement opportunities
Supportive and inclusive work environment

Training Requirements:

Complete a mandatory 3-week paid training program (Week 1 classroom training; Weeks 2–3 supported call handling).
Maintain an average quiz score of 80% or higher and complete all required E-Learning courses.

Technical & Workspace Requirements:

Secure wired high-speed internet connection, including a verified speed test of at 50 Mbps download & 10 Mbp upload; (Wi-Fi not permitted).
Dedicated workspace with a desk, chair, and a quiet, distraction-free environment.
Company equipment provided

Apply now and make an impact from day one

Looking for more information?
We’re happy to help. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements. It’s a great resource to help you understand what to expect and determine whether this opportunity is the right fit for you. Landing Page: About Call Center Representative Role in San Antonio & Puerto Rico

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10, which may be below your state's minimum wage. Please consider this when applying.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Apply Now

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work from home customer service jobs in san juan, pr

Remote Fraud Call Center Representative - Puerto Rico

Remote Call Center Representative - Puerto Rico

Remote Bilingual Customer Service Representative

Docketly Coverage Operations Specialist-Remote

TikTok Shop Key Accounts Manager

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work from home customer service jobs in san juan, pr

Remote Call Center Representative - Puerto Rico

Remote Bilingual Customer Service Representative

Docketly Coverage Operations Specialist-Remote

TikTok ﻿Shop Key Accounts Manager

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for work from home customer service in san juan, pr

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TikTok Shop Key Accounts Manager