Top 10 Senior patient services representative Jobs in San Leandro Ca

Senior Patient Care Liaison
University of California San Francisco —San Francisco, CA
- Full-time
- Customer service
- Word processing
- Mid-level
Senior Admitting Worker (full-time)
University of California San Francisco —San Francisco, CA
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
6d
Senior Dental Front Office Scheduler
Cosmetic Dentistry of Hayward —Hayward, CA
- $60,000 - $80,000 a year
- Full-time
- Microsoft Word
- Dental office
- Microsoft Excel
- Dental insurance
- Vision insurance
Quick Apply
3d
Senior Admitting Worker
University of California San Francisco —San Francisco, CA
- Hospital
- Writing skills
- Mid-level
14d
Sr Systems Analyst – Healthcare Operations - FT - Days - Patient Care Services - Admin @ MV
El Camino Hospital —Mountain View, CA
- $55.00 - $82.50 an hour
- 8 hour shift
- Computer science
- Computer Science
- Hospital
Quick Apply
3d
Center Coordinator – Adult Day Program | San Francisco, CA
TEEMA GROUP —San Francisco, CA
- $30 - $34 an hour
- Email
- Bilingual
- CPR Certification
- Mid-level
Quick Apply
2d
Weekend Intake Coordinator - Home Health
Sequoia Home Health —Milpitas, CA
- $20 - $28 an hour
- Part-time
- Mid-level
- Team management
- Home Health
Quick Apply
Senior Treatment Coordinator
James Warren Dental —Millbrae, CA
- $30 - $38 an hour
- Full-time
- Dental office
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply

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Senior Patient Care Liaison

University of California San Francisco -
San Francisco, CA

Apply Now

Job Details

Full-time

Qualifications

Confidential information handling
Word processing
Spreadsheets
Employee relationship building
Cultural competency
Relationship management
Productivity software
Cross-functional collaboration
Cross-functional communication

Full Job Description

Reporting to the Director of Concierge Services, the concierge services patient liaison is responsible for coordinating the high-level patient care referrals of the Concierge Services Office, including specific responsibility for patients of the Concierge Services Program and Affinity Relationship Programs. The patient care liaison must make a significant contribution to the annual Concierge Service departmental goals relative to improving patient and customer satisfaction, access to clinical services, increased referrals, and medical center philanthropy.

The liaison is administratively responsible for providing efficient, personalized services to high-level concierge patients at UCSF Medical Center in order to coordinate access to all institutional clinical services. Services may include: record review, physician referral, registration, obtaining medical records, multiple appointment/consultation scheduling, transportation and hotel accommodations, and personalized patient escort service, etc. Must be able to effectively communicate with a diverse population of high-level concierge patients and referring entities, including Fortune 500 business leaders and owners, major donors and “friends” of UCSF, politicians, celebrities, UC senior leadership and faculty, etc.

Department Overview

Concierge Service is offered to UCSF donors, those with important relationships to UCSF, patients with complicated needs and their families, friends and colleagues.

REQUIRED QUALIFICATIONS

A minimum of 3 years related experience required, 3-5 years of experience in the health care field in a position involving considerable judgment and discretion or an equivalent combination of education and experience preferred.
Ability to produce an appropriate quantity of work in a timely and consistent manner. Skills to concentrate on monitoring the accuracy of work without getting bogged down in unnecessary detail.
Interpersonal skills to develop positive working relationships with patients, team members, and cross-functionally. Actively cooperates and supports the work of others to get a job done.
Demonstrates ability to apply reasoning skills to evaluate issues and identify a potential solution. Acquiring analytical abilities to weigh alternative solutions against objectives.
Ability to perform all commonly applicable functions in word processing and spreadsheet software.
Responsible for displaying exceptional organizational and time management skills to the patient, ability to work independently, and to multitask in a fast-paced environment.

PREFERRED QUALIFICATIONS

Bachelor’s degree in a related area and/or equivalent experience/training.
A minimum of 3-5 years of experience in the health care field in a position involving
Working knowledge of medical center concierge services to perform essential functions efficiently and effectively.
Demonstrates knowledge of concierge services and relevant medical center and UC policies. Acquiring knowledge of relevant federal, state, and local regulations. Ability to follow processes to maintain compliance.
Demonstrates skills to teach patients through breaking down moderately complex concepts/policies in an understandable way.
Manage the direction of the referral process with Clinical Departments to determine appropriate service or physician based on diagnostic information provided by the patient; provide the patient with faculty bios, summary information on UCSF Medical Center services, and/or diagnostic tools.
Coordinate the gathering of medical records, films and reports for review by physician or service; Schedule consultations, second-opinion appointments, ancillary services and/or coordinate inpatient admissions; Provide on-site personalized escort services to the patients as requested; and conduct daily visits of “concierge” inpatients; provide written documentation of the referral; responsible for gathering and sending reports, films, lab results as requested by the patient.
Considerable judgment and discretion or an equivalent combination of education and experience.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Apply Now

Refine Your Search

senior patient services representative jobs in san leandro ca

Senior Patient Care Liaison

Senior Admitting Worker (full-time)

Senior Dental Front Office Scheduler

Senior Admitting Worker

Sr Systems Analyst – Healthcare Operations - FT - Days - Patient Care Services - Admin @ MV

Center Coordinator – Adult Day Program | San Francisco, CA

Weekend Intake Coordinator - Home Health

Senior Treatment Coordinator

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